Nutanix Complete Cluster: The New Virtualized Datacenter Building Block Nutanix Complete Cluster is a converged, scale-out compute and storage system that delivers a radically simple, purpose-built building block for your virtualized datacenter. Designed for virtualization, the system both runs and stores VMs with enterprise-class data management features, enabling you to eliminate the need for a costly SAN.
How to Improve Web Form Conversions Without Sacrificing Data Quality According to research from leading sales and marketing consultancy SiriusDecisions, 50% of all leads now come via the Web, and virtually all others touch the site at some point. It’s clear that companies need to develop a successful and efficient demand generation strategy that drives Web traffic as well as a path to convert that traffic into actionable leads for the organization’s sales team. This e-Book examines how industry leaders are balancing the need to drive responses to lead gen campaigns without compromising on the lead data quality sales teams need by using deeper data at the point of entry.
Malware, Phishing, and Cybercrime - Dangerous Threats Facing the SMB State of Cybercrime Stealth is the art of travelling undetected, of being invisible – it allows malware to sneak up on the enemy to launch an attack, gain intelligence, or take over systems & data. Through rootkits that operate at the user, kernel, and firmware levels, malware can hide, replicate, protect itself against being overwritten, and deactivate anti-virus protection and other defenses. In this webcast, you will learn about the evolution of stealthy crimeware, and be introduced to McAfee’s DeepSAFE technology, a platform that enables real-time capabilities at the kernel level to stop stealth attacks.
Maximizing Smartphone Value: A Guide for IT Administrators As an IT administrator what steps can you take to help your organization benefit the most from the mobile revolution? This guide offers practical, fresh ideas to help you lower costs, maximize benefits and map a strategy, including how to: * Leverage mobile applications * Standardize and simplify technology * Develop security controls * And more
The Complete Buying Guide for Payroll Software When selecting and deploying a new payroll software solution, there are many factors to take into consideration, including timing, data transfer and conversion, and side-by-side processing. In addition to specific software features and functionality, it’s important to choose a vendor known for experience in the payroll software industry. Read this guide by Sage to gain useful information before buying a software solution.
19 Things to Consider When Selecting an Exchange Provider Web hosting companies, local VARs, regional Systems Integrators, telecom providers, freelance Microsoft Certified Software Engineers, data center companies – the list of vendors offering “hosted Microsoft Exchange” is practically endless, and seems to grow longer every day. A search for “hosted Microsoft Exchange” on Google.com comes up with more than 300,000 results! Given this explosion of so-called “service providers,” how is an organization supposed to make an intelligent decision on whom to trust with this mission critical system? Apptix offers this guide to help you narrow the field.
Busitng the Myth of Email Encryption Complexity Barely a month goes by without a big data protection story in the media. But where is the real threat and what can you do to protect your business? How do you protect data -at rest - and data in transit? If encryption is so important, why isn't everyone using it? Is there a simpler, more efficient way to encrypt your data? This white paper aims to answer these questions.
IT Executive Guide to Security Intelligence In this white paper, you will learn how security intelligence addresses these shortcomings and empowers organizations from Fortune Five companies to mid-sized enterprises to government agencies to maintain comprehensive and cost-eff ective information security. In particular, we will show how security intelligence enables critical concerns in fi ve key areas: Data silo consolidation, threat detection, fraud discovery, risk assessment/risk management regulatory compliance.
Aberdeen eBook: SAAS and Cloud ERP Trends, Observations and Performance 2011 Over the past five years, Aberdeen has been measuring the willingness of organizations to consider Software as a Service (SaaS) as the deployment model for their Enterprise Resource Planning (ERP) implementations. In that time, organizations have become more educated on both the benefits and potential issues that factor into a SaaS ERP decision. In 2007, Aberdeen characterized ERP as the Last Bastion of Resistance to Software as a Service. A year later, the topic was revisited, finding that SaaS ERP had not kept pace with the demand for other SaaS enterprise applications. Still in 2009, SaaS ERP had yet to really “take off”. Then, finally, in 2010 Aberdeen saw an overall 61% jump in willingness to consider SaaS ERP. That trend has continued this year, with the willingness to consider SaaS ERP increasing further, while at the same time there has been a reduction in the willingness to consider a traditional, on-premise ERP solution. This Analyst Insight examines this trend along with the reasons that organizations are considering SaaS ERP and the performance of organizations that have already made the jump.
Seeding the Cloud: How Choosing the Right Model Can Be a Business Rainmaker Cloud computing promises much in the way of business and IT benefits. The value can be tremendous but the pitfalls can be a challenge. This white paper is a must read for business and IT decision makers alike interested in defining the path to successful cloud computing. You will learn how cloud computing can help you: * Increase your business agility. * Quickly achieve business goals. * Scale your business as rapidly or slowly as needed. * Increase your competitive position. * Minimize capital expenditures.
Customer Video – ABD Insurance Group When ABD Insurance & Financial decided to switch its email environment from Lotus Notes to Microsoft Exchange, the company knew it would have to optimize the connection between its remote data centers, located throughout the western U.S., and implement data recovery and replication services. Instead of adding more equipment to its system, ABD wanted to consolidate and streamline its IT infrastructure. To optimize email traffic at its data centers ABD selected Riverbed technology. By offering a variety of flexible equipment and applications, Riverbed met the company’s diverse needs for WAN optimization, DR, and replication services
Investigating UC Vendors This 27-page detailed publication delivers the information needed to evaluate Unified Communications vendors. Gartner evaluates UC using a framework of six broad communications functions:, including: voice & telephony, conferencing, messaging, presence & IM, clients, and communications applications. This must-read publication features independent research from Gartner, providing a wealth of information around best in breed Unified Communication systems. Unified Communications vendor ratings, along with their strengths and cautions, are provided.
The New Reality of Stealth Crimeware Malware has traditionally operated at the operating system level, which is where protection lives. But with the development of rootkits, malware stealthily moved below the OS. Easy-to-use toolkits like Zeus have increased the number of infections. Protection at the OS is no longer sufficient. In this brand new white paper from McAfee & Intel, The New Reality of Stealth Crimeware, dive into a disturbing world. The paper features Zeus (the godfather of botnets) and Stuxnet (a worm in the centrifuge). It discusses why everyone needs to know about stealthy crimeware, and why defenses must move beyond the operating system
Employee-owned Smartphones: Seize the Opportunity As more employees desire to use their personal smartphones for work, IT managers must leverage the opportunity, or risk their organizations missing out on an emerging business trend. It's no longer feasible for an IT department, regardless of company size, to ignore the smartphone push from the majority of the employee population. IT management must attempt to channel the chaos and determine ways to embrace the personal mobility wave while maintaining effective security and management measures, especially in relation to the corporate network. This free whitepaper discusses innovative mobile strategies, new policies, and a fresh approach to allowing smartphones access to corporate resources.
Nutanix Complete Cluster Managing the networking and storage needs for virtual environments are causing huge headaches for admins. Sizing the bandwidth required to support a virtual server environment, capital costs of new storage infrastructure and scalability problems are just a few issues admins are encountering as they support virtualization. Discover how integrated computing platforms can help address networking and storage challenges associated with virtualization today.
Mobility in ERP 2011 Organizations want to use as much of their Enterprise Resource Planning (ERP) investment as possible. But ease of access to ERP information, both at the direct labor level and the indirect labor level, has inhibited many organizations from getting the maximum benefit from their investment. With the explosion in capabilities of consumer-grade mobile devices and apps, top performing companies are looking to mobility to extend and expand the use of ERP. This research finds that Best-in-Class companies implement their ERP systems and their business processes to take full advantage of the capabilities that mobility offers.
How to Protect Users from Firesheep and Other Sidejacking Attacks with SSL
The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers Read this brief to learn four steps to help guide your customer loyalty strategy.
Google Analytics Premium: Optimizing Data-Driven Marketing Decisions Read the case study to see how Google Analytics Premium helped Travelocity optimize its digital investments and conversions.
The Local Web - The Linchpin to Successful Local Marketing Effective local marketing is the single largest opportunity for national brands. Learn how to best utilize "The Local Web" -- the integrated, growing ecosystem of online media channels.
Local Websites - Driving Sales Growth for National Brands As with a national brand's corporate website, local websites serve as the centerpiece, or hub, for all other local marketing tactics - both online and offline. Local websites serve as the centralized landing pages through which all of the other tactics can be driven, tracked and measured. For national brands, having a local presence online is now imperative to ensure that consumers can find their resellers at the local level. Learn how national brands can automate the development and management of local websites to ensure their products and resellers are found online and to drive market share, leverage the importance and strength of local markets, and increase marketing ROI.
Making Windows 7 Migration Pay Rapid and Real Business Dividends Discover how visionary business leaders are using Windows 7 migration strategies to build a virtualised desktop architecture that will deliver a long-term strategic business advantage.
Nine Steps to Smart Security for Small Businesses If you’re a small business, we salute you. Small enterprises are the engine of our economy, generating innovation, employment and wealth. With growing demands from customers and regulators for security, now is the time to invest in security solution. This guide offers nine simple steps for implementing smart security for your business, discusses why firewalls and anti-virus are not enough, and explains how you can reduce your risks at an affordable price
Yankee Group: The Business Case for Managed DDoS Protection Discover how DDoS attacks are getting larger, more sophisticated and dangerous. Learn the risks to Internet infrastructure, revenues and brand equity. See how those risks multiply the more your business depends on the Web. Find out why small and medium-sized businesses are in some ways even more threatened by DDoS attacks than larger enterprises. Get insight into the ways IT environments have changed - and why that can complicate your efforts to protect your business. See your protection options and why traditional premise-based solutions are ineffective against today's large-scale attacks. Read why a managed solution Like Neustar SiteProtect offers better protection, for less money, than doing it yourself.
The Ultralight Branch As enterprises are breaking away from a wired environment, they are turning to the virtualization of data center resources for their business practices. As they extend into branches and mobile workers, connectivity can become an issue. Often, enterprises wish for little branches that can be connected quickly, easily, and not permanently. Access this Issue Paper to learn more about ultralight branches – small "branch" locations with low overhead that can turn up services quickly and turn them down just as quickly.
Internet Filtering vs. User Activity Monitoring Because it was first to market when the Internet exploded onto the workplace, Internet Filtering gained a strong foothold. However, as web surfers found proxy servers and other workarounds to satisfy their nonwork habits, Internet Filtering's weaknesses were exposed. Enter User Activity Monitoring (UAM), now the preferred method for reducing Internet misuse and abuse because it addresses the root of lost productivity: human behavior. UAM software increases employee productivity while reducing company liability. This details Internet Filtering's pitfalls and the numerous benefits of implementing UAM software across your computer network.
Embracing Employee-Acquired Smartphones without Compromising Security More and more users are using their own smartphones at work – and it’s crucial that IT departments have a clearly defined strategy for dealing with these devices. BlackBerry Enterprise Server Express is a cost-effective solution to help IT manage the challenges of security, cost and IT control while balancing the needs of employees. Read this white paper to learn about best practices for managing individual-liable devices with BlackBerry Enterprise Server Express.
Focus Experts' Briefing: Five Ways Modern ERP Solutions Increase Business Agility Business agility is the ability for a business to be able to rapidly make informed decisions in order to react quickly and cost effectively to changes in their environment. In previous decades, business agility was a "nice to have" function, but today’s real-time environment requires that even the largest enterprises operate nimbly. Modern enterprise resource planning (ERP) solutions allow for businesses to increase their agility by providing the ability to close gaps at all levels of business and ultimately get the right information into the right person’s hand at exactly the right time. In this report, discover the ways in which modern enterprise resource planning (ERP) strategies increase business agility.
A Winning Combination for Success: Consolidation & Virtualization These days, distributed enterprises must ensure application performance while keeping costs down. But what is the best way to accomplish this? And how can you simplify IT management and reduce complexity while delivering essential local services? Watch this webcast and learn how you can deploy edge services virtually in all your branch offices, eliminate the need for full-blown servers at the branch, minimize the hardware needed at the branch office , and virtually run up to five additional services and applications. You’ll discover why thousands of customers trust Riverbed to break the IT performance barrier.
10 Reasons to Modernize the Desktop IT departments need a solution that meets the evolving needs of both the employees and IT - something not possible with a traditional PC model. This paper illustrates the benefits of moving beyond the physical PC to a modern desktop that is highly flexible, easy to manage, customizable to suit users' needs, and ready for new and future technology.
Jack Demo - Cascade Cascade Demo: With Cascade, you get visibility into network optimization and analysis, application performance management, IT consolidation, and security. Watch as Jack, the manager of the network team, deals with user complaints about application performance. See how he uses Riverbed Cascade to solve them.
Desktop Virtualization Planning Guide This guide provides practical information for desktop virtualization planning based on Intel's experience and best practices. * Catergorize users based on a comprahensive list of usage needs and scenarios. * Evaluate the five primary delivery models against your current business requirements. * Analyze total cost of ownership based on seven factors, from hardware and software to usability. * Assess current software vendors to find the right solution for your business.
Security Essentials for Mobile Devices: 10 Tips for Your Company Policy Any company that believes it can "just say no" to the use of personal devices is in denial. "IT consumerization is inevitable," says Kerry Bailey, a senior vice president at Verizon. On the plus side, mobile devices in the hands of management and staff deliver big productivity benefits. Gartner, Inc. predicts that within the next three years, 90 percent of companies will support corporate applications on personal mobile devices. As a leader of your business, it's your job to protect its assets by setting and enforcing an acceptable use policy (AUP) for mobile devices.
Platform-as-a-Service Private Cloud with Oracle Fusion Middleware Cloud computing is one of the hottest topics in IT today, but many IT professionals are struggling to determine how best to achieve cloud's promises of agile deployment and elastic capacity without losing control over data, security, and quality of service. Download this free white paper to learn how platform-as-a-service private cloud offers enterprises one of the best ways to take advantage of cloud computing.
The Purpose of Integrated Graphical Orchestration Solutions For many years, companies needed automated integration for their various technical solutions. Some have made significant efforts using architecture principles such as OO patterns and more recently SOA solutions. Others have implemented integrated solutions from a single supplier. But these solutions do not solve everything. In fact, integration problems only got worse with time and nothing suggests a reversal of this trend. Learn: * Today's challenges for integrating and orchestrating your different IT solutions * What you should look for in an orchestration tool * How you can benefit from an integrated orchestration solution
Achieving Compliance, Improving Security and Simplifying Audits Learn how Quest solutions can help to meet the challenges of security and compliance in your organization.
Is Your Small or Midsize Business Operating at Top Efficiency? For many small and midsize businesses (SMBs), achieving profitable and sustainable growth is both an aspiration and a challenge. SAP software solutions for SMBs offer robust business management and business analytics functionality you can use to power your business. See how you can leverage these solutions to achieve profitable growth in a highly dynamic market.
New Requirements for Security and Compliance Auditing in the Cloud With the proliferation of cloud computing, how does an organization manage IT security, compliance, and audit? Cloud computing poses new challenges for IT security, compliance and audit professionals who must protect corporate data and IT assets, and verify compliance of security controls. This whitepaper begins with a definition of cloud computing and its various models, explains how cloud computing is changing assumptions about security, and provides guidelines for auditors who must verify the effectiveness of security controls used within a cloud computing system. Cloud adoption is real, so learn how to prepare your organization, tools, and processes for these changes before migration begins.
WAN Way or Another: How to Deliver Application Performance Are your enterprise applications like file sharing, email, backup, and replication noticeably slow over long distances? Consolidation initiatives like web-based apps, virtualization, and cloud computing all increase the distance between workers, servers, and storage. Bandwidth constraints, latency, and a drop in productivity can result. Watch this webinar and learn how to accelerate enterprise applications by 5, 20, even 100 times, reduce WAN bandwidth requirements by as much as 95 percent, combine network and application protocol approaches to deliver maximum results, and easily deploy WAN optimization solutions in your environment.
Chalk Talk for Disaster Recovery One of the most complicated and expensive endeavors that an IT organization ever undertakes is disaster recovery. Many enterprises that do implement DR find that they have a difficult time meeting their goals for data protection and recovery. At Riverbed, our technology can do a lot to make the protection and restoration of data more reliable in disasters, helping you to meet your enterprise goals. If you have DR requirements that are not being met, before you think about buying more bandwidth or looking at other complex solutions, you should really look at Riverbed WAN Optimization. Watch the video to learn more.
Branch on Demand for Retail: Extending and Securing Access Across Caregiving Locations Classic virtual private networks (VPNs) that connect networks in stores and warehouses to corporate networks generally add cost, complexity, and confusion to each location. Aerohive provides Branch on Demand a cloud-enabled networking solution for retailers that simplifies provisioning, management, security, and troubleshooting for their remote deployments.
Continuous Compliance: The Enterprise Mobility Challenge Because of the growth and diversity of mobile devices that must be managed, companies can no longer afford to rely on a reactive approach to Mobile Device Management (MDM). They need to be able to enforce minimum operating system versions, encryption use, detect jailbroken and rooted devices automatically, and take action without getting IT involved every time. With the right process and tools, they can automatically block email access, restrict device features and the apps on the device, and even wipe the device if the situation demands it.
The New Rules of Enterprise Mobility: Delivering and Managing Corporate App Stores If your organization is like many others, it’s got a good handle on how to manage mobile devices throughout the environment. With that foundation firmly in place, it’s now time to devise a viable strategy for managing the applications that your employees will use on those devices. This white paper outlines the driving forces behind businesses establishing corporate application stores, the benefits of such an approach, and what to seek in a solution that supports this strategy.
Building a More Productive Workplace In good economic times or bad, employee productivity is a constant. For the factory, automation might be a consideration. Across a computer network, an obvious focal point is hardware … followed by ‘best practice’ intangibles like reducing frivolous or inappropriate computer use and improving employee software application proficiency. Establishing and communicating an Acceptable Use Policy is a good start and employee training helps, but policy without enforcement is ineffective and training without follow-on evaluation burns cash.
The Next Generation of Business Travel In this white paper, PhoCusWright explores the trends facing business travel and the factors that have brought a new era of corporate business travel. Discover the role mobile, direct connects, ancillary fees and expense management have played in changing business travel forever.
Cloud, On-Premise, or Hybrid: Choosing the Right Combination for Your ERP System There is no getting around the fact that cloud services are catching on as a proven delivery model in business management applications, such as enterprise resource planning (ERP) systems. While over the long term IDC sees public cloud services outpacing private cloud to become the dominate method for cloud delivery, in the near and medium term a majority of the market will have "hybrid" cloud deployments, combining public cloud, private cloud, and on-premise software delivery. In this exclusive resource, read common questions on cloud combination ERP systems posed by Sage Software customers to IDC's research director Scott Guinn.
Top Five Business Advantages of hosted VoIP Implementing Hosted VoIP gives you advantages that will help your business as it grows. These advantages can mean the difference between being a company that is merely holding its own and one that sets the bar for the rest of the industry.
2011 Demandbase B2B Website Demand Generation Survey Results The Definitive Guide to What’s Missing from B2B Marketing- Sales 2.0 has arrived. Tailored to helping sales efficiency and offering better insights about their prospects. However, B2B companies are struggling to optimize site performance and analyze insights around customer behavior once they arrive. This paper explores how B2B marketers can understand the new 2.0 Buyer and how it is the corporate website’s to learn more about the customer.
Why Web Security is Best Served in the Cloud The Internet is the prime attack vector for today’s financially motivated hackers – and many businesses do not realize that their on-premise solutions are leaving them vulnerable. Download this informative whitepaper to find out why web security is best served in the cloud. Fran Howarth, Bloor Research senior security analyst, examines the benefits of applying protection where threats are being created—at the Internet layer.
Rethinking Backup and Recovery: Disk vs. Tape This paper outlines the issues a business should consider in evaluating and planning a transition from tape to disk storage for its backup and recovery environment. It also details the technical and business advantages of disk-based backup hardware and services specifically designed for the current and emerging requirements of small and mid-size businesses. Disk storage has steadily replaced tape over the entire history of IT, as hard-drive capacity grows and their price drops. As disk emerges as the leader in both price and performance, it’s time for small and mid-size businesses to take advantage of the reliability, performance, and economy of disk-based backup and recovery.
The CIO Agenda - Designing a Cloud Integration Strategy As CIOs become the central figure in the adoption of SaaS and Cloud Computing in the enterprise, the key criteria and requirements of these solutions expand. Core to this expansion is cloud integration. Companies are increasingly seeing the need to upgrade their integration strategies to support multiple types of complex integrations: application-to-application (A2A), business-to-business (B2B), on-premise enterprise applications to SaaS/cloud applications, and cloud-to-cloud (C2C).
Energy Efficient Networking Switches Using the right technology in the right areas of your business allows you to reduce waste and institute energy efficiencies that quickly translate to growth in customer base, increased market share, and enhanced shareholder value. By choosing energy-efficient HP products, consolidating with HP solutions that streamline or displace inefficient products and processes, and controlling energy use with HP solutions that intelligently manage consumption, customers are cutting their technology’s energy use and costs in half while improving performance.
Office 365 - Bringing Enterprise-Class Cloud Email Capabilities to the Masses In this whitepaper, we'll look how you might benefit from a cloud-based or hybrid email solution in terms of functionality, availability, and cost savings. By the end of the whitepaper, you'll understand the Office 365 mail offering consists of, what it offers, how it will benefit you, and how you get there.
ERP and the Cloud: What You Need to Know This whitepaper details why some SMB organizations are adopting Cloud-based ERP implementations and the benefits these solutions provide. Advantages include lower overall costs, better alignment between technology and specific business needs, scalability, ease of deployment and management, easier upgrades, anytime anywhere access, and high reliability.
Are You a Gen Y Magnet? The next generation of employees will have a huge impact on your workplace. Generation Y is more connected than ever. Make sure you understand this new addition to the workforce. Gen Y expert Ryan Healy answers many of the questions HR professionals have about this distinctive group.
Quantifying the Business Value of VMware View IDC performed an in-depth analysis for this white paper, providing a quantitative measurement of the business value, defined as the expected ROI, associated with the use of VMware View as a platform for the targeted deployment of a centralized virtual desktop architecture. It further provides a quantification of the value associated with the features and how they work, plus an overview of the quantifiable, functional and organizational benefits of centralized virtual desktops
Why Should You Archive Your Email with a Hosted Service This white paper discusses the key issues involved in considering messaging archiving solutions, and provides an overview of the advantages of using a hosted archiving system. Throughout this white paper, you will also find commentary and discussion of Webroot Email Archiving Service and the benefits it can offer to an organization of any size.
Dassault Systèmes—Meeting Industrial Equipment Business Challenges The industrial equipment (IE) market is large and varied, ranging from fabricated metal components and sub-assemblies to manufacturing equipment that convey, assemble, or produce products, and mobile machinery like farming or construction equipment. IE companies have different business models, development and production requirements e.g., build to order (BTO). In order to be successful, IE companies must respond to changes in market needs, new technologies, ever-increasing product complexity, expanding end customer and regulatory requirements, and relentless cost pressures.
Comparison of Avaya and ShoreTel Unified Communication Solutions Unlike ShoreTel’s all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive time and resources to manage. By contrast, the ShoreTel Unified Communications system was designed from the ground up expressly for IP to provide a single, all-in-one solution that integrates a full range of communications capabilities. The white paper walks you through direct apples-to-apples comparisons of different aspects of each solution.
The Forrester Wave™: Platform-As-A-Service For App Dev And Delivery Professionals, Q2 2011 In Forrester's 149-criteria evaluation of 10 platform-as-a-service (PaaS) vendors, we found that Microsoft and salesforce.com led the pack because of their comprehensive features for application development and delivery pros and strong strategies in the category. Cordys, LongJump, Caspio, WorkXpress, WaveMaker, and Google were the next-strongest vendors (in order) in our analysis, followed by OrangeScape and Tibco Software. Our analysis shows which PaaS vendors are best for professional developers and which are best for business developers. Our analysis also reveals a very immature market with lots of potential risks for buyers.
IBM WebSphere Cast Iron for Salesforce - SAP Integration WebSphere Cast Iron Cloud Integration enables companies to rapidly connect their hybrid world of public clouds, private clouds, and on-premise applications. Specifically engineered for SAP, it provides the agility and flexibility needed to rapidly respond to your organization’s business needs as well as complete data migration, consolidation and integration projects in days, not months. Rather than implement complex middleware or write custom code, download this brief and learn how WebSphere Cast Iron Cloud integration for SAP provides full functionality as well as flexible deployment options to completely map to your organization’s IT strategy.
10 Talent Management Best Practices for 2011 Do you know how your company is measuring up against the competition? It’s imperative to uncover every distinction that sets your company apart. Your people, or talent, is a valuable asset you can use to impact success. The more you know about your talent, the more you can drive performance.
HP IRF Simplifies Networks and Operations In today’s IP networks, complexity translates quickly into direct cost as well as operational risk. The relentless, sustained growth in the number of network-connected endpoints and application/service traffic loads has stressed networks and raised the attention paid to monitoring and planning.
Turn All That Great Info From Your Social Media Sites Into Something Meaningful View this on demand video presentation and learn how to leverage powerful business intelligence and performance management software for the midmarket with valuable tips and access to more in depth information.
North Pole to South Seas: Overcoming the Pitfalls of Remote Performance In today's always-on world, connectivity is a business requirement. You need the tools that allow you to operate as if you were on the LAN, even if you’re at the farthest reaches of the WAN. Steelhead® Mobile from Riverbed Technology enables organizations to combine remote access and remote performance, ensuring that mobile workers perform at their peak no matter where they are. Check out this webinar and learn how to overcome three common pitfalls to remote productivity, avoid consolidation and virtualization practices that negatively impact mobile workers, and ensure consistent performance for workers in the office and in the field.
10 Reasons to Deploy WAN Optimization for Disaster Recovery Data protection is simple: take everything and copy it somewhere far enough away so that you’ll have it when you need it — in an emergency. The challenge is how to do this in the most efficient and reliable way. Deploying WAN optimization solutions from Riverbed can help you protect more, recover faster, reduce risk and save money. Get the facts about how Riverbed optimizes disaster recovery across the widest range of backup mechanisms, with no changes to your software or storage now.
Customer Video – Pump Solutions Group Pump Solutions Group needed to build a common DR framework for the organization. It became an early adopter of Whitewater™ cloud storage accelerators from Riverbed and trialed them within its Wilden Pump subsidiary. Wilden was able to deduplicate data 12X before transporting it over the WAN for public cloud storage and DR. They were also able to reduce storage costs dramatically and save hours each day in administrative overhead by eliminating the need to create tape archives. They also simplified and streamlined the data restoral process. Watch the video to learn more.
Branch on Demand: Extending and Securing Access Across the Organization Aerohive redefines the economics, control and performace of small branch and teleworker connectivity by leveraging our patent-pending Cloud Services Platform to deliver a "Headquarters-like" network to every user regardless of location.
Mitigating the Top 5 Threats to Your Business Harassment lawsuits. Loss of information. Wasted time. Inappropriate or illegal downloads. Wasted effort. All real. All real problems. What’s an employer to do? One option is hiring someone to watch over the shoulders of your employees. A better choice is implementing User Activity Monitoring software. User Activity Monitoring software records every computer user action for review, including easy-to-read charts and graphs so aberrant user activity or troubling trends are noted and addressed.
Controlling Spend: Simplify Purchasing and Reduce Costs Through Automation Lean how implementing widely-accepted strategic sourcing best practices can help your procurement personnel reduce costs and improve purchasing performance. Sage Purchasing Solutions provide the information and analytical tools to leverage corporate purchasing power and manage vendor relationships more effectively. Learn widely-accepted best practices for simplifying purchasing processes, including how to: - Simplify purchasing procedures and reduce employee paperwork. - Consolidate purchases and negotiate lower costs. - Establish effective internal controls to rein in maverick spending. - Gain control over costs by analyzing expenditure data. - Achieve hard-dollar cost reductions by identifying preferred vendors.
Salesforce.com Delivers IT Service Management Solutions in the Cloud In the world of CRM, cloud-based solutions are the standard. However, IT service management (ITSM) has been slower to make the shift. Until now: enter the help desk in the cloud. This white paper reveals how to deploy a cloud-based help desk to easily justify ROI, reduce ongoing maintenance to practically zero and allow for seamless and automatic upgrades. Plus, unlike a client/server model, the cloud-based help desk doesn’t drain IT budget and siphon off resources from more strategic initiatives.
Picking a Sensible Mobile Password Policy This whitepaper will help you to define a mobile device passcode policy. Security managers must attempt to reconcile two opposing goals. They must: 1) create a passcode policy that is strong enough to protect the device if it is lost or stolen, while: 2) not annoying users with needless length or complexity.
Networks for Today's Mobile Workforce Read this whitepaper to learn the 3 key factors that IT managers need to consider when designing a scalable network for today's mobile workforce.
The Evolving Uses of Social Media Social media has evolved from a platform designed for personal interaction to a powerful business communications tool. Our latest white paper looks at how social media can benefit your organization and how you can make it work for you.
Stop Babysitting Your Applications Most applications, databases, and tools still rely heavily on background (batch) processing to support their intended outcomes or maintenance. Over 50% of all application processing still occurs in IT operations using background processing. Application automation provides your organization standardized, stable, and repeatable integrations to any new application, database, or tool that is introduced.
Make IT a Better Place to Work The new global business environment and in particular the Internet with its implied on-line, real-time, 24x7 operation has dramatically altered this rigid notion of job scheduling. This white paper discusses how new solutions are required that can automate and accelerate existing business processes and adapt to new processes and systems as they arise.
Optimizing Underwriting for Insurers: enChoice KwikWork 4UW Poor collaboration between underwriting and your ECM system could mean millions in missed underwriting opportunities. That’s why you simply can't afford to miss this webinar. You’ll learn how the award-winning KwikWork 4Underwriting solution using EMC xCP can help you: * Integrate underwriting and the ECM process * Speed servicing new business applications * Support and facilitate underwriting procedures * Automate workflow between previously disparate departments * Approach underwriting opportunities with faster response, more robust proposals
Managing Risk in Your Start-Up For today’s start-up, properly managing your company’s risk is crucial. From large capital commitments, to long-term contracts, to hiring and firing key personnel, each decision you make as a founder could have significant - and possibly disastrous - impacts on your firm if you do not properly manage your risk. At the same time, risk-taking is almost what entrepreneurs must do to beat the competition and change the world in some way, you would not be where you are today without taking significant risks. It’s this unique balance of taking necessary risks and prudent risk-management that is one of the defining challenges of being a start-up founder, and the central topic for our upcoming webinar. Some of the topics we’ll discuss include:•Can you really manage risk in an inherently risky business venture such as a start-up? •What areas represent the most risk to a start-up’s business assets and capital? •Best practices by start-up founders for managing risk in their business •How to develop a cohesive risk-management strategy for high-growth, agile businesses Who Should Attend•Entrepreneurs and Founders (from both business and technical) •Angel investors and venture capitalists •Startup employees •Startup job seekers •Consultants
Mobile Devices and Security – What Now? The landscape around mobile devices and mobile device security is changing rapidly. Users continue to put demands on IT to connect their personal devices to the network to conduct business and you need to secure these devices and protect your organization’s data. Join Alan Phillips, mobile security expert with Sophos to learn about the new security challenges surrounding mobile devices. He’ll discuss these key topics and more: The mobile security landscape - now and beyond How threats to mobile devices impact your security Key considerations for securing mobile devices
The State of Marketing 2011: Unica's Annual Survey of Marketers The opportunity to understand what marketers are thinking and doing during a period of unprecedented change and increasing expectations has made Unica’s Annual Survey of Marketers a must read. This year, the survey found continued interest in many of the same issues from last year, plus a more urgent need to turn data into action, increasing recognition of mobile’s marketing power, and a desire for more integrated technology solutions. Read the full survey now!
Mobile Devices Everywhere: Healthcare Organizations Need Innovative Technology to Manage & Secure Mobility Learn how healthcare organizations can ensure data security in a mobile computing environment, without violating personal privacy laws and while complying with Government regulations.
The Future of Customer Relationship Management: Mobile Technology and Social Media Marketing strategies are evolving to support improved customer communications across multiple channels, leveraging the web, social communities, and partner networks. New strategies also provide better visibility, increase marketing’s accountability, reduce marketing cycle times, and help build stronger brands.
Customer-driven Online Engagement: Transitioning into a Blueconomy Maximize customer value across all your online channels with customer-driven online engagement. Start the journey together with your customers by listening to them and entering into meaningful dialogues. Using the right message at the right time and place will increase the online experience of your audience and result in a higher sales attribution per channel.
The Emerging Role of Social Employee Apps IT departments are struggling to adapt to new economic realities and a rapidly changing technology environment that includes fundamental shifts in mobile, social, and cloud computing technologies. As a result, a new applications layer - the social employee application layer - based on modern social networking websites is being developed. This layer of less-expensive collaborative applications creates agility around core operational systems, allowing a much higher number of business users to access and collaborate around central operations, especially on mobile devices.
Communicating Technical Product Information Across the Enterprise with 3DVIA Composer Kyle Herring, 3DVIA Product Marketing, developed this newly released white paper which uncovers some of the pain points manufacturing companies are facing today with creating effective product documentation, maintenance instructions, training materials, and product visualizations. The paper also provides an overview of 3DVIA Composer and how organizations can utilize this industry leading...
Transform Your B2B Integration Strategy using Cloud Services Using two of the most complex, most hyped, and least understood technology developments of the past decade – cloud computing and service-oriented architecture – one organization moves to cloud services for their business-to-business (B2B) ecommerce infrastructure. In 2010, this firm began a collaboration to create an entirely new way of using technology to help the company keep its operational costs down and transform itself from a product-focused company into an agile, service-oriented enterprise.
Make your Business more Productive with Unified End-to-End Network Solutions Businesses today are forced to undergo digital transformation to remain competitive and enable new services like supply chain automation, business analytics, manufacturing systems automation, ordering systems, and customer relationship management. But this can often result in unruly and costly IT sprawl. The solution? A converged infrastructure that brings together IT silos into pools of virtualized assets, creating huge efficiency gains and enabling a crucial shift in IT budgets from operations to business innovations.
Seven Keys to Making or Breaking Your Exchange Infrastructure This whitepaper explains 7 key aspects of Exchange infrastructures and how you can implement solutions in your environment to master Exchange once and for all.
Smart Growth for Economic Recovery IT performance optimization should cover both defensive measures like cost cutting and offensive strategies of growth, expansion, and acquisition. Performance drives the ability to do more with less, but also the ability for workers to interact in ways they never could before. Whatever size you are, you can cost effectively prepare your IT infrastructure to capitalize on opportunities for growth, today, tomorrow, and beyond.
Case Study – Large Global Bank A large global bank, one of the top 10 companies in the world, was facing several serious IT challenges as it continued to expand its operations globally. Their number one concern was securing the bank’s confidential customer and operational data. At the same time, IT wanted to implement simpler, standard operating environments that could guarantee application performance, eliminate the need for regional data centers, and even provide an enhanced disaster recovery strategy. Download the case study to learn how Riverbed Steelhead® appliances helped the bank eliminate all branch-based backup, dramatically improve application speeds around the world, and more.
Case Study – Petrobas Headquartered in Rio de Janeiro, Petrobras, needed to accelerate data replication from offshore drilling platforms back to the corporate headquarters. Download the case study to learn how Riverbed deployed Steelhead® appliances to reduce Petrobras’ backup window from 34 hours to four hours, improve application performance for remote workers to LAN-like speeds, and more.
Practical Advice for Streamlining Business Continuity and Disaster Recovery Solutions To succeed and thrive, today’s organizations must create network environments that enable them to continue operations or recover in the shortest possible time. This paper provides practical advice for maintaining a functional DR strategy, and for streamlining business continuity solutions
Boost Disaster Recovery for the Enterprise with WAN Optimization Ready to accelerate disaster recovery across your entire enterprise? In the latest Taneja whitepaper entitled “How to Improve Disaster Recovery for the Enterprise: Advanced Replication Powered by WAN Optimization”, experts discuss how you can do just that by deploying WAN optimization. With it, your business can increase wide area network efficiency, overcome application latency, reduce network traffic, and optimize IT performance for disaster recovery. Get the facts now on how you can streamline IT infrastructure and recover from disasters fast with the right WAN acceleration solution.
Best Practices in Business Continuity and Disaster Recovery Business continuity and disaster recovery can mean a rapid return to operations or financial downfall. This IDC white paper highlights the challenges and best practices for implementing continuity and recovery solutions, and details how Riverbed WAN optimization solutions enable firms to meet their recovery requirements.
Making Cloud an Integral Part of Your Enterprise Storage and Data Protection Strategy The explosive growth of enterprise data is posing new storage and data management challenges for enterprises. The advent of advanced storage and networking technologies makes it possible for IT organizations to take advantage of cloud-based IT services without sacrificing data integrity, security or application performance. This white paper details how organizations can leverage cloud-based storage offerings as part of their data protection plans. The paper also takes a closer look at the solutions offered by Riverbed that allow organizations to integrate cloud-based storage within solutions that address a growing set of data protection demands.
Playing Defense: Staying on Top of Your Disaster Recovery Game When it comes to disaster recovery, rapidly growing data volumes, distributed computing models, and new technologies all combine to present an ever-changing playing field. Safe recovery distances can also mean painfully slow replication and backup across the WAN. And then there are costs to consider. Listen and watch as Nik Rouda, director of product marketing at Riverbed Technology, explains the latest disaster recovery technologies and cost savings strategies. You’ll learn how to build a functional disaster recovery plan, how new technologies are changing the game, and how to make your own disaster recovery efforts more efficient.
Branch on Demand for Healthcare: Extending and Securing Access Across Caregiving Locations Healthcare professionals need to focus on quality of patient care and on securing the patient data, even in the most remote locations. Network services provided to remote facilities, clinics, and offices depend less on the size of the location and more on the functions being performed at that location. Aerohive provides Branch on Demand a cloud-enabled networking solution for remote locations that simplifies provisioning, management, security, and troubleshooting for these deployments.
The Mid-Market Expense Management Program Travel and expense management has been spinning on a strategic upswing over the past few years; what was once a traditional back-office function has now become a critical series of processes, that, when executed with a specific set of efficiencies and approaches, can drive tremendous value to the overall organization. Aberdeen Group research from February 2011 has found that travel-related expenses equate to nearly 7% of the average mid-market organization’s total budget, a factor which reinforces the need for superior strategies in managing expense for this sector.
Growing Pains: What To Do When You've Outgrown Small Business Accounting Software Your small business software provided the basic bookkeeping capabilities you needed to get your company started. But as you have grown, things have changed. You have more customers, more employees, more data, more automation requirements. In short, your small business isn?t so small anymore, and you need more from the software that is the foundation for your growing business. So how do you make the move to a more powerful business management solution? First things first: It's critical to gather all the facts before you make a decision. Implementing a new system can affect many departments across your organization, so proper planning and analysis are critical to your success. It pays to be meticulous
Maximizing the Business Value of Your Unisys Mainframe View this Video White Paper to see how you can: * Eliminate Unisys queries and let your existing relational database server do the job. * Enable effective decision making based on real-time access to MCP data. * Present data in the way users need it, without reloading or reformatting. You’ll find that, with the right tools, you can actually make DMSII data integration less costly, more efficient, and more dynamic.
Modernizing Legacy Applications for Fun and Profit When it comes to mainframe applications, the target audience and skill sets have often been specifically preordained. Because they were never built with broader use in mind, these monolithic systems have their logic tightly intertwined with their data. But they might not be as “locked up“ as many IT professionals think. What you might want instead is most commonly (and quickly) achieved by providing a new web interface and, as needed, simple controls over application workflow. It’s a process that is becoming popularly known as application rejuvenation. This paper presents the user perspective, the IT perspective, and methods for accomplishing rejuvenation.
Teaching Legacy Application Elephants How to Dance This paper addresses the critical need for legacy modernization, as well as ways to accomplish the task. It discusses both traditional and modern approaches, while highlighting a service-enablement strategy that’s fast and practical, with notable ROI potential.
It's Not Too Late for a Better Budget If you're tired of wasting time and resources on an inefficient, spreadsheet-based budgeting, forecasting, and reporting model, it's not too late to make a change. New cloud-based alternatives have purpose-built functionality that make them vastly superior to spreadsheets. They're easy to learn and use, they're incredibly affordable, and they're fast to deploy. You can go live in weeks – which means there's still time to transform your 2012 budgeting cycle. In fact, no matter where you are in your current process, we can help.
Effective Insurer Communications In a recent report, Gartner stated that customer communications management adds value by improving loyalty and lowering costs. To truly optimize your customer experience, it’s extremely important to employ technologies that can generate a variety of document types, supporting the customer life cycle. Learn: * Improve proposal quality and consistency * Reduce proposal creation time * Increase competitiveness * Reduce costs * Improve customer satisfaction
Enterprise Mobility: Taming the Beast Join Aberdeen, Lattice Engines and Dell (Large Enterprise) to learn why B2B sales organizations are turning to sales intelligence solutions to accelerate growth.
eBook: A Colocation Buyer's Guide Whether you're determining if colocation is the right fit for your business or you are currently in the process of selecting a colocation provider, you'll find this eBook an essential must read for making the right decision for your business. Topics include: *Driving Factors: Top reasons behind the trend to outsource. *Colocation Benefits: Primary benefits gained from colocation. *Internal Assessment: Strategic considerations for deciding if colocation is right for your business. * Provider Questionnaire: 15 interview questions to ask prospective providers.
Next Generation Data Collection The time, cost, and risk associated with collecting critical electronically stored information ring discovery has grown as data volumes have continued to expand worldwide. However, additional data collection approaches have largely failed to meet the needs of the legal community in today's market. Next generation Targeted Collection perfectly compliments Symantec Enterprise Vault by providing another way to defensibly reduce data volumes at the beginning of each matter, so less time and money is spent on downstream data processing and attorney review.
Strategies for Deploying Blade Servers in Existing Data Centers When blade servers are densely packed, they can exceed the power and cooling capacities of almost all traditional data centers. This paper explains how to evaluate the options and select the best power and cooling approach for a successful and predictable blade deployment
Working Smarter Through Intelligent Responsive Decision Automation How the combination of Business Rule Management and Business Event Processing can increase business agility.
Speed Kills - Tips for Managing Crisis in the Era of Social Media Social media has changed the velocity of crises and how companies must manage them. It's time to speed up to keep pace. The Speed Kills whitepaper offers tips for managing crisis in the era of social media.
Solve the 6 Top Problems in your Data Center This white paper reveals the 6 most common and intractable problems facing the data center and explains how to rectify them while improving efficiency.
Complete Internal Threat Solution on the Endpoint Delivered as a Service The primary focus of security professionals over the last 10 years has been External Security – keeping the unknown bad guy out. However, there is now recognition that Insiders are by far the greatest risk to a company, as they know where critical and confidential data already resides. Insiders can be an employee, contractor, telecommuter, traveler, or anyone that has privileged access to systems. Breaches caused by insiders can include negligence, pretexting, and carelessness, as well as a wide range of malicious behavior. Even most breaches by external individuals were made possible by insiders whether deliberate or not.
Conquer IT’s “Last Frontier” with Application Release Automation Application Release Automation has become a primary focus for most growing organizations. However legacy application release process are error-prone, fragile and contain hard-to-maintain scripts. The result is that 78% of application releases miss their original due date. This white paper identifies the key challenges, discusses their business impact, and explains the capabilities that an ARA solution must have in order to meet the needs of today’s enterprises.
The CFO as Analyst and Adviser Surveys show that most CFOs want to upgrade their role from accounting specialists to strategic or business partners. But few CFOs have actually made the change, primarily because they have neither the time nor the necessary capabilities within the current finance team. But for those who do make the change, the rewards are tangible. This chapter lays out a number of important steps that the CFO and the finance team need to take to position themselves as trusted and valued business partners within the organization.
Cloud-Connected Backup and Recovery Delivers a Command Performance There is a fundamental shift taking place in data protection. More and more companies are turning to cloud-based solutions to provide a more secure and even more simplified method of storing and access business-critical information. This whitepaper will cover: *The essentials of guarding your company’s digital assets: dealing with the explosive growth of data, outages, theft and human error, threat of disaster, regulatory compliance and litigation issues. *The challenges of business continuity with multiple platforms and multiple sites. *The challenges and dangers of being in a tape environment. *How to set up a failsafe plan that gives your institution flexible protection in all scenarios.
Best Practices for Data Management The amount of information your organization has to manage is growing at an incredible pace, creating new challenges every day. On the one hand, you’re tempted to retain as much data as possible for fear of losing critical information. On the other, there’s the danger of maintaining expired information, which opens you up to operational and financial risks.
Leveraging the power of iPhone and iPad in the Enterprise The explosive growth and superior performance of the iPhone and iPad has changed the definition of mobile computing. In fact, smart phones will represent approximately 40% of the handset market in 2012. A recent Goldman Sachs survey shows two-thirds of CIOs will adopt tablet computers in 2011, with an estimated 10 million tablet computers bought by enterprises in 2011. As more employees ask to use their iPhones and iPads for business purposes, companies are facing increased demand to provide enterprise application management.
Why the Convergence of Scorecards, Dashboards and Analytics is the Future of BI Words like Scorecards, Dashboards, and Analytics have been coined by various thought leaders to describe parts of the management system, which in turn, are disparate tools and resources that management uses to drive the organization. With the evolution of these tools, distinct elements are disappearing, and what is emerging is tailored toolsets that integrate siloed applications to deliver closed-loop decision-making at all levels in an organization on a single platform.
Data Replication for Real-time (big) Data Warehousing – A White Paper by Bloor Research The growing demand for real-time analytics and operational reporting against ever-increasing volumes of (“big”) data has created new demands that can be addressed by real-time data replication. To be successful you must: • Keep data in the warehouse up to date and rapidly accessible. • Avoid impacting performance of the production systems from which the data is drawn. • Prevent compromising the transactional integrity of the data used for decision-making. In this White Paper, Bloor Research director Philip Howard discusses how Data Replication can help you deliver active, real-time data warehousing for real-time analytics and reporting.
5 Ways CCM + ECM can Improve Insurers Bottom Line Information and communications are growing at astounding rates, causing insurers to seek solutions that can reduce the ongoing costs of a paper-intensive business and provide them with a competitive advantage. Join us for a lively and insightful presentation by insurance industry analysts, Deb Smallwood and Mark Breading of SMA Research, focusing on the trends and priorities insurance companies need to consider to positively impact their competitive positioning and bottom line results. Findings from SMA's comprehensive research of top insurers will also be presented
Analytics for the CMO Marketing success depends on insight into, and intelligence regarding, one's target audience. Research by the Aberdeen Group has found, however, that fewer than half of Best-in-Class marketing organizations employ lead management dashboards and campaign management tools (Sales and Marketing Alignment: Collaboration + Cooperation = Peak Performance). As the volume of customer-related data (transactional, behavioral and unstructured) continues to grow, marketing organizations are in danger of becoming increasingly data-rich, but insight-poor. Without a strong analytics capability to glean insights from both prior marketing activities and current customers, it is very difficult to execute these tactics effectively or efficiently.
The Forrester Wave™: Cross-Channel Campaign Management, Q4 2009 Are you looking for a cross-channel campaign management (CCCM) solution that supports highly personalized and relevant communications delivered across a variety of highly interactive channels? Read Forrester’s 91-criteria evaluation of 11 CCCM vendors and see why Unica was named a leader. Download your free whitepaper now!
Six Advantages of a Cloud-Based Help Desk Small and midsize companies shouldn't have to use less efficient, limited-functionality service desk solutions. Today's cloud-based help desks pack the same punch as on-premise enterprise solutions, without a large up-front investment or long installation time. Read more to find out how to get started with a cloud-based help desk today.
Best Practices for Driving Employee Performance Create an environment where employee and managers can track assigned activities, communicate job performance expectations, and define goals that are aligned to business objectives. Performance management ensures that everyone is focused on the right initiatives to deliver results.
Setting the Industry Benchmark in WLAN Performance Enterprises are looking to high-performing 802.11n WLANs to support the rapid growth of mobile devices and the increasing adoption of bandwidth-intensive multimedia applications. HP sets the benchmark for 802.11n performance with the industry’s first three-spatial-stream 802.11n dual-radio access points. The new HP E-MSM460 and HP E-MSM466 dual-radio 802.11n APs deliver near Gigabit Ethernet client access and offer superior range and coverage providing unmatched performance and reliability for today’s on-the-go workforce.
Four Steps Towards Plannnning A Successful Email Migration In this tech brief, learn how MessageStats can help you plan and execute four key steps to help ensure a successful email migration.
Solution Brief – Streamlined Data Protection One of the greatest challenges today is effectively backing up and protecting the vast amounts of data stored throughout an organization. With WAN optimization, you can accelerate network-based backup by 5x and can reduce bandwidth use by up to 95%. Download this paper and learn more about this strategy today.
Why Budgeting Fails: One Management System MNjO
Competing on Analytics We all know the power of the killer app. It's not just a support tool; it's a strategic weapon. Companies questing for killer apps generally focus all their firepower on the one area that promises to create the greatest competitive advantage. But a new breed of organization has upped the stakes: Amazon, Harrah's, Capital One, and the Boston Red Sox have all dominated their fields by deploying industrial-strength analytics across a wide variety of activities. At a time when firms in many industri...
Seven Priorities for Integrated Network Management This white paper describes the major requirements for network management solutions to help organizations become more profitable, efficient and reliable.
The Business Trouble with Spreadsheet Sprawl Video White Paper A spreadsheet-based approach to performance management won't meet the challenges facing growing midsize businesses. You need confidence in the information you're using for critical decision-making. View this video whitepaper to learn how you can transform spreadsheet-only processes to create flexible and timely plans, budgets and forecasts.
Cloud Powered Email Archiving Email is the vital component of modern business, and today more than ever your orders, quotes, correspondence with clients and suppliers are all stored within your email. Promises are made, and work is delivered and stored in the individual Email mailboxes for each of your staff. Email today has become the standard method for having “things in writing”, as emails are progressively viewed as documentary evidence in the same way as a formal letter would have been 10 years ago.
The Ultimate Guide to Email Prospecting In 2.7 seconds, a prospect will decide whether to read, forward or delete your email. (How are we doing so far?) This new eBook by Jill Konrath, sales strategist and author, explores how to craft an email message that grabs the attention of prospects and compels them to continue the conversation.
Beyond Spam – Email Security in the Age of Blended Threats How Emerging Threats, Compliance Violations and Data Loss are changing the Messaging Security Landscape
Archiving and the Cloud: Perfect Together As our mailboxes are constantly growing by hundreds of megabytes per day, the amount of storage needed for this data is also growing. The storage systems being used for emails, attachments, etc. are overloaded and can quickly become unreliable, costly, and unscalable. This is when the cloud steps in and provides the perfect solution. The cloud allows users to easily scale their data in an elastic environment that is low in cost.
Seven Steps for Effective Leadership Development Seven Steps for Effective Leadership Development: Only 36 percent of organizations have formal programs to immediately fill leadership positions. Developing effective leadership using talent management at all levels across the organization can return significant business value. Leadership development begins with alignment to company strategy and follows seven steps to success.
12 Best Practices for Data Backup and Recovery There are a million ways to back up your data—so it’s good to know that 12 best practices cover them all. Spend just a few minutes with this short white paper to: * Determine if your backup and recovery system falls short. * Identify specific steps for marking improvements. * Drive efficiency, reliability, and cost-effectiveness.
Talent Intelligence: The Knowledge That Drives Business Success If 70% of your organization’s value rests on how well you manage your employees, then you need as much intelligence about your workforce as possible. Get insight on top performers, where they’re coming from, strategies to build the next generation of leaders, and more.
Optimization is for the Clouds The cloud can be an ideal deployment model, and it can also introduce network-related performance problems. Solving them requires WAN optimization services that integrate with cloud providers and their business models. Download this insightful whitepaper to learn how Riverbed® Cloud Steelhead™ allows you to migrate a wider range of applications and data to the cloud, without incurring distance-related performance problems.
The Data Center Build-or-Buy Decision: 6 Key Factors You Should Consider Even through challenging economic times, the need for physical data center capacity continues to grow. For some businesses, the driver is expansion into new markets or geographies. For others, it's the need to deal with growing amounts of data generated by applications with high-capacity demands, evolving end-user abilities, or regulatory bodies that demand ever-increasing quantities of meticulous documentation. The "build-or-buy" decision between construction and colocation should be weighed carefully, as the choice will affect your company and your bottom line quite literally for decades. This executive report will review six key factors that affect that choice, some of which extend beyond a basic TCO analysis.
A Guide to Effective Post-Hire Background Screening Employers who don't conduct post-hire background checks may be putting themselves at risk. In this white paper we examine what those risks are, how employers can protect themselves by periodically screening their employees, who you should screen and what background checks should be conducted, important compliance considerations including disclosure requirements and adverse action notification, and six questions to ask your screening provider to determine if they are a good fit for your post-hire background screening needs.
Ready for the Retirement Boom? The generation that said don’t trust anyone over 30 is about to retire—in record numbers. Nearly 76 million baby boomers are projected to retire over the next 20 years. And with over 8,000 people turning 65 every day,1 are they, or you, ready for what’s to come? In the fall of 2010, the firm Padilla Spear Beardsley conducted an independent survey of over 400 benefits directors across the U.S., asking their thoughts about the coming retirement boom. The survey revealed a troubling gap between what HR directors saw as needed, and available, support for their retiring employees. In fact, 80 percent of those surveyed believe their organization isn’t doing enough to prepare their employees for the transition to retirement.
Budgeting: Seeing the Future Budgeting can cause stress and conflict, eating up lots of hours. But a good budget can be the difference between financial success and insolvency. In this chapter, you'll learn about the many types of budgets that serve different purposes. You'll also learn how to determine which type most effectively helps you meet your business goals
Future-Proofing Your Data Center Investment with Scalable Density Download this complimentary white paper for a detailed exploration into how scalable density designs can extend the life of your colocation investment and improve the TCO of your colocated solutions and infrastructure
Information Retention and eDiscovery Survey While enterprises worldwide are managing an ever-rising tide of information from an increasing number of sources, they are also subject to more litigation than ever - with adversaries seeking access to documentation they might find relevant to their cases. This phenomenon has driven the adoption of formal information retention and eDiscovery practices among more and more companies.
Electrical Efficiency Modeling for Data Centers Conventional models for estimating electrical efficiency of data centers are grossly inaccurate for real-world installations. Estimates of electrical losses are typically made by summing the inefficiencies of various electrical devices, such as power and cooling equipment. This paper shows that the values commonly used for estimating equipment inefficiency are quite inaccurate. A simple, more accurate efficiency model is described that provides a rational basis to identify and quantify waste in power and cooling equipment
Marketing Technology Adoption 2011 Independent research firm, Forrester Research, Inc. recently surveyed Customer Intelligence (CI) professionals to understand their marketing technology priorities, plans, and budgets. Some old issues continue to fester including the lack of a centralized view of customers and insufficient measurement that limit marketing programs for CI professionals. Download the complete Forrester report. See what CI professionals are saying about their technology strategies and challenges.
Why WebSphere Operational Decision Management? A Case for Business Information Technology Managers responsible for policy implementation in decision-rich enterprises have benefited enormously from information technology. But as the pace of change has increased and the reach of automation has been extended, traditional software applications have not provided the flexibility and agility these managers require. Traditional communication and collaboration barriers that limit an organization's ability to effectively respond to changing demands need to be eliminated.
Fast, Faster, Fastest: Avoiding Application Performance Issues These days, distributed enterprises must ensure application performance while keeping costs down. But how can you simplify IT management while still delivering essential local services? Watch this webinar and learn how you can deploy edge services virtually in all your branch offices, virtually run up to five additional services and applications, and minimize the hardware needed at the branch office.
Invoicing and Workflow Paper invoices and manual processing continue to hamper accounts payable operations, keeping suppliers in the dark and failing to give finance the visibility it needs to actively manage the organizations’ cash positions. This study, conducted during March and April of 2011, profiles 130 enterprises at varying stages of AP maturity to identify what differentiates those achieving the greatest results from their less successful peers. The end goal, and the target of their automation efforts, is to drive savings through discount capture, penalty avoidance, and lower labor costs – all while improving the speed with which they can access payables-related information.
Best Practice Tips on Building a Unified Communications Business Case Today’s IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations needs – but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership (TCO). This white paper tells you how to understand the benefits of UC in your organization, identify the preferred modes and means of communications, and then use that criterion as a guide to seek out the best UC solution. Most organizations find that UC enhances user productivity or business processes – or both.
Nemertes Research PilotHouse Awards: IP Telephony Today’s IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations needs – but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership (TCO). This white paper tells you how to understand the benefits of UC in your organization, identify the preferred modes and means of communications, and then use that criterion as a guide to seek out the best UC solution. Most organizations find that UC enhances user productivity or business processes – or both.
Manage Complexity and Optimize your Cloud Infrastructure with the Cloud-Enabled Data Center Companies are turning to cloud computing to speed the delivery of innovative products and services. Recognizing that adoption patterns are emerging for cloud, this session will provide strategies and projects to get companies started—leveraging the flexibility, speed and economy of cloud computing by expanding beyond infrastructure virtualization, providing disciplined service delivery with security, resiliency, scalability and integrated service management.
Multi-Platform Mobile Management Strategies Join Principal Analyst Benjamin Gray from Forrester Research and Tim Williams from Absolute Software as they share Forrester's latest research on the state of enterprise mobility and how current business trends (including employee-owned devices in the enterprise) will require IT managers to move from a one-size-fits-all mobile management model. During this webcast Benjamin and Tim discuss: *The current state of enterprise mobility and the latest trends *Why IT professionals need to rethink their mobile policies *Best practices for smartphone and tablet management
Accelerate and Improve Property & Casualty Claims Processing Claims can consume 80% of your premiums in payments and processing costs. There’s never been a better time to reclaim the profit margin in processing claims. Paragon and EMC invite you to find out how to realize higher margins in this informative webinar. Learn which factors contribute to excess processing costs and how Paragon's Property and Casualty Claims Solution, using EMC xCP, produces efficiencies such as: * Automatic capture and extraction of claim data * A streamlined, automated workflow * Computerized, rules-based content scanning to spot issues and improve accuracy * Enabling automatic claim settlements
The Virtual Trainer's Checklist for Interactive Delivery, Counter-Intuitive Design and Social Interaction Many organizations need a lesson or two in how to leverage online training to reduce costs, increase productivity and expand reach. These are, after all, the strengths of online training. ""One of the great benefits of using an online training solution is the ability to present SMEs to wide audience regardless of the distance."" This new MarketingStories.com white paper explores innovative delivery and design strategies for online training that produce the greatest business value.
Calculating the ROI of Performance Management There is significant evidence that integrated Performance Management Solutions offer a substantial return-on-investment and the opportunity for companies to drive improved business decision-making. At the same time, organizations continue to struggle with how to demonstrate and prove the quantifiable financial returns possible with performance management. This featured white paper examines how-to calculate the ROI of Performance Management through real-life case studies.
Leveraging the 360 Degree Customer View to Maximize Up-Sell and Cross-Sell Potential A true 360 degree view of the customer is a win-win situation for all parties involved: buyers benefit from better service and efficiency, and sellers derive improved loyalty and, inevitably, more repeat business from established customers. This report will explore how Best-in-Class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. As a result of these strategies, companies with more accurate and timely information about their prospect or customer can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
Stop losing sleep: Remedies for managing your Data Center complexity worries
Enabling iPhones in the Enterprise If you are like most companies, the immediate need is to get visibility to the devices that are entering the Enterprise, both personal and corporate liable, and quickly get them configured for enterprise access. At a minimum you need to enforce device passwords and encryption policy, and have the ability to wipe corporate data in the event the device is lost or the employee leaves. This document introduces you to four simple steps for onboarding your iPhones to the corporate Exchange server.
Enterprise Mobility: Taming the Beast Many organizations are looking to mobilize access to their corporate data and network systems. Competitive pressures to reduce costs, combined with promises of improved productivity and increased operational efficiency lead to the conclusion that Mobile is the answer. Yet for those just embarking on a mobile strategy, the challenges can appear daunting at first: •How to accommodate and manage the wide variety of mobile device types •The use of employee-owned devices or BYOD (Bring-Your-Own-Device) •How to develop and deploy custom software or "apps" •Control the potential for runaway expenses
ERP Selection: Starting Your ERP Strategy Out on the Right Foot
Stopping Fake Anti-Virus: Keeping scareware off your network Fake AV, or Fake Anti-Virus, is one of the most frequently-encountered and persistent threats on the web today. This malware uses social engineering to lure users to malicious sites and scares them into paying for fake threat removal tools. How can you stop this threat from infecting your network and users? Join this live Webcast featuring Richard Wang, Director of Threat Research at Sophos to learn why fake anti-virus is so popular with cybercriminals and how you can keep fake AV out of your network.
The Surest Path to Social Publishing Not doing Social Publishing? You’re behind. Social technologies on the web have changed forever how organizations of all sizes interact with their customers to gather feedback, improve customer service, and protect and grow their brands. Effective web content management must now include social and community capabilities.
Fast Facts for the Hybrid Cloud Riverbed Technology’s complete range of high-performance solutions enable organizations to integrate public and private services with optimized connectivity to build a flexible, hybrid cloud environment. With Riverbed, business-critical applications and storage can be accelerated, managed, and secured—to and from the public cloud, the data center, the branch, and wherever users are located. Read these Fast Facts to learn more.
IT Financial Management in the Cloud Era IT is costly, and in the current economic climate must improve its financial transparency so business partners can better understand cost drivers and tradeoffs. Hardware and software assets, IT staff time, and contracts represent massive enterprise expenditure requiring effective management. Cloud sourcing models promise greater flexibility but also complexity to match. Learn: • How your company can better communicate the costs and benefits of IT to its business partners • The benefits of modeling and allocating IT costs back to IT services • How to manage the increasing variety of IT assets, along an increasing variety of objectives
The iEverything Enterprise: Understanding and Addressing IT’s Dilemma in a World Dominated by Wireless Smart Devices Virtualization, cloud computing, and wireless technology are fundamentally changing enterprise computing, providing revolutionary gains in productivity and cost savings. Powerful enterprise applications can now be delivered to almost any device, anywhere, at any time and take advantage of tremendous computing power available in consumer devices, such as smartphones and tablets. Regardless of whether these devices are issued corporately or personally owned, almost every IT department is experiencing the effects of unprecedented smart device adoption in their enterprise
Expert Guide to Application Security - Real-time Hybrid Analysis: Find More, Fix Faster This white paper explores the next generation of hybrid security analysis - what it is, how it works, and the benefits it offers. It also addresses (and dispels) the claims against hybrid, and leaves you with a clear understanding of how the new generation of hybrid will enable organizations to resolve their most critical software security issues faster and more cost-effectively than any other available analysis technology.
Creating and Testing Your IT Recovery Plan Regular tests of your IT disaster recovery plan can mean the difference between a temporary inconvenience or going out of business. Testing at least once per month is important to maintain engineering best practices, to comply with stringent standards for data protection and recovery, and to gain confidence and peace of mind. In the midst of disaster is not the time to determine the flaws in your backup and recovery system. Backup alone is useless without the ability to efficiently recover, and technologists know all too well that the only path from "ought to work" to "known to work" is through testing.
The Role of the Internet in the Propagation of Malware Internet tools have dramatically changed the face of the business world, adding extraordinary efficiency and productivity. Unfortunately, these same benefits have also been realised by malware authors. Read this white paper to learn how you can protect yourself from internet threats.
Data Storage in the Cloud - Can you Afford Not To? Storing data in the cloud overcomes what is becoming a serious challenge for IT departments: how to manage the vast, and ever-growing, amount of data that must be protected. This paper makes the business case for cloud storage, outlining where capital and operational costs can be eliminated or avoided by using the cloud for backup and archive storage.
7 Hot Email Prospecting Tips You only have seconds to make a good impression on prospects. Can you grab their attention and prove your competence in fewer than 90 words? This one-pager by Jill Konrath, sales strategist and author, outlines seven essential guidelines that will increase your email prospecting success.
SDI Best Best Practices: Benchmarking for Service Desk Support You don't have to look very far to find industry best practices for the service desk, but how do you interpret one-size-fits-all best practices in the context of your unique service desk? ""True benchmarking and true benefits to service delivery come from benchmarking from within."" This new Service Desk Institute white paper explores simple strategies for measuring, benchmarking and setting goals for your services and provides guidance on how to effectively evaluate industry benchmarks in the context of your unique service desk.
Content is Currency A recent study by Focus found that ""Ninety percent of B2B buyers prefer to consume information online."" Problem is, there's a TON of content online. How do you make yours stand out from the rest? According to Ardath Albee, B2B marketing strategist and CEO of Marketing Interactions, the answer is relevance. In this new eBook, Albee explores the critical role of an online content strategy in increasing the demand for your company's products and solutions.
Engaging Patients Online: The Missing Link in Healthcare Delivery How Healthcare Delivery Organizations Can Intelligently Manage a Digital Marketing Ecosystem to Drive New Patient Acquisition and Lifetime Brand Loyalty in the Electronic Era
Colocation: The Logical Home for the Cloud Today’s enterprises increasingly occupy the cloud. As in nature, the IT cloud needs a sky in which to live. That environment is colocation—sophisticated data centers where some of the biggest enterprises and cloud providers in the world can offload the risks of growing capital costs, facility management and obsolescence and focus on their core mission. Colocation isn’t a threat to the cloud; it’s an enabler.
Transparent Talent Mobility - A New Standard of Endurance Making the right talent management decisions requires a specific understanding of what talent management actually is and does. The goal of a talent management program is to create a highly responsive, high-performing, sustainable organization that meets business targets.
6 Important Steps to Evaluating a Web Filtering Solution You know you need a secure Web filtering solution for your organization, but with all the choices available how can you be sure you’re getting one that will meet both your short- and long-term requirements? Today’s uncertain economic climate demands that you do a thorough assessment before you invest. Here’s a concise list of steps that will help you achieve the best return on your Web filtering dollar.
Best Practices for Protecting Laptop Data Today’s fast-growing highly mobile workforce is placing new demands on IT. As data growth increases, and that data increasingly finds its way onto laptops, the threats of data loss and security breaches have also increased. To guard corporate data on endpoints at all times, companies can follow a number of data protection and data security best practices. Incorporating these best practices can help you control sensitive information to mitigate the risk of regulatory and financial exposure and keep IT costs in check.
Enterprise IP Buyer's Guide We are all aware of the impact performance can have on the bottom line. Organizations are increasingly choosing Website Performance Optimization (WPO) technologies to boost reliability, availability and their bottom line. This IP Buyer's Guide will help you: *Learn the benefits of WPO technologies. *Determine which WPO solutions are a good fit for your needs. *Identify what to look for in a prospective provider.
Making Large UPS Systems More Efficient As energy resources become scarcer and more expensive, electrical efficiency is becoming a more important performance factor in the specification and selection of large UPS systems. There are three subtle but significant factors that can materially affect a company’s cost of operating a UPS system and particularly the electrical bill. Unfortunately, the people who specify systems often fail to recognize these factors, which leads to increased costs to the owner because operational efficiencies are not correctly considered. This paper discusses the common errors and misunderstandings in evaluating UPS efficiency. UPS efficiency curves are explained, compared, and their cost implications quantified
Interactive Marketing eBook: It's all about the Journey As you travel through this eBook you can explore the Interactive Marketing essentials of cross channel marketing, sophisticated email marketing, proven website personalization strategies, and new approaches to data that will improve your ability to market to individuals or specific segments of customers and prospects.
SIP Trunks and UC security The appeal of Session Initiation Protocol (SIP) trunks as a means of connecting Unified Communication Systems to the outside world is growing in popularity. SIP trunks offer significant benefits over legacy PRI trunks, including: •lower operating costs •more flexibility in ordering service and capacities •advanced features, such as virtual phone numbers in different geographies Since SIP trunks use IP-based protocols that require a system to be opened up to a wide area network (WAN) that should be assumed insecure, organizations must educate themselves about the salient security aspects pertaining to SIP trunks and how to ensure the appropriate level of security.
Unified Communications: Comparing Cisco and ShoreTel Solutions Compared with Cisco products, ShoreTel UC can offer numerous advantages, including streamlined deployment and management, easier scalability, and a significantly lower total cost of ownership (TCO).
IT Budget Killer Series: Taming Data Growth Made Easy
Strategy and Design Services for a Cloud Infrastructure The rewards will be great for organizations that can create and execute the right business strategy for cloud. However, as with any technology-driven change, it is difficult to sort out the reality from the hype. This white paper discusses the service provider business models for cloud computing and evaluates services and offerings, strategies, operations and target customers.
Cloud-powered Email Archiving Service Today, more than ever, organizations are finding that their email contains more than just email. It also contains the orders, quotes, promises, and commitments made to your customers, suppliers, and partners. As email has become the standard method for having “things in writing”, i t i s progressively viewed as documentary evidence in the same way as a formal letter would have been 10 years ago. However, nearly one-­‐ third of companies do not have email management policies in place!
The Virtual Sales Kickoff Meeting: Strategies that Produce Results There are three basic virtual sales kickoff strategies, with varying combinations of in-person and online interaction. Each approach helps maximize sales productivity, improve the knowledge of the sales force, and ramp up new hires more efficiently. Watch this webinar to find out how competitive sales organizations benefit from the following types of virtual sales kickoffs: − The Sales Kickoff Meeting Capture—a physical event captured and hosted on demand to extend the use and ROI of valuable content − The Living Sales Kickoff—a traditional sales kickoff meeting followed by virtual events, for ongoing communication and collaboration − The Full Virtual Sales Kickoff Meeting— a time- and cost-savings solution for geographically dispersed teams
E-Policy Best Practices A Business Guide to Compliant and Secure Internet, Instant Messaging (IM), Peer-to-Peer (P2P),Email, Social Media and Blog Communications
Citrix XenDesktop: Desktop Virtualization For All Desktop virtualization initiatives top the priorities of most IT managers and executives. Significant pain points with current desktop management models, including exploding costs, data insecurity and user demands for employing multiple devices in the workplace are driving adoption of desktop virtualization. The challenge is to deliver the right kind of desktops and applications in the right way for each user type. Understanding your options for virtual desktops is essential for selecting the right solution. Learn more about this key strategic directive and the types of desktop and application delivery models that are critical for success.
Gartner Magic Quadrant for E-Discovery Software Read the report to learn the dynamics and landscape of the e-discovery software market, analysis of factors driving market growth, and which vendors are positioned as Leaders, Challengers, Visionaries or Niche Players based on completeness of vision and ability to execute.
Buyer’s Guide: Managed Hosting Services Managed hosting provides a wide variety of solutions for businesses looking to offload Web-hosting responsibilities to a third party. Make sure you know your options.
Email Security in Small and Medium-sized Businesses No organization can afford to operate without an email security strategy. The risk landscape is constantly changing with new threats surfacing every day. This white paper looks at email security in small and medium businesses, the solutions available and what features SMBs cannot do without.
10 must-know steps for Business Continuity Having a business continuity plan in place is critical to helping your company recover from a disaster. Use this document as a starting point to help customize a plan for your company’s specific needs. Remember to share your plan with key members within the organization and update it on a regular basis.
Going Beyond Exchange 2010 - Why It Pays to Have a Dedicated Email Archiving Solution Why do you need a dedicated email archiving solution? If you have migrated to Microsoft Exchange 2010, would the in-built archiving functionality not suffice? Offloading your email archiving needs to a dedicated, central repository not only results in improved server performance but provides the organization and its users with greater accessibility to email than ever before
Building Enterprise Social Communities with Drupal Commons Innovations in consumer social web services create both opportunity and risk for your enterprise. Your customers and employees are increasingly gathering in online communities of like-minded people, and there is an urgent, growing need to nurture these communities. The organizations that succeed and leverage this social momentum increase loyalty, brand value, and revenue. Those that fail to do so will be stuck merely watching as their communities self-organize wherever the community wants to - probably out of sight, out of mind and out of the influence of the organization.
Aberdeen Group Analyst Insight - Getting Started with Application Security New headlines provide ongoing evidence that IT Security teams are losing the battle against attackers, reinforcing the need to address the security of enterprise applications. If your organization hasn't gotten started yet in the area of application security - in spite of the dynamic nature of the application security threat landscape, the size and diversity of your application software portfolio, and the significant financial impact of the average application security-related incident - do it because of the positive impact on your bottom line. This Analyst Insight reviews several practical steps you can take to get started now.
TCO for Open Source Social Publishing More and more, Open Source presents not only a cost alternative, but instead an innovation alternative, to proprietary enterprise software products. This paper compares the total cost of ownership of the Open Source Social Publishing Drupal solution to various proprietary Content Management systems, Social Business Software alternatives, and other community building software platforms. Our analysis shows that combined license and support charges come in at 2% to 11% of the costs of proprietary alternatives. If you are about to make a decision on a Social Publishing or social business software platform, read this paper first. Get the facts and compare the alternatives.
For the Small to Medium-Sized Company Backup is All About Recovery Time
7 Ways IT Creates Security Breaches and How to Fix Them Right Now
Seven Best Practices to Optimize Application Delivery in Cloud and Hybrid Environments While many early cloud computing deployments favored niche infrastructure-centric services such as PaaS and storage-related services, there has been a distinct move towards a more application-service-centric model over the last 18 months. Managing application services in cloud and hybrid environments, however, can mean many things — from trying to get meaningful SLAs from SaaS providers and monitoring and optimizing service options across physical infrastructure, internal cloud, and external cloud to assuring application performance across internal and hybrid virtualized infrastructures.
Insights from the Global Chief Information Officer Study - Midmarket Perspective How are technology leaders adapting to the change and complexity that mark today’s economic landscape? Read this white paper to identify the 4 patterns, or mandates, employed by CIOs when leveraging business and information technology to innovate. Learn how each pattern indicated a distinct approach to IT leadership, and are derived from specific organizational needs.
Taking Traditional Training Online: From the Classroom to the Web In an ever-changing world, there are a few things that stay the same — like the need for training. But when trainers and trainees are geographically far-flung, how do you bring people together? ""A key trend of online training is obviously the prospect of greatly reducing the expense of getting everyone to one location to take a course or seminar."" This new eBook by Tom Bunzel explores how to successfully take in-person training online; strategies for utilizing the web and social media to enhance learning; and what to look for in an online training solution.
Scalability & Capacity Planning: Build vs. Buy This paper explores issues that arise when planning for growth of Information Technology infrastructure. The paper explains how colocation of data centers can provide scalability, enabling users to modify capacity quickly to meet fluctuating demand.
The 2011 HR Executive's Agenda Today's Human Resources (HR), talent and learning executives face strategic challenges, organizational challenges, economic challenges, and a plethora of tactical issues each day. Read this whitepaper to learn how to get the right tools to drive decision making.
Reinventing the CFO Expectations around the role of the CFO have greatly intensified in recent years. The CFO is now expected to be business generalist, risk management expert, and all-knowing source of business intelligence; to provide instant replies to any question the CEO asks about business performance; and to meet these challenges with lower costs. This chapter looks at the origins of the increased pressure on CFOs and explains why it is necessary for CFOs to break out of dysfunctional systems and mental mode.
Seven Ways to Control the Cost of Data Growth The incredible growth in the amount of electronic data generated for both business and personal use has resulted in higher costs for data storage and backup. Several factors have lead to these spiraling cost increases, including storage of larger files such as video and audio, multiple backups of the same files, and enforcement of industry compliance regulations. This paper will cover seven cost management techniques that will help your company optimize your storage and backup strategy.
SiriusDecisions Vendor Profile: Unica Download SiriusDecisions vendor profile of Unica and see how we scored in technology and services in the Marketing Automation Platforms space. In addition, read about Sirius’s assessment of Unica’s solutions and learn how we can help you streamline and coordinate large marketing departments and negotiate a more complex stream of campaigns and programs across multiple business units and regions.
Scaling Your Startup: Successful Business Infrastructure Strategies While many of today’s entrepreneurs can differentiate themselves in the marketplace through their product, many often fail to build a business infrastructure that scales, while using company resources in an efficient manner. A well thought-out operations plan is critical for a startup to manage capital burn rates and still ensure maximum output, as well as return for investment in all facets of business – from engineering to sales, marketing to HR.
Security Strategy Roadmap for Cloud Computing The cloud computing model is being adopted by many organizations because of it’s efficiency, performance and cost benefits. But some organizations may be shying away from cloud because of security concerns. Read this data sheet from IBM to learn about services from IBM that can help you secure your cloud computing solutions. Discover how IBM experts can guide you through the security and privacy concerns, help identify and prioritize security requirements, and develop a high-level roadmap for risk mitigation.
IT Budget Killer Series: The Need for High Availability
User Survey Analysis: Next Steps for Server Virtualization in the Midmarket Approximately 30% of midsize businesses worldwide started to virtualize servers before 2009, but that number roughly doubled during 2009. The majority of midsize businesses are virtualizing at a rapid pace. Server virtualization has empowered midsize businesses to examine the entirety of their infrastructure and look for ways to lower their cost base, while improving utilization and availability — in many cases, more so than large enterprises. Because of this, midsize businesses have become a major new growth engine for server virtualization and other infrastructure modernization investments (see "Survey Analysis: Five Opportunities Created by Midmarket Server Virtualization Adoption").
The Business Value of a Cloud-Based Contact Center Contact centers are under pressure to reduce costs and improve customer satisfaction. Aberdeen research shows that Best-in-Class companies are adopting new service delivery models to improve the availability of contact center resources. A flexible infrastructure that supports the changing business needs ensures quality customer service giving the Best-in-Class a reduction in cost, improved customer satisfaction, and higher call center uptime.
Microsoft Exchange Server 2010 in the Cloud: A Step-by-Step Guide to Planning and Architecting Your Migration Making the upgrade to Exchange Server 2010 in the cloud, however, is not a push-button process. Through real world examples and learning experiences, this paper will serve as your guide to decide which Exchange upgrade path is right for you, how to best approach each step of the upgrade process and what questions to ask to get the most out of your Exchange investment. This paper will guide you through real world experiences and the industry’s most effective proven practices for success with Exchange in the cloud.
Optimize a Lead Nurturing Campaign: 5 Steps to Boost Conversions and Warm a Cold List Like any relationship, leads need nurturing. But what if your prospect list has grown cold? Is it too late to revive it? This MarketingSherpa white paper explores how to optimize your lead nurturing campaign with five steps to boost conversions and includes a case study that reveals how one company was able to revive a cold prospect list. Read the white paper to learn: * 5 steps to boost conversions * How to use webinars for lead conversion * 4 essential resources to optimize your webinar marketing program * And more...
Cooling Entire Data Centers Using Only Row Cooling Row cooling is emerging as a practical total cooling solution for new data centers due to its inherent high efficiency and predictable performance. Yet some IT equipment in data centers appears incompatible with row cooling because it is not arranged in neat rows due to the nature of the equipment or room layout constraints, suggesting the ongoing need for traditional perimeter cooling to support these loads. This paper explains how a cooling system comprised only of row coolers, with no room cooling system, can cool an entire data center, including IT devices that are not in neat rows.
The State of Data Security: Defending Against New Risks and Staying Compliant Since 2005, security breaches have compromised more than 500 million US records. As an IT manager, you must take a look at the risks of potential data loss and create a security plan that helps you stay compliant with data protection rules and regulations. Join Chris Pace, Product Marketing Manager with Sophos to learn about the state of data security.
8 Reasons to Outsource Your Servers and Move to Managed Dedicated Hosting Owning and managing in-house servers is an IT model that no longer makes sense for many businesses. In-house servers are not designed to meet the high-bandwidth demands of multiple offices and mobile employees, and they are very costly to purchase, maintain, and upgrade. Moving to managed dedicated hosting helps control your business costs and removes unnecessary risk. This white paper offers eight compelling reasons why it may be time to abandon the do-it-yourself IT model and move to managed dedicated hosting.
Benefiting from Server Virtualization: Beyond Initial Workload Consolidation   Increasing the use of server virtualization is a top priority for small and midsize businesses. According to ESG’s 2010 Spending Intentions Survey, it is nearly tied as the top priority for SMBs over the next 12 to 18 months. There are good reasons for this: virtualization can help reduce costs, simplify management, and improve application availability and disaster protection. It is interesting to note that improving data backup/recovery and managing data growth are also top five priorities—both of which are added benefits of server virtualization. Read this white paper and learn how VMware is helping companies boost the value of server virtualization.
6 Key Essentials for Engaging and Retaining Top Talent Read our whitepaper on Best Practices to Enhance your Candidate and Employee Engagement Levels and Reduce Turnover Rates.
EMC VNXe SERIES STORAGE SYSTEMS: A Detailed Review This white paper details the integrated features that can be positioned for business continuity in the EMC VNXe series platforms. Data protection features include snapshots, replication, and NDMP backups.
Economics of Spam Email security threats do not discriminate. Whether you’re an organization with 50 employees or a global corporation with 50,000, the reality is that spam and viruses can wreak havoc on your business, drain users’ productivity and take a major toll on IT resources. SMBs need to make sure they are armed with the best security solutions available – demanding enterprise-class protection paired with fast deployment, ease of management and flexible configuration options. And, all at a price they can afford
Business Continuity and Disaster Recovery Reference Guide As companies are increasingly dependent upon rapid access to data (and subsequently less tolerant of failure), an increased focus must be given to Disaster Recovery (DR) and having a comprehensive Business Continuity (BC) plan in place. Read this guide to learn how to have a thought-out, detailed strategy and plan in place to keep your systems up and running when problems occur.
Why Organizations Need to Archive Email This white paper examines the different methods for deploying and managing email archive solutions in an organization. It also specifies key requirements that any full featured email archiving system should include.
Mobile Device Management: Your Guide to the Essentials and Beyond Why is it taking so long for businesses to officially assimilate mobile devices into their organizations? It's usually because they want to put an IT strategy for management and operation in place first. We understand that IT would like to add a degree of rigor, but the solution doesn't have to be that difficult. This guide describes twelve best practices for Mobile Device Management (MDM). The first eight principles are the essentials that every organization needs to adopt. The last four are advanced practices that will help take your organization to the next level.
Managing Web Content in the Cloud In this webinar, Jeff Kaplan, who has been at the forefront of exploring the business implications of “on-demand” services, will facilitate a discussion between Geoffrey Bock, principal at Bock & Company and Bryan House, vice president of marketing at Acquia, around the changing landscape for hosting, organizing, and distributing web content brought about by the transition to cloud computing. Join us for a conversation about the business benefits for using Drupal in the cloud to compete with content in the digital age.
Economics of Cooperative Control - Protocols are Free Inter-AP protocols are free, but controllers are not. Aerohive's Cooperative Control controller-less WLAN architecture delivers an immediate and extremely significant CAPEX decrease. This paper explores the expansive economic benefits of Aerohive's unique approach.
5 Steps to Secure the Wireless Network Today’s organizations increasingly rely on the mobility and lower cost of wireless networking. Schools K-12 and small to medium-sized businesses are investing in Wi-Fi to leverage benefits including more flexible network connectivity, improved productivity, and reduced capital expense. As wireless local area networks (WLANs) become an operational standard, technologies are becoming more secure, faster, and easier to deploy and manage. Properly deployed, wireless networks can provide security that matches or exceeds that of the wired network. With advanced technology based on multiple layers of protection, governments and businesses are trusting confidential and business critical applications to run over WLAN. Read this white paper to learn more
Taneja Group – Riverbed Optimization for the Cloud Hybrid cloud architectures that combine the best of private infrastructure with the best of public cloud services are becoming commonplace in the access of network data and applications. Download this Taneja Group Solution Brief to learn how these combinations require a different approach to optimizing the infrastructure, and how Riverbed Technology is making business use of the hybrid cloud possible.
Collaboration for Dummies In an era of change, it can no longer be business as usual. Your ability to grasp new ideas and information from multiple sources is vital to creating and nurturing a culture of innovation. Read this eBook to learn how collaboration gives you the opportunity to change the way you work and innovate.
Using the Tools of Engagement: Making Online Training a Conversation Delivering the three Cs of the modern training experience – collaboration, content and conversation – is easier than you think. Start by taking a look inside your new social media toolkit. This eBook by Tom Bunzel explores how to integrate social media into your training strategy to more effectively engage your audience.
How to Design and Deliver Effective Virtual Sales Presentations Effectively engaging prospects is one of the greatest challenges you'll encounter with a virtual sales presentation. If you don't hold a prospect's attention, you probably won't make the sale. This new What Works! eBook explores best practices for effectively engaging prospects in a virtual environment to shorten the sales cycle, beat the competition and close more business.
The Power User's Guide To Successful Webinars Webinars are powerful tools – especially when you know how to create, promote and deliver them like a power user. “Interactive online webinars have emerged as the gold standard in B2B marketing.” This new eBook provides webinar tips, tactics and techniques from some of the sharpest minds in B2B marketing and includes helpful checklists for promoting a webinar, integrating social media, creating content and more.
The CFO as Architect of Adaptive Management Despite a number of compelling reasons to move away from annual plans and budgets, many CFOs are reluctant to make the change. They fail to recognize that there are alternative (and less dysfunctional) ways of driving performance improvement and making managers accountable for performance. CFOs need to implement systems that provide managers at every level with the capability to make fast, well-informed decisions. They need to replace annual planning cycles with more regular business reviews
Small and Mid-Sized Organizations Gain Disaster Recovery Advantages Using Cloud Storage In October of 2010 Aberdeen surveyed over 100 organizations with formal Disaster Recovery (DR) programs to learn whether they used public Cloud storage and if so, what benefits were realized in their Disaster Recovery performance. Aberdeen discovered that organizations that had moved at least part of their data storage to the Cloud recovered from downtime events almost 4 times faster than those with no formal Cloud storage program. In addition, users of Cloud storage met their Recovery Time Objectives (RTO) more often than those storing their data in-house, and saw larger year-over-year improvements in the time needed to recover from disaster or downtime. This report outlines these findings and provides a roadmap for how organizations can leverage public Cloud storage to improve their ability to hit their RTOs and increase their overall DR performance.
Drupal, the Cloud and Security You've heard all the great things about launching your website in the Cloud -- elastic resources that respond to traffic variability, scalable data storage, reduced human and capital costs and the list goes on. But is it secure? Many today have outstanding questions about data integrity, encryption, user authentication, compliance, and disaster recovery. Organizations need to take a comprehensive approach to how they address security. It's not just about the infrastructure or just about the site architecture - the entire solution needs to be considered from end-to-end. A Drupal website deployed on the Acquia Cloud running on Amazon Web Services gives an organization a battle-tested, Drupal-optimized platform powered by two companies that take security very seriously. Representatives from Amazon Web Services, Acquia, and a member of the Drupal security team will demonstrate how this combined solution enables a comprehensive, proactive approach to deploying a secure website. They will highlight the architecture utilized by Amazon Web Services and Acquia, discuss Drupal security, and through a series of customer examples, demonstrate how Amazon Web Services and Acquia offer solutions that specifically address security concerns.
Exchange 2010 Backup and Recovery Data Protector simplifies virtual and physical backup and recovery in dynamic MS Exchange 2010 environments with a "set-it-and-forget-it" backup policy configuration. Once you have created your configuration, this software adapts to your environment…and you can spend much less time dealing with backup and recovery.
Cooling Strategies for IT Wiring Closets and Small Rooms Cooling for IT wiring closets is rarely planned and typically only implemented after failures or overheating occur. Historically, no clear standard exists for specifying sufficient cooling to achieve predictable behavior within wiring closets. An appropriate specification for cooling IT wiring closets should assure compatibility with anticipated loads, provide unambiguous instruction for design and installation of cooling equipment, prevent oversizing, maximize electrical efficiency, and be flexible enough to work in various shapes and types of closets. This paper describes the science and practical application of an improved method for the specification of cooling for wiring closets.
The Cost of Cyber Crime: Second Annual Benchmark Study Key findings in this study include: • Cyber crime cost varies by organizational size, with smaller-sized companies incurring a significantly higher per capita cost than larger-sized organizations. • 90 percent of all cyber crime costs are caused by malicious code, denial of service, stolen or hijacked devices and malicious insiders. • Cyber attacks were resolved 10 days, or 56 percent faster by companies deploying security information and event management (SIEM).
Archiving Technologies Email archiving is no longer an option for organizations and the key to a successful implementation is choosing the right email archiving technology for that organization.
Market Overview: IT Process Automation By automating IT processes, organizations can overcome complexity and human error issues to improve productivity and reduce costs. In this market overview, Forrester evaluates IT process automation vendors and recommends foundational and complementary technologies to incorporate into a complete process automation solution.
Market Share Leadership of the Year Web-Based Clientless Remote Support Global 2010 "Simple. Secure. Cost-effective. Reliable. These are the attributes of a market leader in web-based remote support. ""The number of remote and mobile workers as a percentage of the total workforce has risen, leading to a healthy growth trend for the remote support industry."" This Frost & Sullivan brief explores why the demand for web-based remote support is increasing and why Citrix® GoToAssist® garnered the Market Share Leadership of the Year Award. Read the brief to learn: * What's contributing to an increasing use of remote support * Why GoToAssist is the market leader with a revenue share of 30 percent * 4 key performance factors of a market-leading solution * And more... "
How to Create & Run a Winning Webinar Series eGuide ""A successful marketing Webinar series can educate your prospects on your company's uniqueness, create a competitive advantage, dramatically increase lead flow, and drive sales."" This new eGuide outlines best practices for creating and delivering a successful Webinar series that gives your organization a solid competitive edge. Download the eGuide to learn: * Common mistakes to avoid when developing a Webinar series * Key planning and management strategies that deliver results * 7 critical components of a successful Webinar series * And more...
The Merchant Rules: Learn How Merchandising is Evolving for Today’s Multi-channel World Join us to hear Lauren Freedman, president of the e-tailing group, share what she learned from her interviews with 25 seasoned merchants. Join us to learn: * The delicate balancing act of merchandising, and the nuances of operating across multiple channels. * How seasoned merchants marry the art and science of selling. * The merchant viewpoint on building a compelling customer experience
How to Protect Your Small or Midsized Business with Proven, Simple, and Affordable VMware Virtualization This guide is designed to help business leaders make the business case for virtualization by demonstrating how it reduces costs, improves business continuity and increases IT efficiency.
IDC MarketScape: Worldwide Desktop Virtualization 2011 Vendor Analysis This IDC study represents the vendor assessment model called IDC MarketScape. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate its ascendancy. IDC assesses the capability and business strategy of many desktop virtualization vendors. The evaluation is based on a comprehensive framework and set of parameters expected to be most conducive to success in providing desktop virtualization solutions, during both the short and the long term.
Managed Hosting Provider Comparison Guide Compare the best managed hosting solutions for your company! See which vendors deliver and which ones don’t. Web Hosting Unleashed compares the basic functions and features of 12 of the leading managed hosting vendors and providers for businesses of all sizes. Vendors compared include1&1 Internet, HostGator.com, Hosting.com, Hostway, INetU, Lunarpages, NeoSpire, PEER 1, Rackspace, SingleHop, SuperbHosting and Verio. This in-depth guide features side-by-side comparisons of multiple topics by vendor including:
GFI MailEssentials Complete Appliance Demonstration View a 20-minute product demo of this comprehensive email protection solution that combines antivirus, anti-spam and attachment filtering in a robust, highly scalable, easy-to-manage platform.
10 Steps to Lock Down Wireless LANs You can get a thoroughly secure wireless infrastructure, provided that you conduct a rigorous planning cycle and take the steps necessary to fortify your network. Here’s how.
Patch Management: Four Capabilities You Need (But Probably Don't Have) Every organization needs to apply software updates in a timely manner to prevent security breaches. Allowing malware to infect unpatched holes in a system can lead to the loss of intellectual property, exposure of customer and employee information, regulatory fines, notification costs, damage to reputation, and loss of revenue.
Migrating a Website to Drupal Drupal’s advantages for running enterprise web sites are well established by such companies as FedEx, The Economist, and The White House. But many who would like to use it hesitate because they fear loss of assets now managed by their current site’s platform, or expect the procedure to transfer those assets to be prohibitively difficult. This paper examines scenarios for migrating from other content-management systems (CMSes) such as Vignette, Jive, FatWire, ColdFusion, and Joomla. It evaluates reasons for migration, describes migration methods and tools, and suggests best practices
Server Virtualization: A Game-Changer For SMB Customers SMBs can achieve the same virtualization results as big companies on a more appropriate scale, using products and services that are available in the right size and price point. While larger firms have traditionally created lower-end products for smaller businesses, there is an inherent conflict of interest that may doom the products to weakness or premature irrelevance.
Seeing Through the Fog: Managing Application Performance in the Cloud As business applications transition from desktops into data centers and eventually to the public cloud, application visibility becomes increasingly shrouded. Good network visibility enables IT managers to baseline application performance before moving it into the cloud and to measure performance continuously thereafter to ensure that applications meet business needs. This report describes the inherent dangers for those inadequately prepared to move applications into the cloud, and covers the essential role that network-based performance measurement plays in maintaining service visibility when applications are drawn into the cloud.
High Performers and Foundational Controls: Building a Strategy for Security and Risk Management In this paper, EMA examines the broad domains of controls enterprises must consider in order to build a solid foundation for IT security management: Countering threats, Resolving vulnerabilities (in more than just software), Managing application risks, Protecting sensitive information, Managing and enforcing identity, access and entitlements, Managing events and responding to incidents, Stretching the boundaries: Extending to domains such as physical security, and fostering a more secure culture.
How to Become an Innovative Sales Manager in 4 Virtual Steps What can virtual collaboration do for you? Improve your team's sales performance. Enable you to give ad hoc demos and instantly conduct team meetings. Establish and grow relationships. And that's just for starters. This SellingPower white paper explores four strategic ways sales managers can win by leveraging virtual tools for internal team collaboration, client presentations, training and more.
Next Level Service Desk Strategies Service Desks today are facing unprecedented challenges. They must support an ever-increasing array of devices and adapt to people's working patterns and lifestyle by offering novel channels of support and increased hours. Download this eGuide from the Service Desk Institute and learn how your Service Desk can get a handle on the systems and devices they should support. The eGuide also assesses the key strategies and technologies that will enable Service Desks to take support to the next level.
Using Webinars to Engage Employees and Drive Productivity When everyone's on the same page, amazing things happen. People get along. Work gets done. This eBook explores how the human resources department (HR) can strategically use webinars to keep everyone on the same page, aligning employees with the company's vision, nurturing greater employee engagement and driving productivity.
How Social Business is Killing CRM Let’s face it. CRM as we know it is obsolete. The core feature of this creaky tool is a hefty database of information of questionable accuracy that is updated and scrubbed once or twice per year, at best.
Reinventing Yourself - Almost Overnight - with Social Business Software How do you leverage technology to quickly transform your corporate culture and get closer to customers in a way that still drives cost efficiencies? The short answer: deliver a robust website experience using Social Business Software to engage with customers more directly in online communities.
Web Application Security — How to Minimize the Risk of Attacks Vulnerabilities in web applications are now the largest vector of enterprise security attacks. Stories about exploits that compromise sensitive data frequently mention culprits such as "cross-site scripting," "SQL injection," and "buffer overflow." Vulnerabilities like these fall often outside the traditional expertise of network security managers. To help you understand how to minimize these risks, Qualys provides this guide as a primer to web application security. The guide covers: • typical web application vulnerabilities • comparison of options for web application vulnerability detection • QualysGuard Web Application Scanning solution
Why Customers Love VIPRE Business Selecting an antivirus solution for your organization is an important decision. Read the results of a survey focused on enterprise antivirus users and discover why customers love VIPRE Antivirus Business.
Driving Productivity with the Anywhere, Anytime Virtual Desktop View this recorded webinar hosted by Citrix and Wyse to hear the thoughts of guest speaker, IDC analyst Tom Mainelli, on the benefits of desktop virtualization, including the technology’s ability to offer increased worker productivity, enhanced data security, greater energy savings, and an improved return on investment (ROI) over traditional computing models. The webinar discussion will: • Explore the challenges facing companies looking to implement the technology • Forecast some of the related technology markets • Examine the real-world benefits several joint Citrix and Wyse customers are enjoying with their desktop virtualization implementations
Virtualization: Optimized Power and Cooling to Maximize Benefits Data centers are routinely and unknowingly missing a great portion of their entitlement from virtualization. Beyond virtualization’s undisputed IT benefits – from reduced rack footprint to disaster recovery – is the parallel story of a substantial benefit from optimizing the physical infrastructure that supports it. In particular, row-based cooling, correctly sized power and cooling, and real-time capacity management are essential elements in realizing virtualization’s full potential in cost reduction, efficiency, and reliability
5 Benefits of Going Green in Talent Management Adopting green processes in the HR function is becoming a greater imperative in the corporate world. Read our white paper to learn how you can go green in talent management and the tangible and intangible benefits that will ensue by doing so.
Moving Virtual Desktops to the Cloud Physical desktop computer infrastructures no longer make sense for the corporate world. Not only are they expensive, insecure and maintenance-heavy, they also cannot effectively support the changing business IT landscape. This white paper explores the reasons for changing traditional desktop computing strategies, why cloud-hosted virtual desktops are a compelling solution for many businesses, and how to leverage cloud-hosted desktops for Windows 7 migrations, mobile and departmental workers, and disaster recovery scenarios.
Five Tips for Effective Backup and Recovery in Virtual Environments Your virtual environment houses critical data, so you need an effective backup and recovery solution. Learn to increase the effectiveness of backup and recovery in your virtual environment, and how to make it simple, fast, affordable and scalable. Don’t gamble with your company’s vital data. Read this white paper today.
Messaging and Web Security Best Practices for 2011 and Beyond In this white paper, Osterman Research discusses how the daily occurrence of malware within organizations has become decidedly worse over the past several years. The number of platforms from which threats enter organizations on a daily basis continue to grow and they include but are not limited to, email, social media website, smartphones, flash drives and direct hacker attacks.
Down-to-the-second Oracle Recovery With Zero Downtime Backup and Instant Recovery, you can backup your online Oracle database, and recover it to any point in time. You can do it all from the Data Protector GUI without any additional scripting, and you can enter the hour, minute and even the second to which you want to recover.
True SaaS for Mobility Consumerization of IT and mobility trends are driving the need for a new approach to manage an increasingly diverse enterprise device environment. Mobility-as-a-Service (MaaS) enables IT to keep up with the rapid pace of change in mobility and evolve with the speed at which business is conducted today. The purpose of this paper is to clarify what MaaS is, how it works, and what's important when evaluating mobility solutions.
The Definitive Guide to Telework New mobile technologies and ways of thinking are starting to move the needle, enabling organizations to revisit their telework strategy and look at ways to reap the benefits it can offer. This eBook looks at the technical requirements to support teleworking, and the considerations to be aware of.
Accelerating Data Migration with WAN Optimization Migrating large amounts of data over distance can be costly and time consuming. It's also necessary for IT tasks such as remote office backup, data center moves, and cloud computing models. The good news is that WAN optimization gets the job done effectively, efficiently, and affordably. Read this technology brief to learn how.
Six Capabilities of a Development Platform that Deliver a Greater Return on Investment This white paper highlights the importance of responsiveness and rapid time to value in today’s business climate, specifically focusing on accelerating and optimizing application development. It discusses the high expectations on today’s developers, and how recent advances that complement the RADD approach ensure an accelerated ROI and proven value practically at first use.
Developing eLearning Communities to Enhance Your Online Training Program A successful training program doesn't require choosing between traditional and online learning – it's a strategic balance of both. This new white paper explores how integrating eLearning with traditional learning methods can help training organizations increase productivity, create a larger learning base and achieve organizational objectives faster.
Recruit and Build the Right Team for Your Service Desk Your people are your most valuable asset. ""To build the right team of people for your service desk, you need a comprehensive and pragmatic recruitment process."" This new Service Desk Institute white paper explores strategies for recognizing the best candidates for your service desk dream team and how to keep staff motivated and engaged.
What Innovative Professional Services Organizations are Doing in the New World of Project-Based Work The quest continues for ways to improve service delivery and billable utilization while decreasing costs. ""One of the most important revolutions in IT and Professional Services has been the shift to deliver more consulting hours remotely."" This new white paper explores the increase in remote services delivery and how IT and professional service organizations can leverage remote delivery to improve productivity and profitability.
The Seven Types of Power Problems Many of the mysteries of equipment failure, downtime, software and data corruption, are often the result of a problematic supply of power. There is also a common problem with describing power problems in a standard way. This white paper will describe the most common types of power disturbances, what can cause them, what they can do to your critical equipment, and how to safeguard your equipment, using the IEEE standards for describing power quality problems
Effectively Balancing Speed, Quality and Cost Metrics: Leveraging a Remote Support Platform to Create a Services Dashboard Customer support is arguably the most metrics-driven department in most companies. But without a consolidated view – or dashboard – of all critical metrics, there's no clear, quick view of an organization's health nor early detection of problems before customers or profit margins are impacted. ""By having the right dashboard in place, a management team can better monitor the performance of the services organization and identify areas that need attention."" –TSIA This new TSIA white paper explores 3 fundamental metrics – operational, quality and cost – that you should include in your services dashboard, outlines specific measurements to track in each area and provides industry averages for key metrics to help with benchmarking. Download the white paper to learn: * Which metrics to include in a services dashboard * Components of a strong metrics program * How to create and implement an effective dashboard * And more...
Advice from Training Experts: Essential Resources for Designing and Delivering Effective Online Training Online training enables you to reach more learners, reduce travel and even increase revenue. But to realize these benefits, you need to build your online training skill set. This new white paper explores three essential resources that will help you to optimize your training program. Read the white paper to learn: * Expert strategies for optimizing your training program * 6 must-haves for an effective online training tool * How to improve learner engagement * And more...
Making the Business Case for Virtualization This guide is designed to help business leaders make the business case for virtualization by demonstrating how it reduces costs, improves business continuity and increases IT efficiency.
You Can't Afford to Miss Mobile The rise of the mobile consumer is a rising challenge for brands around the globe. To be successful with mobile, businesses must think seriously about the context and the mindset of the mobile consumer. This whitepaper will show you how to create a mobile strategy that saves time and money while taking advantage of the new opportunities that mobile offers.
Optimizing Primary Storage with Real-Time Data Compression - Analyst Paper from Taneja Group Choosing the right data compression solution can position your enterprise to reap huge benefits, including increased storage efficiency and reduced capacity and costs across the data lifecycle. Read this paper to learn how a new class of data compression solutions is emerging that addresses the specific challenges of primary storage optimization.
How to Grow SaaS Revenue, Profits and Market Share with Use-Appropriate Software Licensing and Pricing To survive and thrive in an everything-as-a-service marketplace, SaaS vendors must be able to quickly respond to shifts in customer expectations and competitive landscapes. One-price SaaS limits revenue, market penetration and competitive strategy. Every SaaS vendor should therefore take steps now to enable use-appropriate models for software licensing, bundling and pricing.
The Next Generation Virtual Desktop Solution for Growing Businesses This IBM-sponsored paper from research company SMB Group recaps the key obstacles preventing many businesses from deploying virtual desktops. It also covers how next-generation solutions, such as the IBM Virtual Desktop for Smart Business (VDSB), can alleviate many technical and cost hurdles, and help companies benefit from the desktop virtualization promise.
Why You Need a Better Way To Manage Email Attachments This white paper discusses the important requirement to implement an attachment management solution and why such a solution is needed in the first place. It also provides a brief overview of YouSendIt, the sponsor of this white paper, and the irrelevant attachment management solutions.
VocalocityPBX: What SMBs Should Know About Deploying a Hosted PBX Phone Solution Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs) serve their customers, grow their business, and support their employees. Delivering the same enterprise-level, professional phone system capabilities large businesses use at a much lower cost, hosted PBX is helping SMBs save money while putting their customer services on par with much larger organizations. While large enterprises have begun leveraging the cost advantages and robust capabilities of enterprise IP (Internet Protocol) telephony, on-site IP PBX (Private Branch eXchange) systems can require significant initial investment and ongoing operational costs that put them out of reach for SMBs
Don’t Just Present Your Products...“Show” How They SOLVE PROBLEMS Innovative companies have adopted the idea that technology can help overcome many of their marketing and sales challenges. Learn how to: Reduce product marketing expenses and generate ROI with interactive 3D marketing technologies, Excite and engage customers with 3D product and solution demonstrations at sales meetings, trade shows, briefing centers, training, etc., Unify your marketing message across all channels (website, laptops, iPads, touch screen appliances and more).
Practical Backup and Disaster Recovery for SMBs Implementing Server Virtualization As a small or mid-sized business (SMB) moving toward virtual servers, you're contending with some real obstacles - from a lack of budget to a small IT department. In addition, you need a simple, yet effective, backup and recovery strategy for virtual servers and applications. In this Quest white paper by Technology Strategy Research, learn the challenges SMBs face when implementing virtualization - and how to overcome them. Then get best practices for a strong disaster recovery plan and much more. Read it today.
"Thinking Differently" in a Flat Market and Down Economy to Strengthen Sales Channels It’s an irony frequently noted these days: strategic imperatives don’t go away just because a company has fewer people and smaller budgets. The creative thinkers at Toshiba America Business Solutions (TABS) took charge in the face of their challenges with a simple mantra: “We just need to think differently.” This is the story about the intersection between thinking differently and acting differently—and the ease with which you can do that by engaging with Social Business Software
Protecting Against the New Wave of Malware Learn why traditional antivirus approaches don't work and why a new approach to endpoint security is required to better protect your company from malicious threats. Learn about the scope of the malware problem and strategies that can help you defend against evolving malware threats.
Enabling Efficient, High Output Teams through Web Conferencing Teams have relied on Web conferencing for almost a decade – and for more than the obvious reduction in travel. In fact, a recent Wainhouse Research study reveals that teams using Web conferencing have been realizing an impressive range of unexpected hard and soft benefits. Based on in-depth interviews with Web conferencing users, this new Wainhouse Research white paper explores the value of Web conferencing for catalyzing team interaction and collaboration. Download the white paper to learn: * Which benefits rank highest for Web conferencing users * How Web conferencing users measure and calculate benefits * Specific features to look for in a Web conferencing solution for teams * And more...
Single Item Recovery for SharePoint Speed up the time of single item recovery from days to hours or even minutes. With the Granular Recovery Extension for SharePoint, the SP administrator doesn't need to contact the backup administrator in order to recover single items directly from their console. They can do everything themselves.
Energy Efficient Cooling for Data Centers: A Close-Coupled Row Solution The trend of increasing heat densities in data centers has held consistent with advances in computing technology for many years. As power density increased, it became evident that the degree of difficulty in cooling these higher power loads was also increasing. In recent years, traditional cooling system design has proven inadequate to remove concentrated heat loads (20 kW per rack and higher). This has driven an architectural shift in data center cooling. The advent of a newer cooling architecture designed for these higher densities has brought with it increased efficiencies for the data center. This article discusses the efficiency benefits of row-based cooling compared to two other common cooling architectures.
Log Management Survey Report This whitepaper will shed light on: • Why companies collect log data—including critical categories and rankings for data that provides the most value to their organization • Why 68 percent of users say real-tem alerts and intuitive search ranks as the most useful features—and which features are the least useful • Why 59 percent of respondents want better log data—and more of it—and what types of data are the most useful. Make sure you stay on top of the trends—get insights into how leading companies are using log management today, and how your organization stacks up.
Desktops in the Cloud_ VDI Simplified IDC and Desktone discuss the dynamics of the cloud, how to eliminate the barriers to VDI, and the benefits of moving desktops to the cloud.
Best Practices to More Effectively Leverage your LinkedIn Account With more than 80 million users worldwide, LinkedIn has evolved into the largest online business networking platform. It is powerful and efficient on many levels, and is leveraged by its users in a multitude styles and capacities. Some people use it as merely another way to connect with friends online, while others take it so far as to rest a large portion of their job responsibilities upon it.
5 Essentials Companies Should Look for When Evaluating Talent Acquisition Software When businesses start to expand they are often required to change many of their recruiting and talent acquisition practices. Read our white paper to see how iCIMS' Talent Platform can help you with increasing workforce changes.
Top 10 Reasons Why Customers Deploy Microsoft Applications with VMware vSphere Essentials on EMC VNXe This guide provides an overview of the specific reasons customers choose to deploy Microsoft applications with VMware vSphere Essentials on EMC's VNXe storage solution.
How Cloud PaaS Can Improve Performance while Reducing Operational Costs As IT organizations increasingly face the challenges of managing the complexity of delivering superior application performance and reliability across a disparate range of technology and deployment environments, the Cloud has emerged as a cost-effective means to build virtual data centers. But Infrastructure platforms like Amazon Web Services don't preclude companies from needing experienced systems administrators to build and manage their applications. In order to address this gap, companies such as Acquia, have begun providing PaaS, Platform as a Service offerings, which includes not only the physical hardware, but also provides an expertly managed, application appropriate stack. Which means organizations can focus more singularly on their applications. Jeff Kaplan, who has been at the forefront of exploring the business implications of “on-demand” services, will lead a discussion with Bryan House, the VP Product Marketing at Acquia, around how Acquia's offering of a Drupal Platform as a Service is helping IT organizations meet this challenge. Using the open-source WCMS, Drupal, Acquia's Cloud platform and specific customer case studies, participants will learn what PaaS really means to an organization in terms of both delivering improved performance while reducing costs.
Consumerization for IT: How IT Benefits From and Enables Use of Emerging Technology Increased mobility and a ravenous appetite for emerging technologies are changing the workplace — and with it, how IT supports end users. ""Consumerization in the enterprise is mainstream, and IT managers of both small and large businesses need to change their relationship with end-user technology and how they support it."" This new white paper explores the game-changing impact of consumerization on IT strategy and how IT provides support in this new era.
The ROI of Marketing Automation Today’s fastest growing companies are using repeatable marketing and sales 2.0 techniques to grow revenue predictably and reliably. Download this paper and learn why companies that implement a marketing automation system to support their marketing and sales efforts are better equipped to manage lead flow and process leads more efficiently. Learn how marketing automation optimizes marketing programs and can help companies: • Create a faster and more predictable revenue cycle • Increase profitability with tactics that result in a higher conversion rates • Align the efforts of marketing and sales teams to substantially increase top-line revenue growth
Case Study – Constangy Constangy, Brooks & Smith, LLP, found an opportunity to improve the efficiency of their IT infrastructure across their whole enterprise with the adoption of a cloud computing strategy. They were able to consolidate and virtualize many different servers, and eliminate the expense and difficulty of remotely managing the hardware and software. Significant cost savings were achieved in both capital outlay for a planned server replacement and in monthly operating expenditures of their servers and network. This was achieved without any degradation of the end user experience, in fact, it improved collaboration and also enabled them to roll out additional capabilities such as IP telephony without having to upgrade the wide area network (WAN) connections to the many different sites. Additional secondary benefits like improved disaster recovery and a "greener" infrastructure were also realized upon implementation.
IBM Cognos Midsize Business Analytics Quarterly Virtual Summit Learn how to gain a deeper understanding of customer buying patterns so that you can outperform the competition. We will focus on easy, affordable solutions to help you analyze past and current customer behavior and predict future customer actions to keep your existing customers and attract new ones.
Microsoft Exchange Server: To Outsource Or Not To Outsource More and more companies wishing to take advantage of Microsoft Exchange Server 2007 are answering important questions they must take into account when deciding to implement an in-house Exchange solution. Companies are finding that hosted Exchange can not only help lower deployment costs, but also eliminate the support requirements that come with an in-house solution. Get valuable insights into the issues that must be considered when deciding between and in-house and hosted Exchange solution.
Strategies for Assessing Cloud Security When moving to a cloud computing environment, it is critical to evaluate the risks you face and have the right security controls in place. Read this white paper to learn about the security issues you need to consider and how IBM assessment services and guidelines for securing cloud implementations can help you maximize the business value of cloud investments while minimizing risk.
Ten Steps to Solving Cooling Problems Caused by High Density Server Deployment High-density servers offer a significant performance per watt benefit. However, depending on the deployment, they can present a significant cooling challenge. Vendors are now designing servers that can demand over 40 kW of cooling per rack. With most data centers designed to cool an average of no more than 2 kW per rack, innovative strategies must be used for proper cooling of high-density equipment. This paper provides ten approaches for increasing cooling efficiency, cooling capacity, and power density in existing data centers.
Getting Started with Product Data Management Want to get started with product data management but not sure where to begin? With product data scattered across systems and locations, your development teams are wasting time searching for the latest information. Without engineering process management your teams are not able to anticipate, communicate and respond quickly to product changes. You can turn things around by getting started with a product data management (PDM) system. Share data faster and respond quickly to change. Learn the basics of PDM and which capabilities are important in this whitepaper.
Leveraging Security from the Cloud Cloud computing offers many benefits to companies of all sizes, but as is the case with any IT environment, there are security concerns. However, there are many security advantages that cloud computing provides relative to on-premise security software and appliances. Read this white paper to learn about the “who, what, when, where, why and how” to consider when crafting a cloud-based security strategy.
Making Collaboration Work for the 21st Century's Distributed Workforce Today's business world is defined by distance. Information workers are more distributed than ever. So how do you keep projects moving and encourage effective collaboration across the miles? This new Forrester white paper examines three surprising findings from a recent study of working behaviors that impact how businesses communicate and collaborate with an increasingly distributed workforce. Read the white paper to learn: * Methods employed by information workers to build relationships and collaborate * Why collaboration technologies must appeal to natural ways of working * Tips to help workers stay connected in a global business environment
Powering Your Global Professional Services Workforce with Web-Based Meeting and Collaboration Tools "Today, the global marketplace isn't just for giants in the professional services industry. Organizations of all sizes are globalizing operations with a little help from web-based meeting and collaboration tools. This new Service Performance Insight white paper explores why professional service organizations (PSOs) are increasingly relying on remote service delivery and collaboration tools to expand geographic reach, attract the best talent and increase satisfaction – all while reducing costs. Download the white paper to learn: * The impact of globalization on PSOs * How remote service delivery maximizes billable hours * Why web-based collaboration tools are critical for competing in the global marketplace * And more..."
VocalocityPBX: The Case for Hosted VoIP What Micro Businesses Need to Know You’ve probably started hearing about VoIP – Voice over Internet Protocol - and are wondering if this might be right for your business. If you lack dedicated IT resources, you may be concerned about not being able to implement and support VoIP. This paper gives you a sound basis for making decisions about how your business can be more cost efficient and competitive by assessing the value of VoIP and hosted models.
Sales Support Goes Social at Vodaphone's Enterprise Business Unit A key driver of revenues for Vodafone Germany is their enterprise business unit, Vodafone Enterprise, which has a sales force of 1,000+ in eight regions that collectively generates more than one million Euros in sales annually for the company. As the company’s enterprise product portfolio grows in complexity so does its marketing and sales challenges. Vodafone Enterprise recently asked itself “How do we break out of our information silos and drive synergies across our talented teams?” Short answer: put Vodafone Enterprise on the web via the Jive Social Business platform to facilitate networking, transparency, and collaboration and, over the long run, help drive sales and revenues
Email Marketing and Marketing Automation in Complex Buying Processes We often hear, “How is Marketing Automation different from email marketing?” In this white paper, you’ll learn the difference between email marketing and marketing automation, how each support complex buying processes, and whether email marketing or marketing automation are the right tools to use. Download this white paper to learn about: • Email marketing for complex buying processes • How email in marketing automation supports complex buying processes • When to use email marketing or when to upgrade to marketing automation • Marketing automation beyond email marketing
Security Considerations for Small and Medium-Sized Enterprises (SMEs) It is never possible to guarantee that a company is totally secure or that a breach will not occur, however implementing the latest tools and providing ongoing, end-user education will minimize those risks and allow companies to focus more on growing their business rather than repairing it
Business Collaboration in the Cloud Distributed workers – just like their on-site counterparts – need to collaborate with coworkers, partners and customers to stay productive. But in today's global business climate, frequent travel is no longer a viable option. This new SandHill Group white paper explores recent study findings to better understand the powerful advantages of SaaS technologies in addressing the challenges of a global market, virtual teams and an ever-changing business climate. Read the white paper to learn: * Bottom-line business benefits of the SaaS model * How cloud computing improves productivity * Characteristics of an effective SaaS solution provider * And more... "
From Lead to Close – 4 Strategies to Win Deals Faster The surest way to win valuable customers is to offer real value. And value, simply put, is what customers and prospects want, delivered when and how they want it. This new white paper outlines 4 surefire strategies for leveraging the power of collaborative technology that will make your job easier, while serving customers and prospects more effectively. Download the white paper to learn: * 4 strategies for winning deals faster * Tips for synchronizing sales and marketing efforts * How to deliver the information your customers want, when and how they want it * And more...
Top 10 Reasons Why Customers Deploy Microsoft Applications with Hyper-V on EMC VNXe This guide provides an overview of the specific reasons customers choose to deploy Microsoft applications with Hyper-V on EMC's VNXe storage solution.
Lessons Learned - Building BassMaster.com with OpenPublish and Acquia Cloud In this webinar, Ned will walk the audience through the process Bassmaster.com went through to select Drupal, OpenPublish and Acquia Managed Cloud. He will discuss his CMS, design and hosting requirements for the site and why they ultimately choose the Drupal distribution OpenPublish developed by Phase2 Technology. Additionally, he'll discuss the process of selecting a hosting provider for the site and why they chose Acquia Managed Cloud. Ned will share the lessons his team learned along the way while building a high traffic publishing site on open source Drupal.
802.11n – The Next Generation in Wireless Technology Wireless technology continues to evolve and add value with its inherent characteristics. First came 802.11, then a & b, followed by g, and now 802.11n. It has taken more than seven years to arrive to the final ratified proposal bringing with it several enhancements. This white paper describes the new capabilities and summarizes the benefits from the improvements made by 802.11n. Continue reading to learn more.
Case Study – Gensler When San Francisco-based architecture firm Gensler moved its archived data to the public cloud and implemented Riverbed® Whitewater™ cloud storage gateways, the firm reduced it data storage needs by 50 percent. They also reduced their overall cost of storage and created a viable archival strategy for the future. Download the case study to learn more.
Improve Forecast Accuracy and Increase Sales As the economy recovers, recent surveys reveal that the greatest challenge facing top executives, including CEOs, CFOs, and VPs of Sales, is driving revenue – successfully planning, forecasting, and growing the top line. At the same time, these executives express dissatisfaction with the systems they have in place for planning and managing revenue growth, which are typically manual spreadsheets combined with automated – but still limited -- CRM applications. Don’t miss this opportunity to learn how you can drive faster, more accurate forecasts; improve sales and marketing productivity; and most importantly, increase overall revenues.
Security Strategy Roadmap for Cloud Computing Addressing the security and privacy concerns of your cloud environment requires a comprehensive security strategy. Would you benefit from a roadmap that helps you understand, establish and outline the steps you need to take to realize your cloud computing security goals? Read this data sheet to discover how IBM Professional Security Services can help you identify risk mitigation strategies for cloud computing that are in line with your security objectives and business needs.
Business Collaboration in the Cloud In today's global market, more companies are leveraging the cloud to enhance productivity, extend geographic reach and gain a competitive edge. This new SandHill Group white paper explores recent study findings to better understand the powerful advantages of SaaS technologies in addressing the training challenges of a global market, virtual teams and an ever-changing business climate. Read the white paper to learn: * Bottom-line business benefits of the SaaS model * How cloud computing improves productivity * Characteristics of an effective SaaS solution provider * And more...
Avoidable Mistakes that Compromise Cooling Performance in Data Centers and Network Rooms Avoidable mistakes that are routinely made when installing cooling systems and racks in data centers or network rooms compromise availability and increase costs. These unintentional flaws create hot-spots, decrease fault tolerance, decrease efficiency, and reduce cooling capacity. Although facilities operators are often held accountable for cooling problems, many problems are actually caused by improper deployment of IT equipment outside of their control. This paper examines these typical mistakes, explains their principles, quantifies their impacts, and describes simple remedies.
Top Priorities for Enterprises Engaging MSPs Join EMA Managing Research Director Jim Frey, Nimsoft VP of Strategy and Business Development Santhana Krishnan, and Denovo Service Delivery Director Jeff Wilson for a discussion on the results of a recent EMA survey uncovering what and why enterprises outsource IT to MSPs. They will provide hints and tips for mid to large sized enterprises based on how their peers are getting value from these relationships today. Learn: *Current and planned outsourcing of IT management functions *Current and planned outsourcing IT infrastructure, applications and services *Drivers for considering MSPs *MSP qualities most in demand *Concerns with MSP outsourcing
Best Practices to Help You Succeed in the Rapidly Changing SaaS Marketplace • SaaS Market Overview and Trends – SaaS, Cloud and Virtualization • New and Incumbent SaaS Providers – Achieving Operational Excellence • Running a World Class SaaS Organization – Best Practices, Who’s Succeeded & Who’s Failed • Lets Dispel a few Myths...
The Role of Isolation Transformers in Data Center UPS Systems Most modern UPS systems do not include the internal transformers that were present in earlier designs. This evolution has increased efficiency while decreasing the weight, size, and raw materials consumption of UPS systems. In the new transformerless UPS designs, the transformers are optional and can be placed in the best location to achieve a required purpose. In older designs, transformers were typically installed in permanent positions where they provided no benefit, reduced system efficiency, or were not optimally located. This paper considers the function of transformers in UPS systems, when and how transformers should be used, and how the absence of internal transformers in newer UPS designs frequently improves data center design and performance.
The Four Ts of Effective Email Campaigns Find out how to refine your email campaigns and achieve maximum ROI by following the simple steps of: • Tailoring • Testing • Timing • Tracking
Facebook Page Marketing 2011 Based on a transcript of the Facebook Page Marketing webinar, provided by HubSpot, this ebook highlights ways in which marketers can take advantage of recent changes rolled out on the popular social networking site. If you feel like you're lagging behind on recent changes rolled out by Facebook, this ebook can help you catch up and learn.
Data Center Projects: Establishing a Floor Plan A floor plan strongly affects the power density capability and electrical efficiency of a data center. Despite this critical role in data center design, many floor plans are established through incremental deployment without a central plan. Once a poor floor plan has been deployed, it is often difficult or impossible to recover the resulting loss of performance. This paper provides structured floor plan guidelines for defining room layouts and for establishing IT equipment layouts within existing rooms.
Innovation Driving UC Everywhere Gain exclusive visibility to Polycom's vision and strategy for delivering the full continuum of Unified Communications, driving UC Everywhere across the Cloud.
Scalability in Log Management Log management isn’t just for security threat monitoring. In a new whitepaper from ArcSight, you’ll learn how—and why—to extend log management use throughout your organization. Discover how to leverage the benefits of log management in new areas, such as IT, helpdesk, and compliance, with a scalable solution that supports multiple use cases. Read about the trends driving log management scalability, and discover the five primary dimensions—and the specific requirements that detail each of them—that will guide your scalability evaluation.
A Best Practices Webinar for Higher Education and Nonprofits View this informative webinar and learn how easy it can be to create exceptional value through FP&A in 2012. You will hear how leading educational institutions and nonprofits have been able to move beyond Excel and save time, enhance collaboration, and improve business decisions -- dramatically improving their effectiveness. And you'll also see a demo of Adaptive Planning's award-winning software.
Total Rewards as a Strategic Talent Management Tool Total rewards is an organization’s approach to both incenting and rewarding talent. The strategy can tie together the concepts of salary or wages for performing to expectations, the pay-for-performance initiative to incent and motivate, and the merit structure to reward high performers – all within the organization’s integrated talent management strategy.
Ten Steps to Optimizing Your Software Licensing Revenue Today's global technology marketplace is challenging, competitive, and dynamic. In response to these market conditions, technology vendors are re-thinking their business models and product strategies. If you're a hardware manufacturer, an attractive business transition strategy is to move into the software business by becoming more software-centric in how value is delivered and monetized. By delivering more value to your customers in the form of software, your company can increase margins, build competitive differentiation and recurring revenue streams, more precisely target multiple market segments, and dramatically increase customer satisfaction.
Cloud Computing in the Midmarket: Assessing the Options Cloud computing has been gaining increasing attention from businesses of all sizes as a way to obtain secure access to advanced technology that is not necessarily owned or hosted by the user. This IDC Executive Brief provides a basic understanding of cloud technology and helps identify the strengths and weaknesses associated with different cloud computing models.
Managing the Supply and Demand for Talent: A Human Capital Model for the 21st Century Workforce management, like workforce planning and talent management, is most effective when it leverages talent data that flows from other processes. If the right workers are to be deployed in the right places at the right time, timely talent management data is required. In order to best fill an order for talent, whether that is a shift or a project, managers need a full picture of the people within the organization to make the best business decisions. This white paper will discuss how companies can successfully manage the supply and demand for talent - and become stronger than ever.
Using Marketing Automation to Increase Your ROI on CRM Marketing Automation is a comprehensive solution that can dramatically increase the ROI of the investment in your CRM solution. Learn the following benefits: • What is Marketing Automation? Key features include email marketing, lead nurturing, lead scoring and activity tracking • Benefits of CRM Systems: Central location for all leads and contacts, tracking sales opps and the need for less licenses • Why CRM alone is not enough: CRM systems are developed for individual leads, while marketing works with segments of leads • Benefits of Marketing Automation: Marketing can run more campaigns and deliver more qualified leads to sales
Social Networking and Security Risks Each social networking tool comes with its own set of security concerns which can put your information systems and/or personal data at risk. This white paper will look at some of these risks and identify possible solutions to help protect you, your personal information and your company data.
Citrix Executive Briefing Center: A Mission-Critical Virtual Desktop Environment Enabled by EMC Unified Storage and Citrix XenDesktop This white paper describes how Citrix uses XenDesktop and EMC Unified Storage to deliver a robust, efficient, and scalable virtual desktop solution for the Citrix Executive Briefing Center.
IDC White Paper: Driving Productivity with Desktop Virtualization Zero client devices are changing the way people look at desktop virtualization for the workplace. In this whitepaper, IDC explores the challenges facing companies looking to implement the technology, discusses the market forecast and provides an overview of the benefits of Virtual Client Computing.
How PLM Propels Innovation at Mercury Marine Mercury Marine, a leading producer of marine propulsion units, focused on people, processes, and systems to implement a single repository for all product and change information and has transformed their global product development from multiple - data sources, BOMs and change process systems into a single source for products, BOMs, and change process. Learn how PLM propels innovation across the product lifecycle. Mercury Marine will discuss their: • Business Challenges • Approach to PLM Deployment • Implementation of PLM • Benefits and value realized from Teamcenter • PLM Best Practices Consulting/Business Process Development Services
Guidelines for Specification of Data Center Power Density Conventional methods for specifying data center density are ambiguous and misleading. Describing data center density using Watts / ft2 or Watts / m2 is not sufficient to determine power or cooling compatibility with high density computing loads like blade servers. Historically there is no clear standard way of specifying data centers to achieve predictable behavior with high density loads. An appropriate specification for data center density should assure compatibility with anticipated high density loads, provide unambiguous instruction for design and installation of power and cooling equipment, prevent oversizing, and maximize electrical efficiency. This paper describes the science and practical application of an improved method for the specification of power and cooling infrastructure for data centers.
Encryption Success Toolkit Featuring Gartner Gartner Research VP, Eric Ouellet, shares proven strategies to protect massive sensitive information stores. Learn how to deploy encryption without complexity in both traditional and cloud environments. Eric Ouellet evaluates increased risks and new elastic architectures that are driving a need to encrypt enterprise systems such as databases, servers, storage and cloud. Discover successful enterprise systems encryption strategies that will get you the benefits of strong data security and overcome system performance concerns. With one download, you will get expert insights and actionable information about encryption strategies.
Meeting the New Demands of Enterprise Analytics with Business Intelligence Getting more from your analytic environment is critical to successfully enabling enterprise wide business intelligence. As BI adoption grows within your company your systems will be challenged by exploding data volumes, greater demands for high-speed analytics and pressure from a growing and pervasive community of users. This expanding user base will place new demands on your existing analytic infrastructure and will cause the unprepared to collapse under the weight of growing concurrent user requirements mixed workloads and a growing necessity to support exploratory business intelligence.
Four Really Smart Ways to Win the Storage War Data processing and virtualization took enormous leaps after the economic slump, but coping with data storage has only become a bigger, more expensive issue. This eBook is designed to give you a primer on the most cutting edge concepts in data storage management – and help you choose the enterprise solution that’s right for you.
Essential Practices for Managing Application Performance in Large, Distributed Networks Performance assurance becomes job one for most IT operators once basic availability of applications and services is established. After all, the efficiency of your business, the satisfaction of your customers, and the productivity of your employees all depend on your ability to guarantee reliable responsiveness – not just within the data center but across broadly distributed organizations. But how can you be sure you have the best approach for getting the visibility, awareness, and depth of insight required for optimal control?
Cloud Integration for SMBs Hundreds of small and medium sized businesses are already using Boomi AtomSphere to automate business processes and save time and money. Watch this webinar if you have limited internal IT resources and need to integrate 2 to 4 cloud and/or on-premise applications. Topics covered include: • Boomi AtomSphere Platform overview • Boomi’s JumpStart program for painless implementation • Demonstration of a Salesforce CRM to MS Dynamics GP (Great Plains) integration on AtomSphere
IPv6 is Coming…Are You Ready? IPv6 is the next generation Internet Protocol (IP) address standard intended to supplement, and eventually replace, the IPv4 protocol most Internet services use to transact on the Internet today. IPv6 preparedness is increasingly urgent as the IANA pool for available IPv4 addresses is already exhausted, and IPv4 exhaustion at several of the Regional Internet Registries (RIRs) is anticipated throughout 2011.
The Real Story Behind Virtualization: How to Avoid the Hype and Reap the Benefits The success organizations have had with server virtualization projects have led others to identify additional initiatives with which to reap these benefits and consider moving to virtual desktops as they begin desktop and OS refresh cycles. But how do you separate promise from reality? Watch this webinar and learn how to avoid the pitfalls that can doom your virtual desktop projects, and more.
Top 5 Facebook Case Studies from 2010 Companies of all stripes have found creative ways to successfully integrate Facebook into their marketing strategies — and you can follow their examples by examining the case studies in this white paper provided by HubSpot. In MarketingSherpa’s "Top 5 Facebook Case Studies from 2010," companies from various industries share how they brought Facebook into their marketing mix.
Avoiding Costs From Oversizing Data Center and Network Room Infrastructure The physical and power infrastructure of data centers and network rooms is typically oversized by more than 100%. Statistics related to oversizing are presented. The costs associated with oversizing are quantified. The fundamental reasons why oversizing occurs are discussed. An architecture and method for avoiding oversizing is described.
Secure Your Internet Infrastructure with DNSSEC Join us for this complimentary webinar to learn how Verisign’s Managed DNS can help your organization implement DNSSEC to protect yourself from DNS vulnerabilities and mitigate the risk of customers becoming the unwitting victims of cyber crimes.
ArcSight Logger-The Universal Log Management Solution In a compelling new whitepaper from ArcSight, learn how a universal log management solution can help your organization streamline IT operations, combat cybercrime, and meet regulatory compliance requirements. This whitepaper outlines the requirements for a universal log solution that can help organizations handle all aspects of log management. Learn what to look for in a log management solution, and how to address the very different needs of security, IT operations, compliance audit, and application development teams. Download the whitepaper today.
A Best Practices Webinar for Insurance Firms This year, would you like to be able to more easily: • Decrease budgeting and forecasting times by up to 90%? • Plan, report on, and analyze complex revenue streams -- by BU, product, channel, etc. – with amortization of premiums over time? • Plan, report on, and analyze expenses by department, including allocations to product lines based on premium distributions? • Analyze what-if scenarios to understand the sensitivity of revenues to changes in key ratios, such as loss and seating ratios? Download this webinar to learn how easy it can be to create exceptional value through FP&A in 2011
A Best Practices Guide to Landing Pages You only have a few moments to capture a visitor’s interest with your landing page content and design. In this white paper you will discover how to increase conversions on your landing pages, use progressive profiling to collect customer data, create landing pages that maintain your brand identity and test your landing pages to discover what techniques are most effective
Mercury Marine Video Case Study Find out how Mercury Marine reduced change cycle time from 56 to 22 days Mercury Marine has one integrated enterprise-wide system to manage Pro/Engineer data, streamline product development, and lower the cost of engineering change.
Strategy and Design Services for a Cloud Infrastructure The rewards will be great for organizations that can create and execute the right business strategy for cloud. However, as with any technology-driven change, it is difficult to sort out the reality from the hype. This white paper discusses the service provider business models for cloud computing and evaluates services and offerings, strategies, operations and target customers.
PCI-DSS Compliance and GFI Software Products The Payment Card Industry Data Security Standard (PCI DSS) compliance is a set of specific security standards developed by the payment brands* to help promote consistent data security measures needed to protect sensitive payment-card information. The standard applies to all organizations which hold, process, or exchange cardholder information from any card branded with the logo of the payment brand companies. The intent of this document is to provide you with GFI's understanding of the PCI DSS requirements and how the GFI Software product line can assist you to meet those requirements.
Hot Aisle vs. Cold Aisle Containment Both hot-air and cold-air containment can improve the predictability and efficiency of traditional data center cooling systems. While both approaches minimize the mixing of hot and cold air, there are practical differences in implementation and operation that have significant consequences on work environment conditions, PUE, and economizer hours. The choice of hot-aisle containment over cold-aisle containment can save 40% in annual cooling system energy cost, corresponding to a 13% reduction in annualized PUE. This paper examines both methodologies and highlights the reasons why hot-aisle containment emerges as the preferred best practice.
Strategies for Migrating Block Data to EMC VNX Series Unified Storage Systems This white paper discusses strategies for migrating data to EMC VNX series storage systems. Considerations include mixing 4 Gb/s and 8 Gb/s connectivity, tools for moving data, and planning for and minimizing downtime.
How Pricing and Licensing Can Help You Monetize a SaaS Offering • Licensing and Pricing Business Challenges for SaaS Providers • Preventing Revenue Leakage and Credential Sharing Abuse of SaaS Offerings • Defining Best-Fit Pricing Metrics for SaaS Revenue Growth
Avoiding the Lead Gen Trade-Off: Strategies to Improve Web Form Conversions Without Sacrificing Lead Data Quality This eBook will share insights into how industry leaders are balancing the need to drive responses to lead gen campaigns without compromising on the lead data quality as well as: • How to increase conversions with shorter forms, without sacrificing lead data quality • Gain a better understanding of the impact sales-driven marketing has on lead conversion • Understand cookies and the role they play in B2B lead generation
5 Ways Unified Communications Manufactures New Efficiencies and Cost Savings For manufacturers, time to market pressure has never been more extreme. You can't manufacture time. You can however, buy some. Get critical insights on the ways collaborative video and voice solutions can increase operational efficiencies, reduce costs and streamline product introductions.
DDoS Solution Planning: Protecting Your Hosting Environment Join Verisign for this webinar where we will present to web hosting companies a DDoS mitigation strategy which protects both their own infrastructure and their customers in a scalable fashion. Attendees will learn how to leverage Verisign’s in-cloud DDoS mitigation service as part of their own product offerings to increase customer value, minimize incident response times, and maximize their customer's online availability.
5 Tips to Turn Your Website into a Marketing Machine This marketing white paper, brought to you by HubSpot, explores ways that the Internet has transformed business. Based on the notion that outbound marketing is "old marketing," this white paper offers for tips for leveraging the power of the Net via the "new marketing" tactic of inbound marketing. Learn how to make your website into a marketing machine — and how to reach more customers — more efficiently
New Marketing Technologies for a New Generation As technologies become more sophisticated, so do customer demands for interactive experiences. In this white paper, learn some of the key ingredients in building excitement around product marketing, including: how to include the customer in the sales process, tips on allowing the customer to engage, interact or "experience” the product, and making prospects an active part of the learning process.
Improve Web Site Performance and Reduce Downtime with VeriSign's Uptime Bundle: A Trio of Best-In-Class, Cloud-Based Services Join us for this complimentary webinar to learn how Verisign's Uptime Bundle can protect your organization's critical Internet infrastructure to keep your website and network service safe, including: DNS Availability, Network and Application Availability, and Web Infrastructure Security and Protection.
Finding a Place for Your Stuff: 5 Top Storage Solution Questions to Ask Yourself Storage always makes me think of the late, great George Carlin’s classic comedy routine about stuff. Carlin had no idea. That’s because data – the kind of stuff IT decision makers lose sleep over – is growing at a mind-boggling rate and has made finding smart, cost-effective ways to expand hardware and virtualize storage one of their top priorities. So how should you decide on the mid-range storage solution that’s right for your organization? This eBook will go through five questions to ask yourself to help you figure it out.
Seattle Children's Hospital Implements Desktop Virtualization View this webinar to learn how Seattle Children’s Hospital was able to successfully deal with compliance issues, security requirements, budget constraints and more, all while ensuring a high quality user experience with Citrix XenDesktop and Wyse Xenith.
Top 10: How to Select a Log Management Solution Learn how to select a log management solution that fits your organization’s needs, as well as your budget, in an insightful podcast from ArcSight Perspectives. Companies today are moving away from homegrown log management and toward commercial solutions that offer centralized log storage and interpretation, improved forensic analysis intelligence, and IT capabilities that in-house solutions can’t match. Uncover the details on these, and a lot more. Get the information you need to select a log management solution that fits the unique needs of your organization. Download the podcast today.
Best FP&A Practices Webinar for Financial Services Companies Are you getting as much value as you can out of your budgeting, forecasting, monthly reporting, and what-if scenarios? Are they integrated and aligned? Are they really creating strategic value? This year, would you like to be able to more easily: • Decrease budgeting and forecasting times by up to 90%? • Plan, report on, and analyze complex revenue (mortgages, credit cards, home equity, direct deposit, etc.)? • Create driver-based models using rates, balances, averages, yields, margins, etc. • Analyze what-if scenarios to see the impact of different interest rates on the balance sheet, income statement, and cash flow.
5 Steps to Double Your Web Marketing Value Learn how to use marketing automation tools to streamline your process and push leads quickly through the pipeline without increasing your spend. Marketing automation suites offer an integrated option for generating and managing leads with landing page and email marketing tools, automated scoring and grading, drip nurturing emails, micro-level analytics and anonymous visitor identification.
How to Cut the Hidden Costs out of Travel and Expense Management New research indicates that automating your travel and entertainment (T&E) expense management process can reduce costs. With 7 to 10 percent of an organization’s budget being spent on T&E expenses, now is the time to take a strategic approach to this area of spend to significantly affect your bottom line. Watch this webinar from Concur and Business Finance Magazine to discover how other organizations just like yours are: • Achieving a ROI upwards of 240 percent • Enhancing decision making and visibility into T&E spending • Increasing T&E expense policy compliance by over one third
IDC MarketScape: Worldwide Integrated Talent Management 2010 Vendor Analysis This IDC study represents a vendor assessment of the integrated talent management market through the IDC MarketScape model based on quantitative and qualitative characteristics. IDC has recognized Taleo as a market leader in Integrated Talent Management in the 2010 MarketScape report using their comprehensive and rigorous framework.
Subscription and Entitlement Management Best Practices for Your SaaS Offerings •Back-Office Challenges and Opportunities for SaaS Providers •Why Do Entitlements Matter? •Revenue Growth Strategies – Packaging Your SaaS Offerings the Way Customers Want to Buy
Mercury Marine Reduces Cost and Introduces Products Faster by Streamlining Engineering Change and Part Reuse Processes Discover how design teams use single source product data to accelerate new product introductions, reduce engineering change cycle time and improve productivity. John Bayless and Nat Workman from Mercury Marine will discuss how the company uses Siemens PLM Software’s Teamcenter to monitor change and ensure that its business divisions are working on a single source of product data. Learn: • Transform home-grown engineering change management systems into a single global engineering change system • Improve productivity by increasing part reuse • Save time and money by accelerating new product introductions
Cascade Pilot and Shark Cascade Shark and Cascade Pilot provide cost-effective, enterprise-wide solutions for line-rate network recording, monitoring, and analysis. Cascade Pilot is the only network analysis tool fully integrated with Wireshark, and able to extend application domain to distributed network analysis. In this demo, learn how to quickly and easily open and analyze multi-terabyte network recordings, visualize local and remote traffic with just a few mouse clicks, and more.
Watch this 5-minute video to learn more about the benefits of VIPRE Antivirus Business Until now antivirus has been slow and hard to manage – but there is a fast and easy solution, VIPRE Antivirus Business! VIPRE Business offers - Fast endpoint protection - Easy deployment and manageability - Reliable detection and remediation all at an affordable price!
EMC Unisphere for VNXe: Next-Generation Storage Management This white paper introduces EMC Unisphere for VNXe, a web-based management environment for creating storage resources; configuring and scheduling protection for stored data; and managing and monitoring other storage operations on VNXe platforms. This paper provides a detailed description of hos to use this new leading-edge interface to manage your VNXe storage system.
Buyer's Guide: eSignature Solutions for Sales Contracts Ever since Congress passed the ESIGN Act in 2000, which established the legality of electronically signed documents, eSignatures have helped companies speed up the sales process and improve profitability. This comprehensive buyer’s guide will help you understand eSignatures, including how they work, how you can benefit from them, and what to look for in a vendor solution.
How to Move Your Virtual Desktops to the Cloud Physical desktop infrastructures no longer make sense for the corporate world. They are expensive, insecure, maintenance-heavy, and cannot effectively support the changing business IT landscape. By moving virtual desktops to the cloud, companies can realize all the promised benefits: centralized management, improved data security and simplified deployment-without the exorbitant cost, limitations or hassles. This white paper will explore the reasons why cloud-hosted virtual desktops are a compelling solution for many businesses, and how to leverage cloud-hosted desktops for Windows 7 migrations, remote workers, and disaster recovery scenarios.
Deployment Architecture Overview Redbook This redbook provides a detailed overview of Pano deployment planning including network, site, and workload assessments, along with options provided by specific virtualization platforms.
Cooling Strategies for Ultra-High Density Racks and Blade Servers Rack power of 10 kW per rack or more can result from the deployment of high density information technology equipment such as blade servers. This creates difficult cooling challenges in a data center environment where the industry average rack power consumption is under 2 kW. Five strategies for deploying ultra-high power racks are described, covering practical solutions for both new and existing data centers.
How To Achieve a Great and Profitable Customer Experience Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts.
Ricoh Australia Customer Success Story Aside from being a leader in high-end office automation services, Ricoh Australia is a leader in corporate social responsibility and environmental management. With Polycom solutions they are able to continue to meet their green initiatives as well as increase sales and decrease operating costs.
Atari Customer Success Story Developing complex interactive games requires some serious face-to-face interaction. The only problem for Atari is that their executives are scattered around the world. Learn how Polycom video conferencing systems help Atari streamline their frequent “green light” meetings.
Powering Your Global Professional Service Workforce with Web-Based Meeting and Collaboration Tools This Service Performance Insight white paper explores why professional service organizations (PSOs) are increasingly relying on remote service delivery and collaboration tools to expand geographic reach, attract the best talent and increase satisfaction – all while reducing costs.
FrontRange ITSM Demo FrontRange is at the forefront of IT Service Management by blending Client Lifecycle Management capabilities with industry leading Service Desk software. This innovation combines IT operations and service management, uniting people, process, and operational execution for high-caliber, cost-effective IT service delivery.
Analytics and the Smarter Consumer For retailers and consumer product companies, shifting to a more consumer-centric focus can help increase customer loyalty and retention as well as revenue streams. This kind of success depends on deep insight into customer preferences and product needs, and successfully working the dynamics of supply and demand. This paper summarizes three ways organizations can win with business analytics and performance management. Cognos software is enabling these organizations to understand their business and react quickly to changing markets, stay on top of consumer demand and increase profitability.
Update Q4 2010: The Universe Of Corporate PC Backup Options What's your reaction to this scenario? Your CEO leaves his laptop, full of mission-critical (but encrypted) data, in a cab. One frantic phone call later and we learn that a far-sighted employee had backed up that data — unfortunately, it wasn't backed up to the local shared drive, as the company policy states. It was backed up to a cloud using a consumer-focused backup-as-a-service provider. Regardless of your firm's own PC backup software and policies — or lack thereof — you're out of the frying pan and into the fire. Who is this backup-as-a-service provider? Do they encrypt data at flight and at rest? What do they do with the data they store?
Top 10 Questions to Ask Before Purchasing Video Conferencing In theory, video conferencing has always offered this promise. Video communication has long pledged to greatly enhance conference call effectiveness, even reducing the need for travel when a video chat could take its place. Unfortunately, video conferencing has fallen short on this promise for a long time. Shaky quality has led to frustration. Thankfully, times have changed. High Definition is now not only accessible — it can be attained for what standard SD videoconferencing systems used to cost. This technology report explores the top 10 questions to ask before purchasing video conferencing software.
When ROI Matters Most, New Marketing Technologies Earn their Keep Marketers spend money to make money. Whether it’s through attendance at trade shows, production of marketing collateral, or the promotion of a product on the web, marketers invest in an effort to bring customers into the fold. In this white paper, learn ways that marketers have captured the attention of customers on shrinking budgets.
Four Really Smart Ways to Win the Storage War Data processing and virtualization took enormous leaps after the economic slump, but coping with data storage has only become a bigger, more expensive issue. This webinar is designed to give you a primer on the most cutting edge concepts in data storage management – and help you choose the enterprise solution that’s right for you.
7 Design Requirements for a Government Ready Log Management Solution The continued rise of cybercrime has made security a key concern for local and national governments. Discover how to ensure your organization’s log management solution is able to withstand the type of cyber attacks most common on government agencies. This podcast details the seven most important components of a “government-ready” log management solution. Only a government-ready log management solution meets the unique and rigorous requirements of government organizations. Learn how to select a solution that provides the flexibility and intelligence agencies like yours need to identify true internal and external threats.
Best FP&A Practices Webinar for Healthcare Companies Are you getting as much value as you can out of your budgeting, forecasting, monthly reporting, and what-if scenarios? Are they integrated and aligned? Are they really creating strategic value? Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A in 2011. You will hear case studies describing how leading healthcare firms have been able to move beyond Excel and save time, enhance collaboration, and improve business decisions -- ultimately resulting in higher revenues and profits. And you'll also see a demo of Adaptive Planning's award-winning software
Is Mobile the Next Travel Management Platform? In the last two years, mobile travel management has created a lot of buzz. But is there a way for your program to integrate mobility in a manner that goes beyond a hodge-podge collection of functionalities? Will mobile really develop into the next travel management platform? Travel stakeholders who watch this forward-looking webinar from Concur and Business Travel Media Group will benefit from a panel discussion among four mobile travel management experts who will talk about what is possible today, how mobile travel management is developing and where the challenges remain.
Transparent Talent Mobility – A New Standard of Endurance Making the right talent management decisions requires a specific understanding of what talent management actually is and does. The goal of a talent management program is to create a highly responsive, high-performing, sustainable organization that meets business targets. Succession management is an integral component. Research into the complex topic of succession management has revealed a theme that has set new standards for the way organizations develop and move talent. Talent mobility is a dynamic internal process for moving talent from role to role at the leadership, professional, and operational levels.
Virtualization Reduces Costs and Complexity for Mid-Sized Businesses While the value of virtualization for large businesses has been well documented, this whitepaper from IBM explains how mid-sized business can benefit from virtualization with some new technologies and improved affordability. The paper explains virtualization in the context of mid-sized businesses and shows how they can reduce costs, improve services and simplify management. With specific examples of IBM solutions – and the cost savings you can expect – along with detailed explanations of the benefits of a virtualized infrastructure, the paper will help you understand the value of virtualization and begin discussion and planning for virtualization in a mid-sized business.
Market Share Leadership of the Year Web-Based Clientless Remote Support Global 2010 "This Frost & Sullivan brief explores why the demand for web-based remote support is increasing and why Citrix® GoToAssist® garnered the latest Market Share Leadership of the Year Award. "
Best Practices and Applications of TLS/SSL White Paper: TLS (Transport Layer Security), widely known as SSL (Secure Sockets Layer), is the most well known method to secure your web site. But it can also be used for much more. Read the white paper, "Best Practices and Applications of TLS/SSL," to learn how TLS works, best practices for its use and the various applications in which it can secure business computing.
How to Avoid the 7 Sins of Storage Some storage and backup mistakes can be called “sins” because they lead to expensive IT problems – and even damage to the enterprise. Fortunately for today’s overextended IT managers, Nimble Storage has developed effective strategies for avoiding these sins. Download your complimentary copy of The 7 Deadly Sins of Storage and learn how to steer clear of the “worst practices."
On the Move: How to Provide Great Productivity Solutions for the Mobile Sales Team A mobile worker’s particular need is mobile CRM – and the goal in a sales context is to deliver all the info and tools on-the-go reps need to manage leads and opportunities. Read in this Selling Power magazine how SAP’s mobile CRM tools help companies to increase sales significantly.
Building Quality Talent Pipelines With Automated Screening There are benefits to creating critical talent pipelines. However, the process of creating these pipelines delivers its own reward. But before you can walk you must crawl. Check out this best practice paper to learn what is needed for a successful start and how these steps can lead to an effective talent strategy.
Mastering the Globalization Spectrum: A Guide to Localizing Your Digital Marketing Reach in a Global Economy In today’s global economy, enterprises of all sizes can – and should – expand their reach by localizing their web content. You’ll dramatically improve your ROI and expand your customer base with translated copywriting, branding, and products appropriate to your target audiences. This white paper will explain the challenges of globalized selling and the proper processes for coping with them.
6 Secrets of Solid Social Business Any big changes in IT can cause significant disruptions in even the most flexible organizations. For Social Business Software deployments, the transition must be managed with particular care. It entails something of a mental shift in how a business functions and how business processes come together.
Key Points When Considering a Videoconferencing Platform/Manufacturer There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, part of what we do is to evaluate various products and systems regularly for mid-to-large enterprise clients, from 500 to over 30,000 employees.
Tools of Engagement: Presenting and Training in a World of Social Media Watch this on-demand webinar with social media expert Tom Bunzel and discover how you can employ the new Internet tools to strengthen your e-learning and presentation initiatives.
Defense in Depth: How Application Whitelisting Can Increase Your Desktop Security There was a time when many computer professionals relied solely on one technology to protect their computers and networks. But today, most well-developed organizations use a collection of several technologies, methodologies, and products, each protecting against a particular threat. The concept of a layered protection strategy—or “defense in depth”—is fairly well known. But many IT professionals overlook what can be one of the strongest layers of defense available – application whitelisting.
Data Quality: A Survival Guide to Marketing Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve your customer data for marketing effectiveness.
Protect Your Data with Quest OnDemand Recovery for Active Directory Small- to medium-size businesses can realize significant benefits by using Quest OnDemand, Quest's cloud-based IT management solutions. Quest OnDemand solutions securely provide Windows management solutions on a pay-as-you-go basis without requiring traditional on-premises deployment or maintenance - simply download a small agent to your existing infrastructure and you're ready to go. This technical brief explains the benefits and security of the Quest OnDemand solutions and then details how to install and use one of them: OnDemand Recovery for Active Directory.
IBM Storwize V7000 Business Case: TCO of Competitive Storage Solutions Organizations needing robust, scalable storage solutions typically have had to deploy expensive enterprise solutions or a hybrid mix of solutions from multiple vendors. The ability to cost-effectively package these storage management services into an easy-to-use offering translates to significant savings in hard costs, support and reductions in environmental requirements. This vendor evaluation compares the projected costs of upgrading an organization's current storage infrastructure to support predicted growth over the next five years and discusses the value and key benefits of utilizing a comprehensive storage solution.
Inside the Low-Effort Service Organization In this live Webinar sponsored by IntelliResponse, Matthew Dixon, Managing Director of the Service Practice at Corporate Executive Board, examines the true links between customer service and loyalty, based on a recent Customer Contact Council study of more than 75,000 customers who had interacted over the phone with contact-center representatives or through self-service channels such as the web, voice prompts, chat, and e-mail. In this Webinar you will learn: • How important customer service really is to loyalty • If companies can increase loyalty without raising their customer service costs
Differentiate or Die: Marketing’s Challenge to Create a Competitive Advantage Rising above the clatter of “me-too” marketing has become increasingly burdensome, as it is no longer obvious as to what the critical differences are found between medical, telecom or industrial product competitors. In this white paper, learn why the marketer’s primary mission is to clarify that differentiation and how to find successful marketing tools and techniques to do just that.
How To Use Twitter For Business: A Beginner’s Guide If you aren't using Twitter to maximize business, you're behind the curve. Get up to speed with this easy-to-consume beginner's guide on using Twitter for business provided by HubSpot. You'll get inside information about leveraging the popular microblogging site.
Targus Customer Success Story As a global mobile accessory manufacturer,Targus delivers products that are comfortable, convenient, and can be used anywhere. With Polycom collaborative video solutions, Targus is able to apply this same approach to their operations while collaborating with teams throughout the world.
Reducing the Hidden Costs Associated with Upgrades of Data Center Power Capacity Scaling the power capacity of legacy UPS systems leads to hidden costs that may outweigh the very benefit that scalability intends to provide. A scalable UPS system provides a significant benefit to the Total Cost of Ownership (TCO) of data center and network room physical infrastructure. This paper describes the drawbacks of scaling legacy UPS systems and how scalable rack-based systems address these drawbacks. The cost factors of both methods are described, quantified and compared.
Demonstrating the ROI for SIEM: Tales from the Trenches In an insightful whitepaper from ArcSight, discover how organizations realized measurable ROI from SIEM and Log Management technology within weeks of deployment. This whitepaper highlights real-world examples of how a variety of companies have realized significant cost savings by implementing SIEM technology. You’ll understand how SIEM increases situational awareness, reduces organizational risk, and broadens security visibility, and why SIEM might be a sound investment for your organization.
Best Practices for Optimizing FP&A for 2011 Join us for an informative webinar and learn how easy it can be to create exceptional value through FP&A in 2011. You will hear how companies of all sizes have been able to move beyond Excel and save time, enhance companywide collaboration, and improve business decisions -- ultimately resulting in higher revenues and profits. And you'll also see a demo of Adaptive Planning's award-winning software.
Data Storage in the Cloud - Can you Afford Not To? Storing data in the cloud overcomes what is becoming a serious challenge for IT departments: how to manage the vast, and ever-growing, amount of data that must be protected. This paper makes the business case for cloud storage, outlining where capital and operational costs can be eliminated or avoided by using the cloud for backup and archive storage.
Is Your Data Center Ready for Cloud Computing? As you evaluate your datacenter and the future of your IT infrastructure, you may be looking at cloud computing as an option for your IT. Listen to this IBM podcast to: • Learn how to evaluate your workloads to determine how you can bestuse cloud computing • Discover how cloud as a delivery method can improve security and lower operational costs • See how the economy of scale, flexibility and self-service capabilities of cloud computing can help drive costs out of your datacenter. IBM experts explain how IBM solutions offer the configuration flexibility, density and advanced virtualization needed to support cloud computing.
Forrester Consulting – A Standard Branch Office IT Platform to Optimize and Consolidate Want a standard IT platform that delivers network optimization and virtualization to the branch office? Look no further. In this report, Forrester investigates the reasons why you should consider WAN optimization solutions as the best way to gain better IT performance, cost savings, and greater flexibility for your business. And it’s also a smart network improvement investment over the long-term. Get the facts about WAN optimization in this study.
Five Steps to Successful IT Consolidation Has your Enterprise made the strategic decision to consolidate remote site IT infrastructure into central data centers? Then you have probably discovered that consolidation projects are fraught with technical, organization, and implementation challenges that require a well thought-out strategy. Download this paper by Riverbed and discover a clear 5-step approach to making sure every consolidation project is successful.
Security on a Budget: How to Develop a Cost-Effective Security Program How do you determine the most cost-effective way to maintain your network security controls 24/7? Is it better to manage in-house or outsource some tasks to an MSSP? Do you have a complete view of all the "hidden" costs that are often not recognized until late in the process? This webcast provides an insider's recommendation on how to get the most from your information security budget. Lance Wolrab shares his "lessons learned" about cost management as a CSO for a large healthcare organization and as a senior security engineer at Dell SecureWorks.
DDOS Solution Planning: Selecting a DDOS Mitigation Provider Denial of Service attacks are on the rise, and many organizations that rely on the flow of data over the Internet are currently evaluating their processes, procedures and countermeasures in the face of this evolving threat. Please join Verisign for this webinar, where we will discuss a strategic approach to protecting your critical applications and services, as well as how to evaluate different types of solutions providers that combat Denial of Service attacks. Discussion will include: DDoS Threat Overview, Best Practices, Insourced vs. Outsourced, Solutions Providers, and Defense-in-Depth.
How to Pass an IT Audit This guide covers the steps and procedures to passing an IT GRC audit — as told by an enterprise end-user who deployed QualysGuard Policy Compliance. The tool allowed the audit team to be more productive by focusing time on analyzing the data and preparing for audits — instead of administrating the tool.
10 Things Your Next Firewall Must Do Users continue to adopt new applications and technologies, and the threats carried by them. In some organizations, obstructing the adoption of new technologies can be a career-limiting move. Even when it isn’t, applications are how employees get their jobs done, or maintain productivity in the face of competing personal and professional priorities. Because of this, safe enablement is increasingly the correct policy stance. But to safely enable these applications and technologies, and the business that rides atop them, network security teams need to put in place the appropriate policies governing use, but also controls capable of enforcing them.
Seeing Through the Fog: Managing Application Performance in the Cloud As business applications move from desktops into data centers and public clouds, your view into the performance of important applications becomes less and less clear. Download this analyst whitepaper to learn how Riverbed® Cascade® provides the visibility needed to plan for migration into a cloud environment, and to manage performance once your applications are at home in the cloud.
Meet Your Product Marketing Challenges Head On In this FREE eBook, learn how PRODUCT marketing departments are creating engaging tools to look 'under the hood' and gain far more knowledge and understanding of the capabilities and benefits of MEDICAL, TELECOM and INDUSTRIAL products. Whether it's a MRI machine, a server or large machinery, INTERACTIVE 3D MARKETING SOLUTIONS are creating powerful customer experiences proven to INCREASE SALES and excite customers.
Fast-Track your Application Transformation with Application Lifecycle Management Software-as-a-Service The environment in which applications are being modernized is growing more complex: globally distributed teams, evolving methodologies and cutting edge delivery mechanisms promise to deliver cost reduction, accelerate innovation and optimize quality— but bring with them huge risk. • How your company can better synchronize changing requirements, accelerated lifecycles, and distributed stakeholders throughout the application lifecycle • The benefits companies derive from deploying Application Lifecycle Management (ALM) in the Cloud, and more specifically, as Software-as-a-Service (SaaS) • How to simplify ALM deployment OR modernize your existing ALM solution with SaaS
How Support Behaviors are Changing for Mobile and Social Media Environments This new SupportIndustry.com white paper explores the transformative impact of mobile and social media environments on support and service.
Maximize Social Brand Management The social web is forcing marketing executives out of their comfort zone. The company with the best story still wins the market. But the story and the people behind it have to be authentic. Success in social requires a holistic, integrated solution. Download this white paper and learn how you can use community to protect and improve your brand, why Facebook alone isn’t enough, and how a branded community turns customers into brand advocates.
Comparing the TCO of Physical PCs, VDI, and Cloud Desktops as a Service IT managers are burdened by the tremendous amount of time, complexity and cost inherent in managing physical PCs. Virtual desktop infrastructure (VDI) seems like a promising alternative to physical desktops but in reality it is too costly and complex for most companies to implement. By moving virtual desktops to the cloud, companies can realize all the promised benefits of virtual desktops— without the exorbitant capital costs and management issues. The goal of this white paper is to evaluate and compare the TCO of several different desktop solutions: Physical PCs, VDI, and Cloud-hosted desktops.
Pano Logic Remote Deployment Redbook This redbook covers planning for remote deployments and assessing what centralized, network, and remote on-premise infrastructure will be needed.
The Power of a Personalized Customer Experience: How Netshoes Re-platformed to Best in Class Join Netshoes and Ecommerce experts, as they walk through a case study of business success through delivery of a more personalized customer experience. You’ll get the whole story; from investment business case to execution for a complete understanding of what it takes to build a best-in-class personalized experience and where to start to improve your site. Join us to learn: • The business case for an investment in personalization technology • Specific examples where personalization can drive incremental revenue • The resources and technical requirements for deploying a best in class personalized customer experience.
Tips For Securing Mobile Devices: From Smartphones to Tablet PCs Mobile devices are quickly becoming more powerful and feature-rich blurring the line between phones, tablets and computers. With so many new devices popping up and the demands that users are putting on IT to use the device of their choice, securing devices from malware and data loss across all platforms (iOS, Android, Windows) has created a new security challenge.
6 Areas Every IT Department Should Automate In a new white paper learn how a single, enterprise-wide, automation solution will help you efficiently manage the complex IT landscapes seen in today’s organizations. You will learn how automating six key areas of your enterprise will help you: • Reduce your operating costs • Speed deployment time • Increase your ability to respond • Meet or exceed your SLAs and objectives
Building the Efficient Virtual Infrastructure Join Enterprise Efficiency and Dell for an in-depth discussion of how enterprises can build open, capable and affordable virtual infrastructures that produce the IT efficiency they demand. In this 60-minute discussion, you'll learn: • Why IT teams struggle to meet business demands—and the inevitable toll that struggle takes on innovation • How to challenge the cost of running IT (and how to reduce the key cost driver) • Why choice and flexibility are critical to efficient data center strategies • The key role of automation in deploying virtual machines and cutting hours of setup time • How that automation works in the real world • Insights into the products available to help automate your virtual infrastruture Register today to reserve your place in this revealing session.
The Inside Scoop to Executing a Successful Virtual Event This webcast provides an insider’s look at executing a successful virtual event. We’ll share our recipe for creating and managing VUE2010, the world’s largest virtual user conference. VUE2010 was the first virtual conference specifically for industry professionals who use or are considering virtual events as a way to communicate with customers, partners, prospects and employees.
Security and Trust: The Backbone of Doing Business Over the Internet White Paper: Gaining the trust of online customers is vital for the success of any company that requires sensitive data to be transmitted over the Web. Most consumers are concerned that their sensitive information will be intercepted in-transit, or perhaps the destination web site is manned by imposters with malicious intent. Read this white paper and learn how to best implement a security strategy that keeps consumers' information secure and instills the confidence they need to proceed with transactions.
4 Steps to Align Data Quality with MDM & Data Governance Everyone knows they need to improve their data quality; the challenge is knowing where to begin. John Radcliffe, of lead analyst firm Gartner, addresses the top four client questions he receives about aligning Data Quality with MDM and Data Governance.
Next-Generation Firewall for Dummies eBook This book provides an in-depth overview of next-generation firewalls. It examines the evolution of network security, the rise of Enterprise 2.0 applications and their associated threats, the shortcomings of traditional firewalls, and the advanced capabilities found in next-generation firewalls.
Considerations for Integrating Intelligence into Security Operations This whitepaper outlines four critical elements of cyber security intelligence that organizations must meet to ensure that the integration of the intelligence will help improve the safety and profitability of enterprises. Additionally, this paper includes four case studies showcasing the risks of unfiltered and unsubstantiated intelligence and specific questions to ask when determining the best approach for an overall risk-mitigation strategy.
Reaping the Benefits of Next Generation Dashboards Traditional BI solutions face many obstacles and limitations. However, the need for timely and succinct business intelligence (BI) continues to grow. As a result, BI has continued to evolve - creating a next generation of BI. This white paper explores how organizations are demanding more integrated and flexible business intelligence solutions that facilitate more timely and informed decisions, as well as how next generation of dashboards solve these challenges.
FrontRange IT Service Catalog Flash Walkthrough FrontRange is at the forefront of IT Service Management by blending Client Lifecycle Management capabilities with industry leading Service Desk software. This innovation combines IT operations and service management, uniting people, process, and operational execution for high-caliber, cost-effective IT service delivery.
Why Ease of Use and Quality of User Experience Are the Most Critical Criteria for Successful Videoconferencing Deployments So you are about to consider videoconferencing for your organization. Management has discussed the opportunity to engage with one another more frequently and they don’t have an extensive travel budget. Video is now IP-enabled and can work over IP-networks as well as the traditional ISDN dial-up method. Videoconferencing for all organizations is here.
Unlock Hidden Profits Using Effective Pricing Strategies Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.
UniFirst Customer Success Story Although UniFirst is dispersed across North America, their video conferencing network allows them to not only reduces costs and travel time, but also nurture the small company culture the company was built on.
Network-Critical Physical Infrastructure: Optimizing Business Value To stay competitive in today’s rapidly changing business world, companies must update the way they view the value of their investment in data center physical infrastructure (DCPI). No longer are simply availability and upfront cost sufficient to make adequate business decisions. Agility, or business flexibility, and low total cost of ownership have become equally important to companies that will succeed in a changing global marketplace.
FP&A Best Practices Webinar for Software Companies View this informative webinar and learn how easy it can be to move beyond spreadsheets and deliver FP&A best practices that create exceptional value. This event will feature real-world case studies from software companies that have fundamentally transformed their planning and reporting.
From Unified Talent Management to Talent Intelligence Do social networks know more about your employees than your HR technology systems. Without a unified approach to talent management, actionable intelligence on your most valuable asset - your workforce - is not available for managers to gain insights they need for superior business outcomes. Check out this best practice paper to gain visibility into your largest asset.
The iPass Mobile Workforce Report: Understanding Enterprise Mobility Trends and Mobile Usage After a year of surveying enterprise workers, we continue to shed light on mobility trends. This quarter’s survey found that smartphones — and now tablets — are playing an increasingly important role in the lives of mobile workers, yet the majority of mobile workers see themselves moving to one über mobile device in the next fi ve years. We also found that mobile workers view carrier networks as slow and are increasingly using Wi- Fi to meet their connectivity needs.
The Benefits of Third Party Content Monitoring Read this white paper to learn how third-party content can impact your Web site performance and why targeted monitoring of third-party content is vital to IT, Web operations managers, and business stakeholders to ensure optimal Web site performance and a good user experience.
Case Study – Boston College In recent years Boston College has experienced rapid growth in data center network complexity. This complexity was driven by the need to provide a high level of fault tolerance to new, multi-tiered applications that had large bandwidth requirements. Read the case study to learn how the university deployed Riverbed Cascade™ to improve application performance management and increase network uptime.
7 Steps to Controlling Social Applications in the Enterprise Here are 7 ways you can increase your chances of controlling and properly channeling the use of social media in your organization.
Creating New Value for Manufacturers Through FP&A With 2011 budgeting behind us, it’s the ideal time to “upgrade” your FP&A processes. This year, would you like to be able to: • Get a real-time view of KPI performance, including product margins, inventory turns, COGS, average prices, and more? • Plan units, and automatically drive both revenues and costs (raw materials cost, direct/indirect labor costs, etc.)? • Model integrated P&L, balance sheet, and cash flow statements, with effects of inventory, capital spending, etc.? • Streamline processes and improve business decisions -- driving increased revenues and decreased expenses? Join us for an informative webinar.
Extending the Benefits of Desktop Virtualization to Mobile Laptop Users You’re deploying more laptops than ever before and demand within most companies is growing. And while laptops provide the ultimate freedom for users, they create more headaches for IT departments—greater cost and complexity and a whole new set of risks for corporate data loss. Now with Citrix XenClient, you can lock down your corporate environment while still offering users the flexibility to also use their own personal desktop environment--without any performance compromises. Stay on top of the latest desktop virtualization technology. To learn more, download the white paper “Extending the Benefits of Desktop Virtualization to Mobile Laptop Users”.
Meeting Room Manager Rhodes College optimizes classroom scheduling with Meeting Room Manager
Spam 2011: Protection Against Evolving Threats The very best anti-spam solutions today deliver 95% effectiveness. Unfortunately, that’s not good enough. A border-line attack that gets through a 5% gap in defenses could cost your organization millions of dollars in terms of business lost, exposure to privacy threats, and brand loyalty. Read to learn the ongoing evolution of spam threats and the technology needed to close that remaining 5% gap in defenses. To defeat spam, enterprises need a holistic approach rather than an uncoordinated collection of features and filters. By systematically tying features together through real-time machine learning and analysis, enterprises can increase the effectiveness of their spam defenses to nearly 100%.
Data Center Transformation: Using Automation to Unlock Virtualization’s Real Value Join us for an in-depth discussion of how companies on the leading edge are using automation to complete their data center transformation. Attend and Learn: • How to optimize your data center & tap into pooled resources on the fly • How automation reduces the operational complexity of managing virtual environments • The role internal clouds play in a data center automation strategy • Why rip-and-replace is not a necessary part of an automation strategy • How to build the business case for automating your data center. And don’t miss the companion presentation, Data Center Transformation: Standardize the Infrastructure , now available on demand.
Vulnerability Management for Dummies As a business owner, or someone responsible for network security within your organization, you need to understand how to prevent attacks and eliminate network weaknesses that leave your business exposed and at risk. This paper covers how small and medium-sized organizations can manage their IT risks and maintain regulatory compliance with minimal staff and budget.
A Breakthrough Approach to Storage and Backup Storing, accessing, and protecting your data shouldn’t be so complicated and expensive. So Nimble Storage developed breakthrough architecture that combines flash memory with high-capacity disk to converge storage, backup, and DR for the first time. The bottom line: high-performance iSCSI storage, instant backups and restores, and full-featured DR — all in an easy-to-manage solution for 60% less than you’re paying now. This white paper reviews the Nimble Storage solution, describing the functionality, features, and benefits of what CRN test labs calls “highly recommended” and “the Holy Grail of high-performance storage.”
Strategies for Protecting Virtual Environments: Balancing Security with Performance The move to virtual servers has allowed organizations to reduce TCO while increasing IT and business efficiency, flexibility and reliability. Many are looking to extend these benefits to their endpoints with virtual desktops. With the increased adoption of virtualization, organizations now face a new set of security challenges. Join Jonathan Tait at Sophos, for a live Webcast to learn about the security challenges for both server and desktop virtualization and strategies for balancing protection with performance.
Tackling Critical IT Challenges with Desktop Virtualization If you’re responsible for desktop management, don’t miss this on-demand webinar featuring Seattle Children’s Hospital Chief Technical Architect sharing how they are realizing impressive benefits with a desktop virtualization solution from Wyse and Citrix. Then dive deeper to discover how this desktop virtualization solution is transforming traditional desktops to achieve unprecedented levels of simplicity, performance and security while allowing organizations to: * Reduce operational cost and complexity * Enable virtual work styles * Support green initiatives
DDOS Mitigation: Best Practices for a Rapidly Changing Threat Landscape Distributed denial of service (DDoS) attacks are larger, stealthier, more targeted, and more sophisticated than ever. Given the extraordinary and rapid changes in the DDoS terrain, traditional DDoS mitigation tactics such as bandwidth over-provisioning, firewalls, and intrusion prevention system (IPS) devices are no longer sufficient to protect an organization's networks, applications, and services. Verisign has identified a set of best practices that enables organizations to keep pace with DDoS attacks while minimizing impact on business operations. This paper describes these practices.
Adding Visibility to WAN Optimization Too often network professionals find themselves stuck in reaction mode, which can prevent them for strategically planning for positive, long-term benefits. Read this report to learn some best practices for understanding and improving the visibility and performance of mission-critical, networked applications.
Case Study - AireSpring Leading Local and Long Distance SIP Trunking provider, AireSpring (www.airespring.com), offers managed IP Communications services to small and medium-sized businesses in 48 states of the US via its own privately owned and managed core-to-premises network. Of AireSpring’s more than 10,000 business customers, many operate high-volume Call Centers or multi-location enterprises.
Verisign Managed DNS: Using Hybrid Routing to Optimize DNS Resolution Performance and Reliability DNS Query Routing – via Unicast, Anycast, or a combination of both – is an important variable in performance and availability of every service on the Internet. In many cases, a hybrid solution combining both Unicast and Anycast can provide the best balance between transaction latency (performance) and transaction success (availability) This whitepaper describes how Verisign Managed DNS combines Anycast and Unicast Technology to provide a flexible hybrid approach that helps optimize performance and reliability for Name Server queries and responses.
Competing Telecom Equipment: How Manufacturers' Marketing Can Drive Revenue Numerous telecom companies are NOT shipping equipment to events or sales meetings. Rather, they’re weaving together virtual product demos, interactive flow diagrams, video, collateral and presentations onto interactive marketing platforms (iPads, laptops, touch-screens, websites) to crisply convey their complex messages and convert their marketing communication into SALES. A must read for all marketers!
Protecting Users From Firesheep and other Sidejacking Attacks with SSL White Paper: The recent release of the Firesheep Wi-Fi attack tool has increased awareness among both users and attackers of the inherent insecurity of unprotected HTTP connections. Firesheep allows an attacker connected to the local network to monitor the web sessions of other users on that network. As experts proclaimed in reaction to Firesheep, the best solution to the problem is to use TLS/SSL for all connections to web sites, including the home page. Download Protecting Users From Firesheep and other Sidejacking Attacks with SSL to learn how to avoid these attacks.
The Web Personalization Workbook: 14 Real-World Principles for Delivering Engaged Web Experiences The early Web was a one-size-fits-all experience. No targeting, no segmentation, no personalization. Then ecommerce sites discovered the power of recommending specific products based on visitors personal site experiences. And conversions went up. Today, content-driven websites that most businesses present to the world want to harness this conversion power, too. In these 14 guiding principles, you’ll learn how.
Anti-Virus and the Layered-Defense Approach: What You Need to Know for True Full End-Point Protection Deploying anti-virus software sounds like a no brainer. Everyone must have it, lest their networks fall to bad guys, quickly. Except it turns out that it’s not quite a “no brainer.” An informed IT professional needs to ensure that the Anti-virus solution they choose strategically matches the goals of their company IT department. In this paper, we set out to describe the role of anti-virus software – but specifically how it fits into a bigger layered defense security architecture. We will examine several elements of a comprehensive strategy to protect your network, and focus on defending the end-point—user workstations, such as PCs and laptops.
Achieving Seamless Support This new ServiceXRG white paper explores the inherent challenges of self-service, the advantages of seamless support in addressing these challenges and the 5 steps to achieving a seamless support model.
Enterprise IT Architecture for the Social Era Over the last decade, enterprise IT stagnated while consumer IT experienced a fundamental shift and explosive innovation—largely driven by the rise of social media. This new form of Internet communication and tools has forever changed the way people consume, manage, and use information in their personal lives. While it’s easy to assume that personal and work communications are different, the power of this new social paradigm is driving change in our business lives as well. Learn about the new social IT architecture, its business benefits, and why it will be easier to manage than previous IT infrastructure transformations.
High Efficiency in Manufacturing Operations Learn what is driving manufacturers to focus on creating more efficient manufacturing operations and which manufacturers are most successful in achieving these efficiency gains. This Aberdeen paper also highlights specific and actionable recommendations to achieve more efficient manufacturing operations.(Aberdeen, 2009)
Secure and Efficient Log Management with Quest OnDemand Small- to medium-size businesses can realize significant benefits by using Quest OnDemand, Quest's cloud-based IT management solutions. Quest OnDemand solutions securely provide Windows management services on a pay-as-you-go basis without requiring traditional on-premises deployment or maintenance - simply download a small agent to your existing infrastructure and you're ready to go. This technical brief explains the benefits and security of the Quest OnDemand solutions, and then details how to install, configure and use OnDemand Log Management.
Total Economic Impact Of Concur Travel And Expense Management In a business climate that demands companies do more with fewer resources, solutions that actually reduce costs have never been more important. The travel & expense management process is an area where businesses are seeing a significant cost savings. By leveraging the power of automated travel and expense management, companies are achieving rapid ROI and business process efficiencies.
Expense Management for a New Decade” with Aberdeen Group Learn how best-in-class organizations are effectively managing T&E while significantly reducing costs and improving control.
ROI Videoconferencing Tips Return On Investment for any platform choice – what does it mean to you and your organization? The Wikipedia definition is “the rate of money gained (or lost) on an investment relative to the amount of money invested”, or simply put an investment’s payback period. In the IT space, any product or technology that has a payback of less than 24 months is something to seriously consider.
How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs Business executives are challenging their IT staffs to convert data centers from cost centers into producers of business value. Data centers can make a significant impact to the bottom line by enabling the business to respond more quickly to market demands. This paper demonstrates, through a series of examples, how data center infrastructure management software tools can simplify operational processes, cut costs, and speed up information delivery.
Data Replication for Real-time (big) Data Warehousing – A White Paper by Bloor Research The growing demand for real-time analytics and operational reporting against ever-increasing volumes of (“big”) data has created new demands that can be addressed by real-time data replication. To be successful you must: • Keep data in the warehouse up to date and rapidly accessible. • Avoid impacting performance of the production systems from which the data is drawn. • Prevent compromising the transactional integrity of the data used for decision-making. In this White Paper, Bloor Research director Philip Howard discusses how Data Replication can help you deliver active, real-time data warehousing for real-time analytics and reporting.
Open Mobility: How Openness Drives Innovation and Creates Enterprise Value In today’s business environment, workforce mobility has become a strategic capability that is essential for maximizing productivity, efficiency, customer responsiveness and business agility.This paper describes how organizations can leverage an open management approach in their mobility solutions to leverage existing investments, optimize existing service contracts, provide wider choice for users and greater value for the business.
What You Need to Know About the Costs of Mobility Corporate spending on enterprise mobility is growing exponentially with no apparent ceiling. With the growth of the mobile workforce, combined with fragmentation of the market, the steepest rise in the cost curve is still approaching and most companies are completely unprepared to manage the impact. In this white paper learn about large, near-term cost reduction opportunities as well as other ways to improve operational efficiency and enhance business value.
Orchestrate IT to Deliver Applications Faster and at Lower Cost Many IT organizations have struggled to improve their application development process, and years of consolidating systems or building a central repository haven’t helped. This whitepaper focuses on a new and better way to streamline application development – “process orchestration.” You will get a better understanding of why your IT organizations should focus on orchestrating your end-to-end application development process – from initial request through development and into deployment. You will also see how “process orchestration” can help IT quickly deliver applications and reduce costs without having to rip and replace critical systems.
The Yin and Yang of Memory Overcommitment in Virtualization: The VMware vSphere 4.0 Edition In this whitepaper, we will use controlled tests to demonstrate how VMware ESX manages memory while under memory pressure, and see how ESX strikes a balance between VM performance and memory reclamation. We will also show potential problems that could impede performance when memory requirements greatly exceed available physical memory.
Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust White Paper: Learn how online businesses can instill trust and confidence in their web sites, protect valuable brands, and safeguard customers’ sensitive information. It is critical to choose e-commerce security solutions that continually evolve and extend to address a range of ever-changing needs. SSL-based security platforms with solid track records of meeting new challenges are the best way to defend, and future proof, e-commerce environments against a growing and dynamic Internet threat environment.
Application Performance Management Key strategies for making perfomance data actionable.
7 Deadly Sins of Online Training (and How to Avoid Them) Join Roger Courville, Webinar expert and author of The Virtual Presenter's Handbook, for a Webinar on how to plan, design and present like an online training pro.
2010 Service and Support Metrics Survey This new SupportIndustry.com white paper explores the top 6 industry trends based on results from the 2010 Service and Support Metrics Survey.
A Complete View of the Enterprise: Linking Operational and Financial Planning Read this white paper from CFO Research Services, which examines why and how chief financial offers are looking to create "highly integrated" organizations by moving from standalone spreadsheets to integrated planning, budgeting, and forecasting systems. (CFO Research Services, 2008)
Why 2011 Is The Year of Videoconferencing As industry consultants and analysts, we are beginning to see a dramatic shift towards videoconferencing and its use. Most of our enterprise clients are beginning to show significant interest and even demand for it. As an industry expert in VoIP and UC technologies, I am personally declaring “2011 as the Year of Videoconferencing”. Yes videoconferencing is here and it’s going mainstream – BIG time
How CFOs Can Optimize Performance and Create New Strategic Value With the 2011 budgeting cycle behind us, it’s the perfect time to re-evaluate whether you’re getting as much as you can out of your budgeting, forecasting, monthly reporting, and what-if analysis. Are your processes integrated, aligned, and collaborative? Do they help your company drive revenue and outperform your competition? • Were monthly variance analyses efficient -- and high value? • Could you quickly create and evaluate what-if scenarios? • Were business managers actively engaged in all processes -- budgeting, forecasting, reporting, and analysis? • Did FP&A make a significant contribution to company strategy and value creation?
Five Tips for Effective Backup and Recovery in Virtual Environments Your virtual environment houses critical data, so you need an effective backup and recovery solution. Learn to increase the effectiveness of backup and recovery in your virtual environment, and how to make it simple, fast, affordable and scalable. Don’t gamble with your company’s vital data. Read this white paper today.
Leveraging Radware’s ADC-VX to Reduce Data Center TCO By enabling seamless Application Delivery Controller (ADC) virtualization and consolidation, Radware’s ADC-VX minimizes the number of physical ADC units required in a data center and reduces organization costs. It also minimizes physical to virtual (P2V) migration risks by deploying Magic Quadrant leading ADC technology. Download this paper to learn how the industry’s first ADC hypervisor provides the benefits of virtualization but guarantees the same predictable performance that is delivered by a dedicated physical appliance.
Becoming a Mobile Enterprise Enterprise information is on the move. Today, there is one mobile phone per two people on the earth. In many countries, there are more mobile devices than PCs. And more and more workers are using smartphones and other devices to stay connected - and productive - in and out of the office. This article will discuss how SAP is working to enable mobility for its customers and provide an overview of several of SAP's key mobility tools and applications.
Using Hybrid Routing to Optimize DNS Resolution Performance and Reliability To create a satisfactory end user experience, enterprises must ensure that Domain Name System (DNS) Resolution is fast and reliable. DNS Query Routing – via Unicast, Anycast, or a combination of both – is an important variable in performance and availability of every service on the Internet. In many cases, a hybrid solution combining both Unicast and Anycast can provide the best balance between transaction latency (performance) and transaction success (availability). Join Verisign for this webinar to learn how your organization can use hybrid routing to optimize DNS resolution performance and reliability.
Customers Connect with Industrial Machinery Like Never Before Industrial equipment has always come with the stigma of being cumbersome and difficult to demonstrate, specifically at offsite meetings. Whether it's printing equipment or oil field machinery, learn how INDUSTRIAL MARKETERES are using INTERACTIVE 3D MARKETING solutions to create engaging SALES tools to look 'under the hood' and gain far more knowledge and understanding of INDUSTRIAL PRODUCTS.
Data Center Transformation: Standardize and Simplify the Infrastructure Transforming the data center to meet changing business demands will touch every aspect of the business: people, processes, and technology. To ensure the best outcome, companies must start out with a clear road map for navigating three essential changes: Standardization, simplification, and automation. Join Enterprise Efficiency and Dell for a lively, interactive discussion of standardization and simplification as the basis of data center transformation.
Malware Security Report: Protecting Your Business, Customers, and the Bottom Line White Paper: Malware code is not easily detectable and may infect consumers’ computers when they simply browse your web site. Protect your business and customers by understanding the threat from malware and how it can impact your online business. This paper highlights how attackers distribute malware, what the profit motivations are for modern criminals, and how cybercriminals have developed attack techniques that allow malware to infect thousands of web sites at once.
ESG - Riverbed Whitewater: Optimizing Data Protection to the Cloud Riverbed Whitewater leverages WAN optimization technology to provide a complete data protection service to the cloud. The appliance-based solution is designed to integrate seamlessly with exiting backup technologies and cloud storage provider APIs to provide rapid retrieval of data, and replicate data to the cloud to provide an off-site storage location for disaster recovery. This ESG Lab report documents hands-on testing of the Riverbed Whitewater appliance with an emphasis on ease of use, cost effective recoverability, data assurance and performance and scalability.
Ten Steps to an Enterprise Mobility Strategy Enterprise employees are increasingly on the move, relying on the ability to work from anywhere, at any time. But to make connections, they use various technologies, creating security risks and financial exposure for the company and a management nightmare for IT. To regain control of the situation, companies need a strategic approach to mobility that unifies connection types, providers, and device platforms.
Release Management as Part of an Orchestrated ALM System: Closing the Gap between Dev and Ops Businesses struggle to keep up with the massive amount of change to software applications. Most organizations have invested in automating deployment processes, but few have automated the final critical step of ALM, release management; creating a dangerous gap in ALM between Dev and Ops.  This gap leads to lost revenue, wasted staff time, and damaged reputations.  Strategically automating the release management process secures the path to production, reduces costs and risks, improves business availability, and simplifies software audits.
Top Ten Signs That You Need Meeting Room Management If you're feeling the pain of meeting room errors and logistical complication, it might be time for you to consider a meeting room management solution. If more than three of these signs can be applied to your organziation, you know it's time to take the next step.
What Every Enterprise Should Know about Cloud Computing and eDiscovery How can your organization take advantage of cloud computing while minimizing the risk of complicating electronic discovery? Read "What Every Enterprise Should Know About Cloud Computing" and eDiscovery to get practical advice on how to evaluate cloud service providers and how to define SLAs that meet the business, legal and IT goals of your organization.
Case Study – Depository Trust and Clearing Corporation The Depository Trust & Clearing Corporation (DTCC) needed greater insight into how disparate network systems were working together, and needed to be alerted to information vital to effective management of business service delivery. The Corporation deployed Riverbed Cascade™ with sensors at several strategic locations to achieve end-to-end application visibility. Read the case study to learn more.
Recruit and Build the Right Team for Your Service Desk This new Service Desk Institute white paper explores strategies for recognizing the best candidates for your service desk dream team and how to keep staff motivated and engaged.
The Business Impact of the Customer Experience This Forrester white paper explores the relationship between revenue and a company's Customer Experience Index (CxPi) score, and it provides interactive models that illustrate how revenue increases with a higher CxPi score. "
The 18 Social Business Imperatives Opportunities like Social Business don’t come along often. It is now possible to make a quantum leap in business outcomes. Fast. The jump in results happens across three areas of engagement: the way you engage your employees, customers, and the Social Web.
HD Video Communications Special Report - Myths versus Facts: Setting the Record Straight There's no doubt videoconferencing has come a long way in the past few years. Technology that began as a fixture of sci-fi movies and at the highest end office buildings is now enjoyed regularly around the world, as a business support tool and even for personal use. It is official — whether we are talking business or letting our kids say hello to their grandparents, we all see real value in "being in the room" with those we are conversing with.
Comparison of Cisco and ShoreTel Unified Communication Solutions Compared with Cisco products, ShoreTel UC can offer numerous advantages, including streamlined deployment and management, easier scalability, and a significantly lower total cost of ownership (TCO).
Comparison of Avaya and ShoreTel Unified Communication Solutions Unlike ShoreTel’s all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive time and resources to manage. By contrast, the ShoreTel Unified Communications system was designed from the ground up expressly for IP to provide a single, all-in-one solution that integrates a full range of communications capabilities. The white paper walks you through direct apples-to-apples comparisons of different aspects of each solution.
Investigating UC Vendors This 27-page detailed publication delivers the information needed to evaluate Unified Communications vendors. Gartner evaluates UC using a framework of six broad communications functions:, including: voice & telephony, conferencing, messaging, presence & IM, clients, and communications applications. This must-read publication features independent research from Gartner, providing a wealth of information around best in breed Unified Communication systems. Unified Communications vendor ratings, along with their strengths and cautions, are provided.
Nemertes Research PilotHouse Awards: IP Telephony Today’s IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations needs – but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership (TCO). This white paper tells you how to understand the benefits of UC in your organization, identify the preferred modes and means of communications, and then use that criterion as a guide to seek out the best UC solution. Most organizations find that UC enhances user productivity or business processes – or both.
SIP Trunks and UC security The appeal of Session Initiation Protocol (SIP) trunks as a means of connecting Unified Communication Systems to the outside world is growing in popularity. SIP trunks offer significant benefits over legacy PRI trunks, including: •lower operating costs •more flexibility in ordering service and capacities •advanced features, such as virtual phone numbers in different geographies Since SIP trunks use IP-based protocols that require a system to be opened up to a wide area network (WAN) that should be assumed insecure, organizations must educate themselves about the salient security aspects pertaining to SIP trunks and how to ensure the appropria...
The Security Threat Report: A look at the latest malware and attack vectors Malware like Zeus, Stuxnet, Fake AV and Koobface made headlines in 2010, and cybercriminals continue to focus on using the web to deliver malware. Although their tactics are constantly changing and evolving, their motivation remains the same: stealing your data and money.
Best Practice Tips on Building a Unified Communications Business Case Today’s IT investments require bottom-line, quantifiable truths. Unified communications (UC) is no exception. Moving to UC means not only determining which solution best fits your organizations needs – but means creating a solid business case that demonstrates a strong return on investment (ROI) and a low total cost of ownership (TCO). This white paper tells you how to understand the benefits of UC in your organization, identify the preferred modes and means of communications, and then use that criterion as a guide to seek out the best UC solution. Most organizations find that UC enhances user productivity or business processes – or both.
Creating Order from Chaos in Data Centers and Server Rooms Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. Whether the data center mess is created over years of mismanagement or whether the cable-choked data center is inherited, solutions for both quick fixes and longer term evolutionary changes exist. This paper outlines several innovative approaches for dealing with the symptoms of chaos and for eliminating the root causes of disorder.
Proof Positive - Extended Validation SSL Increases Online Sales and Transactions White Paper: With the threat of identity theft and other types of fraud rampant on the internet, many consumers are reluctant to release their details, even if that means abandoning a sale. Read this white paper and learn how the proper IT security policies can actually drive more sales. It also discusses how Extended Validation (EV) works, why phishing is such a problem, and how to get better results using EV SSL.
Virtualization: The Foundation for Your Cloud In this webcast, you'll learn how to unleash efficiency benefits and set the foundation for a shared IT infrastructure with NetApp virtualization solutions.
Measuring The Business Value of IT In this free white paper from SAP, Forrester evaluates four methods you can use to measure the business value of IT. Learn how you can account for more than simple financial metrics like ROI, IRR, or NPV. See how you can capture valuable, intangible benefits like revenue potential, strategic fit, and improved customer satisfaction. Business management software from SAP helps support operational excellence, profitable growth despite tighter margins and better customer relationships.
Trend Micro’s End-to-End Vulnerability Management: A New Approach to Layered Security With the growth and increased complexity of applications and content delivery technologies, it has become evident that traditional approaches to vulnerability remediation are insufficient to address the increasingly aggressive threat landscape. No longer can organizations wait until a patch is available to close a high-risk exposure already targeted by a zero-day attack. Organizations need more responsive strategies in order to deal with a fast-changing threat landscape and limit the risks exposed by high-impact vulnerabilities at every level of IT—from networks and systems to applications, and from the data center to the endpoint.
EMC Unified Storage: Simplicity and Efficiency, Looking Beyond the 20% Guarantee This ESG Lab report documents hands-on testing of EMC Unified Storage with a focus on major usability and efficiency upgrades, Unisphere integrated management, Enhanced VMware integration, FAST Cache, FAST Automated Storage Tiering, and Primary Data Compression.
The Impact of New Communication Tools for Financial Services Firms Discover how financial services firms can leverage new communications technologies to gain a competitive advantage, reduce costs and improve customer service, all while remaining compliant and mitigating risk. Examine best practices for the use of unified communications, social networking, telephony alternatives, and more.
Understanding and Controlling 3G Costs The costs of enterprise mobility are increasing with companies spending over $120/month for each mobile employee. Many individuals believe these costs will rise due to increased use of 3G data networks. During this webcast we discuss 3G usage, ways to prevent roaming charges, and how visibility and control over the connections can help curb costs.
DDOS Defense in Depth - How to Augment Your Business Continuity Practices in the Face of the Growing Threat Distributed denial of service (DDoS) attacks have become a mainstay of hackers' arsenals. Their profile continues to evolve considerably, making them a significant threat to business continuity. DDoS attacks are larger, stealthier, more targeted, and more sophisticated than ever. Given the extraordinary and rapid changes in this attack vector, traditional DDoS mitigation tactics such as bandwidth over-provisioning, firewalls, and intrusion prevention system (IPS) devices are no longer sufficient to protect an organization's online presence. In this webinar, Verisign will present a defense in depth strategy for keeping pace with today’s DDoS attacks while minimizing impact on business operations.
Case Study – International Herald Tribune International Herald Tribune (IHT) needed to ensure that all of its journalists, regardless of their location, have network access 24x7 to meet their demanding editorial schedule. Read the case study to learn how IHT deployed Riverbed Cascade™ to gain insight into their WAN traffic and a true end-to-end view of the application delivery path from servers to desktops.
Harnessing the Conversation Economy Business strategies for meeting customers on their own turf.
Best Practices in Creating a Strategic Finance Function Many CFOs and the finance organizations they lead have started to take on new strategic roles within the enterprise. Their goal is to enforce stricter control processes to ensure legal and regulatory compliance, offer strategic insights into the internal and external business environment, and connect the business strategy with daily operations through performance tracking. To assess the trends in the finance function and identify best practices, APQC, an internationally recognized nonprofit organization that provides best practice research, metrics, measures, has evaluated the performance of more than 130 finance organizations. This SAP Insight shares the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research.
60 Minutes with Security Visionary Nir Zuk Join Nir Zuk, network security visionary and founder and CTO of Palo Alto Networks, for a live interactive online interview with security analyst Mark Bouchard, CISSP. Nir Zuk has been delivering innovation to the information security industry for the last 20+ years. He was one of the developers of stateful inspection firewall technology, worked on the world's first intrusion prevention and detection appliance and is now pioneering next-generation firewalls. Watch Nir speak about the state of the information security industry and then pose your toughest questions to him.
Making Cloud an Integral Part of Your Enterprise Storage and Data Protection Strategy The explosive growth of enterprise data is posing new storage and data management challenges for enterprises. The advent of advanced storage and networking technologies makes it possible for IT organizations to take advantage of cloud-based IT services without sacrificing data integrity, security or application performance. This white paper details how organizations can leverage cloud-based storage offerings as part of their data protection plans. The paper also takes a closer look at the solutions offered by Riverbed that allow organizations to integrate cloud-based storage within solutions that address a growing set of data protection demands
Case Study – Jefferies & Company In the midst of a complex data center migration, Jeffries & Company needed to understand the dependencies in its existing IT architecture. To get a clear picture of its network data flow, Jefferies selected Riverbed Cascade™. With easy-to-understand, advanced reporting features, Cascade enabled the company to identify vital network interdependences quickly and effectively.
Data Loss Prevention: Keep Sensitive Data-In-Motion Safe Sensitive information enters and exits company networks every day, and getting caught losing that confidential information is expensive, disruptive, and damaging to carefully nurtured corporate images. Whether your data loss is accidental or malicious, you need to gain insight into the magnitude of your data loss problem, identify security gaps, and develop a proactive approach to stop data loss before it happens.
FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications Despite stringent regulatory requirements, many firms rely on unified communications, Web 2.0 and social networks to communicate, promote their business and gain competitive advantage. This white paper explores the reward of these new technologies use, while offering advice on mitigating risks.
Transforming the Hiring and Recruiting Processes in HR Are you bogged down in paperwork? Is your recruiting process slowed down by your signing process? Download this short white paper to learn how electronic signatures can improve your HR processes and automate the approval and signing of all documentation including policies, procedures, contracts, and forms. The white paper includes case studies from Citrix and Liveops so you learn from the successes these companies have experienced in hiring employees and recruiting contractors using EchoSign’s electronic signatures.
Endpoint Security Solutions: VDI Performance Analysis Report Enterprises have achieved significant savings in hardware and operating cost by optimizing resource utilization. Having experienced the cost and efficiency benefits of virtualization in the datacenter, many enterprises are eager to extend those same advantages into other areas of their business. This has fueled a new wave of virtualization—at the desktop. Enterprises are looking to virtualize desktops to lower costs, speed provisioning, and streamline support and management, often on a much bigger scale than at the datacenter.
Closing the Customer Feedback Loop: Improving Customer Loyalty with Action Management While most organizations do listen to their customers, few do so consistently and even fewer have processes in place to analyze and take action on that insight. When key relationships are on the line, will you be ready to take action?
An Improved Architecture for High-Efficiency; High-Density Data Centers Data center power and cooling infrastructure worldwide wastes more than 60, 000, 000 megawatt-hours per year of electricity that does no useful work powering IT equipment. This represents an enormous financial burden on industry, and is a significant public policy environmental issue. This paper describes the principles of a new, commercially available data center architecture that can be implemented today to dramatically improve the electrical efficiency of data centers.
Radware Embraces Virtualization with VADI and ADC-VX As IT environments change and evolve, so too must the tools, technologies, and practices used to manage those environments. ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) analysts believe that the best management approaches for the newly virtualized infrastructures that are part and parcel of today’s IT shops must directly evolve and adapt to continue to deliver the same relevance and purpose for which they were designed in the pre-virtual world. The VADI strategy allows Radware to fully embrace sever virtualization as the unstoppable force that it is, without giving up anything for those cases where virtualization will not be used.
The iPass Mobile Workforce Report - 2010 Review and 2011 Predictions The iPass Mobile Workforce report reveals the top five mobile workforce trends in 2010 and uncovers predictions for 2011. The report also discusses the rise of the "mobilocracy," what implications a growing mobile workforce has on the enterprise , and how companies can adapt to meet the needs of their mobile workers
The Business Value of Social Business For your employees, social business tools are a no-brainer. Easier ways to collaborate with each other, customers, and partners; simpler ways to share information; faster resolution of service issues; and robust customer conversation monitoring across all forms of social media (from Twitter to Facebook to blogs) all make the lives of line employees in sales, strategy, support and marketing easier.
Outbound Email & Data Loss Prevention in Today's Enterprise, 2010 How concerned are companies about the content of email leaving their organizations? And how do companies manage the legal and financial risks associated with outbound email? To find out, Proofpoint and Osterman Research conducted an online survey of technology decision makers. This report summarizes the findings of Proofpoint's seventh-annual email security and data loss prevention study, including surprising statistics about how large companies manage the risks associated with outbound email, blog postings, media sharing sites, social media, mobile devices and other electronic communications streams.
5 Biggest Blunders with Enterprise Social Software and How to Avoid Them Private social networking allows co-workers to connect and share in ways that can dramatically improve organizational effectiveness. But social solutions incorporate technologies that are new inside many organizations – microblogging, activity feeds, wikis and blogs. How can you best implement social software to ensure dramatic results? Learn how you can focus on areas most critical to success with social software, and avoid the five biggest and most common blunders others have made when implementing social software for their organizations.
Chalk Talk - Cascade Deepen your expertise of Riverbed Cascade, Application and Visibility Solutions for getting visibiltiy into network optimization and analysis, application performance management, IT consolidation, and security. Watch as Yoav Eilat, Director of Product Marketing for Cascade, shows you how Cascade can help you truly deliver IT performance for your network.
Using Enterprise Feedback Management to Increase Customer Loyalty Gathering feedback from customers is an important part of showing your commitment to these relationships. But how do you make that feedback actionable and tie it to real business results? Watch this 10-minute, Guided Tour of MarketTools CustomerSat, and we’ll show you how you can easily capture customer feedback on a regular basis. Take action on the results to drive improved customer retention and loyalty.
Taneja - Riverbed and EMC Deliver Capacity-Optimized Cloud Storage for Backup, Recovery, Archiving and DR Many innovative enterprises are turning to cloud storage to meet their data protection demands. Cloud storage promises an elastic “pay-as-you-go” storage pool for backups and archives, which not only reduces expensive up-front backup disk and tape costs, but eliminates the need to maintain them off-site. This paper by Taneja Group explores the factors that are driving the move to cloud storage and then introduces a solution from Riverbed and EMC that enables organizations to perform cloud backup and replication at LAN-like performance that is as reliable and secure as local disk or tape at a lower cost.
The Benefits of Continuous Data Protection (CDP) for IBM i5/OS and AIX Environments A rewind button for applications, files and transactions? That's what continuous data protection (CDP) technology provides to managers of IBM AIX and i5/OS operating environments. CDP rapidly recovers accidentally deleted or otherwise corrupted data and provides many other valuable benefits. Read this informative eight-page paper to learn more about this breakthrough data protection technology.
Why Monitor Your Private Cloud Infrastructure? If you are considering a private cloud infrastructure, such as Vblock, you are probably aware that it arrives with all of the complexity of a data center concentrated into a single physical and virtual environment. The highly concentrated nature of the computer power in a private cloud - with thousands of virtual machines running simultaneously - results in more dependencies between physical and virtual environments. All components must operate in harmony for the solution to be effective.
Data Center Projects: Systems Planning System planning is the Achilles’ heel of a data center physical infrastructure project. Planning mistakes can magnify and propagate through later deployment phases, resulting in delays, cost overruns, wasted time, and ultimately a compromised system. Much of the trouble can be eliminated by viewing system planning as a data flow model, with an orderly sequence of tasks that progressively transform and refine information from initial concept to final design.
Five Key Requirements for Managing a Mobile Workforce As more technologies, devices, and applications enter the market, enterprise mobility managers are inundated support requests from mobile workers. During this webcast with FarPoint Group's Craig Mathias, we discuss five items that must be addressed to support today’s mobile workers, including: setting goals, having a mobility life-cycle plan, updating your policy regularly, and selecting management solutions that scale.
Fine-Tune Your IT Performance Riverbed IT performance solutions allow you to align IT with the business objectives, accelerate applications and manage performance across the entire corporate network - at the data center, in the cloud, at branch offices, and for mobile workers. Businesses run faster and more efficiently, saving time and cutting the cost of infrastructure.
Managing Risk in Perilous Times: Practical Steps to Accelerate Recovery The Economist Intelligence Unit examines the lessons learned from the current financial crisis, and proposes ten practical lessons that could help to address perceived weaknesses in risk identification, assessment and management.
Virtual Event ROI Checklist: How to Drive Revenue (not just Leads) from Your Virtual Conference A virtual conference is most likely to drive revenue when it’s part of an integrated marketing plan. This means planning, execution, follow-up and reporting must dovetail with the rest of your marketing calendar, or you risk spending time and money on the event with little or nothing to show for it. In this session, demand-generation agency Bulldog Solutions--which has managed virtual conference participation for clients including Motorola and Intel as well as its own marketing efforts--will provide a checklist to ensure your virtual conference initiative is an ROI machine.
Real World Strategies & Tactics for Training in the Virtual World By using virtual events, companies routinely lower their cost from over $2000 to less than $100 per attendee. Attendee polls have shown that the quality of training was either maintained or increased by going to virtual events. In this session, you will learn how to build out strategies and tactics for virtual training. - How to gain Executive sponsorship - Assess organizational readiness for virtual event training - Key metrics to determine effectiveness & ROI
Social Media Strategies for Highly Successful Virtual Events There are thousands of online events at every given moment simply because it is the most preferred way to communicate with a large number of people, potentially around the world. Social media can make a significant contribution to event success all the way to more than doubling your audience. The Social Media Academy was one of the first organizations conducting global online live events with thousands of attendees, completely organized the social media way. Axel Schultze will share with you some strategies to leverage social media in the key aspects of event management from planning to attendee attraction and post event follow up management.
Creating Customers for Life One Virtual Event at a Time In today's complex business environment, the need for organizations to communicate effectively, consistently and frequently with its customers has never been greater. In this webcast, Paul Marc Oliu, Director of Sales Analytics and Proposals, will share how Fiserv improved customer loyalty through virtual events and environments. With its virtual events, Fiserv can more effectively reach, engage and interact with its customers, without the obstacles imposed by different time zones and geographies.
Virtual Events 101 - Virtual Events for Beginners Virtual events—virtual shows and webcasts—are increasingly being embraced by organizations of all sizes. The reason is simple: both financially and effectively, virtual events work. This session will provide the tools and advice you need to make virtual events work for you.   In this session we’ll describe how to run a successful virtual event, focusing on marketing events that are lead gen successes. We’ll cover:   - What is a Virtual Event? - How do Virtual Events Differ from Physical Events? - What are Virtual Events Used For? - Developing Your Own Virtual Event Strategy Serving as a pragmatic, how-to guide to virtual events, the session will demonstrate how virtual events deliver real results.
Making the Case for Virtual Events The emergence of new channels has provided marketers with new, cost-effective vehicles to fill the pipeline and connect with their audience in a meaningful way. One such new channel is virtual events, which satisfy customer expectations for more active involvement, richer purchasing experiences, and provide a convenient way for both parties to maintain contact. In this webcast, Sourabh Kothari, Cisco’s Senior Manager for Global Virtual Events, explains the value of virtual events and outlines Cisco’s methodology for evaluating the ROI your company can expect from a virtual event program.
Breaking Down the Silos Between Virtual and Physical Events to Get More Pay Back from Both Hybrid events - combination of live event and online component - are increasingly being embraced in organizaitons. Reasons why breaking the wall between physical and virtual events are happening: - Attendance at physical trade shows and events is down in recent years - Globalization means your audiences are far-flung and harder to reach - Budgets are smaller so you need to make your marketing dollars go farther In this session you will take away the top (10) strategies to break down the silos and implement an effective hybrid strategy
Partner Enablement through Virtual Events The Oracle North America Alliances & Channels marketing team has developed a high touch, low cost strategy to enable their partners on the company's latest product and sales strategy through virtual events and briefing centers. - Challenge is about maintaining a high level of engagement with partners - Virtual events and the virtual briefing center as excellent solutions to reach the breadth of partners in our ecosystem, yet provide a high touch, low cost model to deliver our partner, product, and executive sales strategies in a timely manner. - Oracle Partner Expo Online events, we had an average of 600+ attendees, plus an additional 300+ attendees who attended replays of the event - all at a fraction of the cost of a physical event. The virtual briefing center, available to partners 24/7, is also a solution to provide partners with a comprehensive library rich with content on a particular product area.
Virtual Events and Social Media:  The Best of Both Worlds Businesses of all sizes, everywhere, are looking at ways to increase attendance while reducing the cost for their events, conferences and trade shows. Some are considering the use of virtual events, but aren't sure of the results to be achieved. Blending social media and traditional marketing tactics with a virtual event, and using IBM as a case study example, Sandy Carter, VP Software Group Business Partners and Midmarket for IBM Corporation, will share the approach, activities and methods that IBM used, resulting in the largest, most successful Virtual Event seen at IBM.
Maximum Business Agility with Radware’s Soft ADC Solution Radware’s Alteon Virtual Appliance (VA™) is a fully-functional ADC solution packaged as a virtual appliance running on server virtualization infrastructure. It provides identical functionality to Alteon physical ADC devices including local and global server load balancing, Layer 7 capabilities and application acceleration.
Your Roadmap to the Cloud The decisions you make today will either help you create a flexible, future-ready infrastructure that supports IT as a service and improves IT responsiveness to the business or lock you into an inflexible and outdated architecture for years to come.
What are your Obligations to Retain Email and Other Electronic Content? IT decision makers need to understand that retaining electronic content is necessary to satisfy litigation and regulatory compliance requirements, not to mention the demand for valuable business knowledge being mined by an organization’s employees. Download the webinar, What Are Your Obligations to Retain Email and Other Electronic Content?, to learn what drives organizations to retain email and other electronic content. We'll discuss the content retention challenges faced by those organizations in the midst of stringent litigation and regulatory compliance demands, and offer advice for organizations that seek to address those challenges.
Top 10 Online Brand Protection Strategies for 2011 One thing you can count on in 2011: online scammers will continue to hijack well-known brands for their own profit. From stealing web traffic and selling counterfeit goods to hijacking business-critical domains, brandjackers are sure to up the ante in 2011. Now is the time to get started—and get proactive—on developing a solid online brand protection strategy that will safeguard your marketing investments, revenues, and most importantly, customer trust.
5 Critical Requirements for Enterprise Social Software Collaboration connects people and surfaces new information. It is the way most work gets done today. But collaboration is slow and ineffective when implemented via email attachments. Topics get fragmented across emails, files and documents, and are stored in different applications and drives. Employees spend up to 1 day a week looking for information, costing as much as 25% of your staff costs. With the right social software, people connect and share, productivity improves, and decision time is reduced. Learn how to find a social software solution that achieves real business results.
Risk Reduction Methodology to Building Branded Social Communities Think dabbling in social media marketing will help advance your marketing objectives? Maybe...but maybe not. Consider instead developing your own online branded community. This white paper will review a proven four-stage process to deploy over a three- to six-month timeframe to get you there.
Why are Email Archiving and eDiscovery More Important than Ever? Until now, enterprises and financial services firms have treated email archiving and eDiscovery as special technologies pertinent only to a few departments or organizations. Under the Dodd-Frank Wall Street Reform and Consumer Protection Act, firms have a compelling reason to archive communications across the organization and to be certain that they can search their archives in a timely fashion for a regulatory investigation. This whitepaper discusses why financial organizations need to archive email and other communications and why they need to be prepared for rapid electronic discovery in the event of a regulatory investigation.
Effectively Balancing Speed, Quality and Cost Metrics This TSIA white paper explores 3 fundamental metrics – operational, quality and cost – that you should include in your services dashboard, outlines specific measurements to track in each area and provides industry averages for key metrics to help with benchmarking.
Reducing the Costs and Risks of Branch Office Data Protection What Does Downtime and Lost Data Cost Your Organization? Well-prepared businesses know that deploying the right resources, processes and technology to protect key information and minimize downtime at their main headquarters is important. But having adequate resources and technology in place for protecting invaluable data in branch offices is just as important, though often overlooked. Download this paper today to learn about new solutions that use real-time data replication software to automatically backup branch office data to a central server to provide a simpler, more reliable and cost-effective way to protect your branch offices.
Take Back Control: Increase Security, Empower Employees, Protect the Business The staggering number of new applications – especially web 2.0 apps – has IT scrambling to keep up with increased security risks, productivity issues, and bandwidth usage. That some of these applications are necessary at times, depending on a user's job description, makes it all the harder to manage. Read this white paper to find out how WatchGuard Application Control lets you take back control of your network by keeping more than 1,500 applications in check, including IM, P2P, Facebook, Skype, YouTube, and many more.
Electronic Signatures: A Strategic Way to Shrink the Sales Cycle In 2010 Aberdeen Research surveyed 472 organizations to learn about their ability to shorten the sales cycle and improve operational efficiency. The study identified best practices for lead to win usage, using a variety of technologies. The data gathered from this survey revealed that organizations that have implemented electronic signatures are demonstrating significant benefits in a variety of areas including shortened sales cycles and improved customer renewal rates. Download this white paper from EchoSign to learn how electronic signatures can ‘super charge’ your sales performance.
Electrical Efficiency Measurement for Data Centers Data center electrical efficiency is rarely planned or managed. The unfortunate result is that most data centers waste substantial amounts of electricity. Today it is both possible and prudent to plan, measure, and improve data center efficiency. In addition to reducing electrical consumption, efficiency improvements can gain users higher IT power densities and the ability to install more IT equipment in a given installation. This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs. continuous monitoring.
Driving Wireless Efficiency - The Real Cost of Wireless Mobility Management Mobility costs are among the largest expenditures within an enterprise today. And, enterprise mobility managers are consistently challenged to control costs while enabling their end users. During this webcast with AOTMP analyst, Scott Lawrence, we’ll discuss the real costs of wireless mobility management and offer insight into how you can benefit from additional visibility into your organization's mobility spending.
The Road to BI Success There is growing evidence that more pervasive BI and analytics have a direct impact on competitiveness. Better decision making is more important when resources become restricted during a recession, so BI and analytics projects will still appeal to management. However, justifying large capital outlays for software will be challenging unless short-term benefits can be directly correlated with the investment. As more incremental projects are undertaken, it will be important to execute these projects within the long-term strategic plan of organization wide decision management. Read an active Q&A session with Dan Vesset, IDC Program Vice President of Business Analytics on building a successful enterprise BI strategy.
The New Mobile Order Tap directly into the findings of an exclusive survey by IDG Research and Sybase with this new white paper that define the current state of mobility. More importantly it underscores specific ways IT can and should behave to proactively deal with the fast-developing world of enterprise mobility. Download it now to learn more about how the “Consumerization of IT” presents a wealth of business opportunities for IT management.
The State of Resilience 2010 Resilience has been described as the ability of a business to maintain a continuous flow of operations under virtually any condition. Yet, it's no news that unplanned interruptions in business attributable to human error and technological failure are widespread: Downtime and disruptions in primary business processes are estimated to cost companies millions of dollars a year in lost revenue.
Total Economic Impact Of Concur Travel And Expense Management Study In a business climate that demands companies do more with fewer resources, solutions that actually reduce costs have never been more important. The travel & expense management process is an area where businesses are seeing a significant cost savings. By leveraging the power of automated travel and expense management, companies are achieving rapid ROI and business process efficiencies.
Maximum Business Agility and IT Efficiency With Radware's vDirect Plug-in Radware’s vDirect™ is the industry’s first ADC management orchestration plug-in, designed specifically for virtual data centers. It provides all the building blocks and management interfaces required for an orchestration system to provision, decommission, configure and monitor Radware’s VADI vADCs and computing resources within a virtual data center.
Accelerating Cloud Performance with WAN Optimization Today’s smart CIOs are assessing their workloads against business needs and analyzing where each should run—locally or in the public cloud. Read on to learn about the benefits of cloud computing, and why its success or failure is often dependent on WAN optimization.
The Emergence of Adaptive Network Security Network threats, and effective security solutions to cope with them, are evolving rapidly. In addition, new business imperatives, including the need for more internal and external collaboration, as well as expanded regulatory requirements, are forcing networks to be more accessible, placing even greater demands on network security and on IT operations.
The Engaged Web: A Guide to Web Marketing in a 2.0 World In this simple guide, get to know about the Three Rules of Web-Based Customer Engagement, what you should expect when beginning to get engaged with customers and prospects via the Web, and what an Engaged Web roadmap looks like. Understand the common profile of today's website, strategic considerations for Web-based two-way customer engagement, and what that multi-front actual engagement should look like when executed properly.
What Are Your Obligations to Retain Email and Other Electronic Content? IT decision makers need to understand that retaining email and other electronic content is necessary to satisfy litigation and regulatory compliance requirements, not to mention the growing demand for valuable business knowledge constantly being mined by an organization’s employees. This paper discusses what drives organizations to retain email and other electronic content. It explores the content retention challenges faced by those organizations in the midst of stringent litigation and regulatory compliance demands. And it offers practical advice for organizations that seek to address those challenges.
The Business Impact of the Customer Experience This Forrester Research white paper explores the relationship between revenue and a company's Customer Experience Index (CxPi) score, and it provides interactive models that illustrate how revenue increases with a higher CxPi score.
Allocating Data Center Energy Costs and Carbon to IT Users Are complicated software and instrumentation needed to measure and allocate energy costs and carbon to IT users? Or can we get by with simple, low cost methods for energy cost and carbon allocation? How precise do we need to be? This paper provides an overview of energy cost and carbon allocation strategies and their precision. We show that it is both easy and inexpensive for any data center, large or small, new or old, to get started allocating costs and carbon, but the expense and complexity escalate and ROI declines when excessive precision is specified.
Estimating a Data Center’s Electrical Carbon Footprint Data center carbon emissions are a growing global concern. The U.S. Environmental Protection Agency (EPA) cites data centers as a major source of energy consumption in the United States. The EPA has set an efficiency target for government data centers: a 20% reduction in carbon footprint by 2011. European Union (EU) members have agreed to cut their combined emissions of greenhouse gases to 8% below the 1990 level by 2012. Data center owners will be increasingly challenged to report their carbon emissions. This paper introduces a simple approach, supported by free web-based tools, for estimating the carbon footprint of a data center anywhere in the world.
Why It Pays to Embrace Consumer Mobile Devices in Your Enterprise The forces of consumerization are sweeping over the mobile world, with workers bringing their personal devices into the office and increasingly asking for IT support for those devices. How you respond to this challenge will say a lot about the mobile environment of your organization as a whole, and a lot as well about just how productive these mobile users can be. This strategic PlayBook and accompanying Webcast will offer you very practical ways to grab hold of this mobile trend of consumerization and help your mobile workers to be more effective and productive
Why Managing Mobility Matters The recession notwithstanding, mobile devices continue to be purchased in record numbers, pouring into the organization. These devices are coming in a wide variety of hardware and operating system types, making their management and security a big IT challenge. This IDG Playbook is designed to help guide your strategy to manage and secure the booming mobile environment.
Energy Efficient Cooling for Data Centers: A Close-Coupled Row Solution The trend of increasing heat densities in data centers has held consistent with advances in computing technology for many years. As power density increased, it became evident that the degree of difficulty in cooling these higher power demand loads was also increasing. In recent years, traditional cooling system design has proven inadequate to remove concentrated heat loads (up to and greater than 20 kW per rack). This article discusses the efficiency benefits of row-based cooling compared to two other common cooling architectures.
Lightning Fast Recovery to and from the Cloud Software applications and electronic data are the life blood of a business. When they aren’t available due to a disaster or outage, business is slowed or stopped altogether. In the short term, outages result in data loss, employee and customer frustration and lost revenue. The long term penalties of an outage can affect a business for a lifetime; lost records, transactions and accounting files can even put a business at risk of regulatory violations.
Six Tips for SMEs IT system downtime puts small and midsize businesses at high risk, but relying on native or tape backup as a cost-saving measure can leave gaps in the continuity plan. The key to getting back on track quickly is an affordable, reliable disaster recovery plan that provides fast access to a current copy of data. Here are six tips for an SMB approach to protecting critical data.
Cloud-based Web Security Isn't Hype: It's Here and It Works Protect your company's valuable assets from web-based attacks with an innovative, effective new form of web security – cloud-based, reputation-driven defense. Turns out that this cloud-based protection can also help with your network's ever-increasing need for speed by significantly reducing web processing overhead. Find out how it works and why it's actually possible now to move the battle for web security off your web servers.
Top 10 Ways Shavlik Simplifies Patch Management Security vulnerabilities are uncovered on a daily basis, and managing the security patches that address them can be an endless and often complicated task for every network administrator. Without the right automated solutions, patch management can be a tedious and herculean task requiring companies to regularly devote hundreds or even thousands of man-hours. Furthermore, deploying an untested or incorrect patch, or failing to patch key business assets can result in serious consequences for the organization.
6 Ways to Get Business Value from Social Software This paper outlines the different ways to achieve success with social software, and the risks and rewards of each. You can deploy broad vs. deep, focus on formal vs. informal processes, etc. Case examples are provided outlining the different Business Value Frameworks to help organizations assess where it makes the most sense to implement Enterprise 2.0 first, how to expand the business value from there and what real-world results can be achieved.
The Social Layer: Integrating Social Software with Business Applications In this webcast, Rob Koplowitz, VP & Principal Analyst at Forrester Research, Inc. and Vandonelio Williams, Sr. Director of IT at the NYU Stern School of Business discuss the emerging social layer phenomenon. Williams explains how NYU is integrating social software with applications to facilitate collaboration and connections among students, faculty and staff, as well as the business benefits being realized from building a social layer.
The Big Shift to Cloud-based Security Keeping IT systems secure and running within regulatory compliance mandates, especially for mid-sized and even small businesses, seems next to impossible. There are many reasons for this — but fortunately, several recent technological trends show that it doesn't have to be this way. This paper covers how small and medium-sized organizations can manage their IT risks and maintain regulatory compliance with minimal staff and budget.
Is Web Self-Service Right for You? Recognize whether or not your organization and customers would benefit from deploying next generation web self-service. This white paper includes knowledge of industry best practices and research conclusions from the likes of Forrester, Jupiter Research, Gartner and others. Learn the six telltale signs that your organization, and your customers, are poised to benefit from next generation web self-service.
Accelerating Data Migration with WAN Optimization Migrating large amounts of data over distance can be costly and time consuming. It's also necessary for IT tasks such as remote office backup, data center moves, and cloud computing models. The good news is that WAN optimization gets the job done effectively, efficiently, and affordably. Read this technology brief to learn how.
The Social Website Primer: How Social Media Transforms Your Website & Business You’re proud of your website and you should be: it’s easy to use, looks great and is packed with fresh content. But while you’ve been working hard to keep your website current and compelling, the wider Web has been changing around you. Now your website needs a social life -- use this primer help get you started.
Empowering the Team Process This Wainhouse Research brief explores how web conferencing is transforming the way teams get work done.
We Want it All… Now: Global Reach, Fast Delivery and Cost Reduction This new Service Performance Insight white paper explores how remote service delivery enables you to expand your reach, provide faster delivery and reduce costs — all while increasing client and employee satisfaction.
Case Study – Jefferies & Company CONSOL Energy wanted to provide excellent network-based application performance at all of its sites while keeping WAN costs as low as possible.
In order to optimize application performance, CONSOL chose Riverbed solutions. By offering technology that is easy to deploy, Riverbed allowed the company to upgrade its network rapidly without any outages or downtime. Watch the video to learn more.
Windows Server Multi-site Clustering Applications, like all man-made creations, fail; it’s just a fact of life in the information technology world. The goal of the IT department is to mitigate the risk of downtime and prepare for recoverability of critical applications in an efficient manner. There are many different methods for restoring application service depending on the criticality of the application including rebuilding servers and restoring from backups, which may take days to complete. For business critical applications, faster recovery is imperative to keeping the business processes which depend on them going.
Shavlik Security Suite Shavlik Security Suite incorporates a broad scope of protection management including automated discovery, scanning, and patching of servers and desktops; virus and spyware detection; application execution blocking; automated assessment of security controls configuration (of servers and desktops) against regulations and best practices frameworks; and role-based reporting, trending, and alerting, with a particular focus on regulatory compliance.
Top 4 Network Security Challenges in Healthcare CIOs and IT professionals in healthcare organizations are tasked with achieving a balance between the demand for universal access to information and the need to ensure security. In particular, four critical challenges these organizations face in terms of striking this balance.
6 Steps to Drive Social Software Adoption Social software can dramatically accelerate business performance, but its success or failure is a direct result of its adoption rate. Large-scale adoption is critical to success. While certain strategies encourage faster adoption, adoption is not something that can be mandated. Adoption occurs when users decide for themselves that the solution provides them with a net benefit. This paper outlines a roll-out process for social software, one that will drive large-scale adoption across an enterprise, so you get noticeable results.
FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications Despite stringent regulatory requirements, many firms rely on unified communications, Web 2.0 and social networks to communicate, promote their business and gain competitive advantage. This white paper explores the reward of these new technologies use, while offering advice on mitigating risks.
Cloud Backup and Recovery Software applications and electronic data are the life blood of a business. When they aren’t available due to a disaster or outage, business is slowed or stopped altogether. In the short term, outages result in data loss, employee and customer frustration and lost revenue. The long term penalties of an outage can affect a business for a lifetime; lost records, transactions and accounting files can even put a business at risk of regulatory violations.
Original Research on B2B Marketing Budgets, Strategies, Tactics, and Trends from MarketingProfs This MarketingProfs report explores how the changing economy has impacted B2B marketing strategies and budgets and provides guidance to B2B marketers facing planning decisions in the future.
UTM Market Review Comparing price/performance: WatchGuard vs. Juniper, Fortinet, Cisco, and SonicWall. This white paper lets you compare the major brands of security products by an all-important metric – the price/performance ratio – to see where you will get the best value for your security dollars. Find out how you can have full UTM capabilities for comprehensive protection and still have blazing fast throughput to keep your network humming.
Going Mobile: Mobile Customer Service Moves to the Forefront of Multi-Channel Interaction This knowledge paper examines and explores the rapid rise of the mobile consumer, and provides strategies for integrating mobile customer service into the multi-channel service strategy. The paper details how your mobile customer service solution must be channel-specific to mobile, and deliver efficiency, accuracy and simplicity. Download the white paper and learn the five essential steps for how you can best integrate mobile customer service into your organization.
Fast Track Data Warehousing: A Customer Case Study by Allianz Global Investors Distributors LLC With this webinar learn how Talend's and Gamma System's solutions enabled Allianz Global Investors Distributors LLC to:  Implement & standardize a state of the art ETL solution  Maintain a simple platform to manage in terms of cost, personnel, and expertise  Create and architect a new data warehouse, that addresses the expanding requirements and maintains ultimate flexibility  Reduce costs and time to market in the implementation of data warehouse projects
The Changing Requirements of WAN Optimization Companies looking to drive greater IT performance will do well to begin their search with WAN optimization, which has evolved into a complete system that provides deep, actionable visibility. Read on to learn how WAN optimization works across the broad range of applications that enterprises use the most.
Cooling Strategies for Ultra-High Density Racks and Blade Servers Rack power of 10 kW per rack or more can result from the deployment of high density information technology equipment such as blade servers. This creates difficult cooling challenges in a data center environment where the industry average rack power consumption is under 2 kW. Five strategies for deploying ultra-high power racks are described, covering practical solutions for both new and existing data centers.
How to Design and Deliver Effective Virtual Sales Presentations This What Works! eBook explores best practices for effectively engaging prospects in a virtual environment to shorten the sales cycle, beat the competition and close more business.
Protecting Controlled Unclassified Information Learn more about data loss prevention, the messaging policy environment in today's government enterprises, content classification and email retention policies, and how to solve these issues with Proofpoint's easy-to-use email security solutions. This free federal email security whitepaper from Proofpoint discusses key issues associated with outbound information leakage, upcoming regulations regarding the tagging of Controlled Unclassified Information (CUI) in the government space, and the archiving and retention policies as mandated by the National Archives and Records Administration (NARA).
Real-time Protection for Hyper-V Computer virtualisation has come a long way in a very short time, triggered primarily by the rapid rate of customer adoption. Moving resources to virtual platforms have allowed IT departments to consolidate and better utilise computer resources. However, many methods for system protection that were tried and true in the physical world haven't lived up to their expectations when tasked with protecting virtual machines. Many maintain the false belief that protecting virtual machines is as simple as backing up the virtual disk files.
The Time Is Right to Transform the Data Center IT managers at mid-sized and large enterprises are increasingly interested in transforming their data centers to be more flexible and efficient. They also want them to take up less space, be more powerful and easier to manage, as well as making them more scalable and better able to respond to changing business needs. In fact, all of this and more is possible with the next generation of virtualized servers that promise to eliminate sprawl, cut energy costs, and provide a fast return on investment.
Email Encryption: Why Now is the Time to Deploy With new technology advancements making encryption easier, plus continued high-profile data breaches and increasing regulatory scrutiny, more organizations are considering deploying email encryption. Download Email Encryption: Why Now is the Time to Deploy to learn about changes in the regulatory environment and how Proofpoint's SaaS-powered email encryption solution automatically applies encryption policies at the gateway, while also enabling easy desktop-to-desktop encryption for secure communication over email.
EMA Radar for Application-Aware Network Performance Management Q3 2010 - Riverbed Vendor Profile According to industry analyst Enterprise Management Associates (EMA), Riverbed® Cascade© stacks up extremely well against the competition. How well? In particular, Cascade outperforms other application-aware network performance management solutions in such important areas as product strength and cost efficiency. Read the EMA whitepaper to get the full story.
How Whalen Furniture Got More For Less With Patch Plus AV Find out how you can get more return from your IT management solution. Shavlik's customer, Ivan Breit from Whalen Furniture, will discuss how his organization gains visibility and efficiency in system protection through Shavlik's automated patch + antivirus management solution. In this webinar Breit discusses the network challenges Whalen faced and how Shavlik NetChk Protect provided immediate ROI.
7 Digital Brand Strategies for Ecommerce Websites During the slow economic recovery, it has become business-critical to conduct more business using digital channels: websites, social media and email. The online channels are not exclusive to commerce, as more customer service transactions are flowing through these channels. If channel management is piecemeal then the brand can become diluted and suffer. Here are seven tips on making digital communications the cornerstone of your online sales strategy.
T&E Expense Management in a Mobile Age Employees are increasing smartphone usage for businesses, and T&E management “on-the-go” is becoming a best practice. Mobile management can help improve policy compliance, faster reporting times, and lower expense-processing costs. Read this new guide from Aberdeen to learn how switching to mobile management can affect your expense reporting process.
2010 Sales Compensation and Performance Management Analysis 1,200 firms were surveyed for this third annual report on Sales Compensation and Performance Management. Drivers, Sales Force, Quota Assignment, Accelerators and Behaviors are discussed.
Removing the Barriers to IT Governance: How On-Demand Software Changes the Game A lot is expected of IT today — accountability, strategic alignment, cost savings, and contributions to company growth. Discover how IT Governance enables IT to meet these expectations, measure performance, manage resources, mitigate risk and make sure that IT aligns activities with the strategic direction of the enterprise — all for a surprisingly low cost.
Forrester Report: E-Signatures Q&A E-signatures combine secure document signing, workflow automation, and document life-cycle management functions so it is quicker and safer to sign documents online. Learn more in this Q&A from Forrester about how eSignatures can benefit your organization.
Shortcut Guide to Assuring Website Performance through External Web Monitoring How can businesses ensure that their applications are always functioning as expected? The Shortcut Guide to Assuring Website Performance through External Web Monitoring addresses this question with a comprehensive overview of the technical and business issues driving the need for external monitoring. This book offers a detailed look at the essential components of external monitoring, a discussion of how to leverage external monitoring to protect your brand, and finally, a roadmap for implementing and maintaining an external monitoring process.
Moving to the Cloud Companies are making the switch from Lotus Notes/Domino to Google Apps. There's a smarter, secure, collaborative way to work. Cloud-based messaging and collaboration apps help businesses increase productivity while simplifying IT and reducing costs.
Fastest Time to Production: Using Open Source to Implement a Data Mart in Weeks Departmental data marts are showing up everywhere, in companies both large and small because of the need to deliver information to business analysts and users faster than ever. In this webinar, Infobright and Talend show how open source technologies speed the process of implementing a departmental data mart, and eliminate much of the IT work associated with traditional approaches. Hear case studies of companies who have taken this approach, and how technology from Talend and Infobright enabled them to satisfy their business users in record time.
A Scalable, Reconfigurable, and Efficient Data Center Power Distribution Architecture. Significant improvements in efficiency, power density, power monitoring, and reconfigurability have been achieved in data center power distribution. The past techniques of massive transformer-based power distribution units feeding under-floor hardwired circuits via rigid or flexible conduit are shown to be obsolete. This paper explains some the newer approaches to power distribution including modular power distribution and overhead power busway, and shows their advantages when compared to the legacy approach.
Reducing the Costs and Risks of Branch Office Data Protection What Does Downtime and Lost Data Cost Your Organization? Well-prepared businesses know that deploying the right resources, processes and technology to protect key information and minimize downtime at their main headquarters is important. But having adequate resources and technology in place for protecting invaluable data in branch offices is just as important, though often overlooked. Download this paper today to learn about new solutions that use real-time data replication software to automatically backup branch office data to a central server to provide a simpler, more reliable and cost-effective way to protect your branch offices.
Securing Network Access For Guests and Contractors Organizations today rely on a combination of internal and external resources to achieve business goals. The ability to provide secure network access to both internal employees and external non-employee users including guests, contractors, and business partners allows organizations of all sizes to maximize their productivity. Of course, extending network access to outside users can also create challenges for the IT department in terms of increased potential for security threats – both deliberate and unintentional – and in managing network services for a broader set of users.
Workshifting Benefits: The Bottom Line This white paper from the Telework Research Network provides a quantitative synthesis of the potential benefits that regular telecommuting can offer companies, employees and communities.
The Social Layer: How the Rise of Web-Oriented Architecture is Changing Enterprise IT This report outlines how companies can build an enterprise architecture that allows them to surface key events from traditional systems of record inside of social applications, where employees across the enterprise can have open discussions, collaborate and take action on those events to improve their core business processes. Enterprise IT can easily perform this integration with an embrace of Open Web standards built on open APIs, a trend this paper covers in detail.
More Than the Sums of Its Parts: Leveraging Synergies in Business Travel Today's Travel Managers are being held accountable for metrics beyond the itinerary and the booked trips. They are responsible for the complete view of their travel program. From mobile usage to expense data, it is growing increasingly important to have a holistic view of the impact travel spend has on a company
How Much Should You Pay for Your Business Phone System? When purchasing a phone system for your business, you only want to pay for the features your team is actually going to use. Yet, you also want to pay enough today to guard against unplanned expenses in the future as your business changes or grows. The key is to get a handle on your total cost of ownership for the system as well as cost per employee, or user.
Email Archiving: A Proactive Approach to e-Discovery Email and other electronically stored documents are now routinely presented as evidence in courts of law. To ensure litigation readiness, both legal and IT departments must address the management of electronic communication in their organization. As more companies are hit with the high costs of an e-discovery request, the benefits of an alternative, proactive approach become clear. Without the right tools in place, collecting, processing, and reviewing electronic data for e-discovery can be time-consuming, expensive, and expose a business to significant legal risks.
Shavlik Case Study - Digitale Gardermoen IKS Norway MSP chooses Shavlik to improve efficiencies in patch management and within a week regains stability, lost weekends and peace of mind.
A Webinar Organizer's Checklist This new Webinar Success white paper provides guidelines on how to produce and manage successful Webinars – from the first (and most important) step of defining purpose and expectations to quantifying results after the event.
10 Questions to Ask Before You Buy an Anti-Spam Solution With so many anti-spam products on the market, how can you be sure you're getting the best solution for your business network? With these ten critical questions as your guide, you can cut through the marketing hype and zero in on the key features and benefits that should guide your decision.
The New Wave in Relationship Selling: Quickly Finding & Closing More Deals In this whitepaper we will first explore how your position in the market can impact your win rate. We will then focus on how you can provide your sales teams with the business intelligence they need to sell effectively and close more deals sooner.
Budgeting, Planning and Forecasting for Dummies Budgeting, Planning and Forecasting for Dummies® is the newly released instructional book for readers looking to quickly understand the risks of using spreadsheets for budgeting, planning and forecasting and the major benefits of moving to software applications that leverage Excel as the user interface. Download this document and learn... • What exactly are the differences between budgeting, planning, and forecasting? • How to make these processes more efficient and effective in your company? • How to move beyond using spreadsheets and identify the ideal software solution for your organization?
Information Security, Virtualization, and the Journey to the Cloud According to ESG research, virtualization technology investments top the priority list in 2010 as nearly 60% of large and small organizations will increase their spending on virtualization technology. Why? Because its optimization and efficiency benefits are measurable and real. Given this, many firms plan to expand their use of virtualization by increasing the number of virtual servers in use, virtualizing applications, and moving forward with virtual desktop projects. This progress is just the beginning of a multi-year journey from IT virtualization to a future of cloud computing. ESG believes that resource optimization, efficiency, and surprisingly, IT security will improve through this journey.
On-Demand IT Governance: A Powerful Tool for Enhancing the Strategic Value of IT In IT today, it's all about strategy — that is, fully aligning all IT efforts and resources with the objectives of the organization. Review this white paper now and learn how and why IT Governance is the best path to achieving this critical alignment. It presents the key business drivers in IT Governance and how on-demand can streamline implementation.
e-Signatures 101 – What You Need to Know for Success e-Signatures represent an inexpensive and automated way to finalize contracts and conduct business amongst trading partners. This technology empowers those who want to expediently close legally compliant business deals, as customers can sign on the "virtual dotted line" in the blink of an eye. Benefits of Signature Automation include: • Improved sales performance and reduced revenue cycle • Improved compliance and governance • Channel efficiency
Yankee Group White Paper: Designing a Successful DNS Strategy DNS works very well — so well, in fact, that most users are never aware of it. Users expect that when they type in a URL or e-mail address, they will be connected to the correct web site or e-mail box. Security may top the list of enterprise concerns, but too often the link between security vulnerabilities and DNS is not understood. Enterprises must acknowledge the importance of DNS to the operation of the Internet and, consequently, to any company that uses the Internet for sales, service, marketing or logistics. As the Internet expands, so does the opportunity for DNS mayhem. Enterprises and ISPs must protect their users and networks.
The Impact of New Communication Tools for Financial Services Firms Discover how financial services firms can leverage new communications technologies to gain a competitive advantage, reduce costs and improve customer service, all while remaining compliant and mitigating risk. Examine best practices for the use of unified communications, social networking, telephony alternatives, and more.
Assessing ROI for Mobile Acceleration Clients This ENTERPRISE MANAGEMENT ASSOCIATES® (EMA) paper examines the business case for deploying mobile WAN optimization client software and builds a Return on Investment (ROI) model based on the experiences that three organizations have had using Riverbed’s Steelhead Mobile solution. The results indicate compelling ROI with paybacks that can reasonably be expected in six months or less.
Proofpoint MLX: Machine Learning to Beat Spam Today and Tomorrow Mounting an effective defense against spam requires detection techniques that can evolve as quickly as the attacks themselves. Without the ability to automatically adapt to detect new types of threats, an anti-spam solution will always be a step behind the spammers. This whitepaper explains how Proofpoint MLX technology provides unrivalled defense against spam. This revised and updated version, published March 2010, contains new information on the latest inbound email threats, recent spam trends and Proofpoint's latest technology innovations for accurately identifying spam, phishing attacks and other email-borne threats.
Easy Server, Operating System and Storage Migrations, Without Downtime All businesses strive for growth. It keeps shareholders happy and staff gainfully employed. To improve productivity, companies also automate processes that were previously performed manually. And as technologies advance and data storage costs decline, organizations collect more data and put it to more uses. Consequently, system upgrades inevitably become necessary. Processor and storage capacity upgrades are not the only cause of migrations. From time to time, vendors develop new hardware and operating system versions that offer enough incremental value such that failing to migrate to the new version would put your company at a competitive disadvantage.
HP ProLiant G7 Platforms Based on the AMD Opteron™ 6100 Series Processors for High Performance Computing. This paper highlights the new architectural features and performance of the AMD Opteron™ 6100 Series processor based HP ProLiant G7 Servers. It focuses on the value to the end user when applied to High Performance Computing (HPC) solutions.
Corporate Card and Expense Management Integration in the Lower Mid-Market Expense management is a complex strategy of spending that can easily elude even the most trained enterprise eye. For the typical enterprise, expense management represents a multi-million dollar area that must be controlled; enterprises without the proper visibility and control over this spend fall victim to inflated costs to process expense reports, as well as poor compliance to enterprise travel policies and negotiated contracts. Aberdeen has found that enterprises in the lower mid-market sector that have leveraged an expense management solution integrated with a corporate card have seen advantages across the scope of expense management performance.
The Spam Scramble: Ever-Growing Spam Volumes Demand a New Approach to Email Security Spam has become dangerous. Enterprises are becoming targets of spear phishing and other targeted attacks. Plus the majority of spam email now contains links to malicious websites where malware is waiting to infect unsuspecting users. And since email with bad links doesn’t necessarily contain the malicious code itself, these threats can slip past conventional signature-based email security. According to TrendLabs, in 2010, 90-97% all email traffic directed towards enterprises is ‘spam’. In addition, Trend Micro has seen the volume of spam more than double in the past year—with about 200 billion spam emails sent per day.
Extremely Scalable Data Integration for Very Large Data Volumes - A Webinar with Sun Microsystems With always larger data volumes and increasing time constraints, organizations need to optimize their data integration processes like never before. Talend Integation Suite MPx is a highly scalable data integration platform that allows organizations to conduct massively optimized and parallelized data processing. Learn:  The challenges of massively parallelized data integration  The results of a benchmark performed with Talend Integration Suite MPx on the Sun Blade X6270 server  Talend's FileScale technology, based on MapReduce architecture and featuring self-tuning data transformation algorithm  The need for massive parallelization
Hot Aisle vs. Cold Aisle Containment Both hot-air and cold-air containment can improve the predictability and efficiency of traditional data center cooling systems. While both approaches minimize the mixing of hot and cold air, there are practical differences in implementation and operation that have significant consequences on work environment conditions, PUE, and economizer hours. The choice of hot-aisle containment over cold-aisle containment can save 40% in annual cooling system energy cost, corresponding to a 13% reduction in annualized PUE. This paper examines both methodologies and highlights the reasons why hot-aisle containment emerges as the preferred best practice.
Protecting Exchange 2010 Native backup can provide higher levels of data and system protection, but the need for 3rd-party software and hardware is still apparent. This document describes protection for Exchange Server 2010 and its component roles and illustrates how a combination of native solutions and Double-Take Software offerings can provide a more complete solution for both high availability (HA) and disaster recovery (DR).
PCI 2.0 Requirements Addressed by Bradford's Network Sentry The PCI Data Security Standard has evolved considerably from version 1.0 to versions 1.1, 1.2, and the most recent 2.0 version. Its requirements cannot be achieved using any single product or technology on the market today, yet a combination of products and technologies can be used very effectively together to satisfy PCI DSS requirements and to keep crucial network systems and data secure.
How to Create High-Conversation Content for Lead Generation: 5 Key Questions Answered A recent MarketingSherpa Webinar on the topic of high-conversion content uncovered five burning questions from participants about specific types of content. This brief explores these questions and offers advice and strategies for content creation and distribution.
Delivering Superior Customer Value in Communications Firms Find out how communications services firms and content providers are countering complex challenges by developing incisive ways of focusing on their customers – attracting more of their business through real-time offer management. Robust software enables continuous honing of well-targeted campaigns based on hard data. Download this free white paper from SAP to learn more!
Pay Per Click Scams: How Marketers Can Fight Back and Win While total online marketing spend continues to grow, the returns on that investment are increasingly under attack by a new type of click fraud—pay per click scams—perpetrated by those who exploit powerful brands for their own profit. How prevalent are these scams? In the U.S. alone, scammers hijack nearly 600 million clicks monthly. These hijacked clicks drive up advertising costs for legitimate brands and cost additional billions in lost revenues, reduced marketing effectiveness and brand dilution. Learn the benefits of fighting this technology-borne abuse with technology, enabling even the busiest marketing teams to address the problem.
Best Practices Implementing an Sales Performance Management Solution This podcast pairs with the white paper to detail considerations of adopting a new sales performance management system
The CXO's Guide To IT Governance: A Roadmap To Driving Top-Down Alignment Between Business & IT Strategy Today's CXO's are driven by a myriad of metrics while being held accountable for both top line and bottom line contributions. Find out why top down alignment between IT and the Business is now a mandate and read about how Business can participate when IT prioritizes both sustaining and strategic work.
Key Performance Indicators to Align the Contract Management Process With the Sales Process Learn 3 steps to help your organization sell faster and recognize revenue quicker. Companies can identify where to automate, and manage the solutions to optimize efficiencies from contract creation to close.
Cloud Computing - Latest Buzzword or a Glimpse of the Future? Cloud computing generates as much excitement today as it does controversy. Go beyond all the hype and buzzwords and decide for yourself whether cloud computing is truly a game changer or just another technology fad. Learn about its benefits—and potential pitfalls—and why so many of today's leading companies already embrace this emerging technology.
Shavlik Case Study - Whalen Furniture Growing Furniture Manufacturer Gains Visibility and Efficiency in System Protection through Automated Patch Management.
Email Archiving: Understanding the Reasons, Risks and Rewards "Statistics show that as much as 60 percent of business-critical data now resides in email, making it the most important repository of data your company may own. This huge amount of data translates into a significant burden on corporate storage resources. These facts — combined with a recent onslaught of regulatory compliance rules — are forcing organizations to take a deeper look at email storage, retention, and archiving practices. Download this whitepaper to learn what you should know when making decisions about your organization’s use of email archiving technology."
Security from Above: How Cloud-based Security Delivers Up-to-the-Minute Network Protection Cloud-based security is a red hot topic these days, but is it hype or the real deal? Read this white paper for a look at how and why the latest generation of in-the-cloud security really does deliver big dividends for your organization's network security posture.
When Pressing the Send Button Results in Compliance Violations Complying with regulations to protect confidential data is serious business. This white paper offers a new perspective on what an easy-to-use, all-inclusive email and web secure content and threat prevention appliance can do to protect your business.
Inside a the Latest Web Threats: From Myths to Mechanics Are you suffering from misconceptions about safe web browsing? You might think you’re being safe, but with a newly infected webpage discovered every few seconds, it’s next to impossible to stay up to date on infected sites—no matter how educated or aware of the risks you are. Join this live one-hour webcast featuring web security expert Chris McCormack, and principal virus researcher Fraser Howard from Sophos to bust some myths and learn how web threats are created and spread -- and the impact they have on your business.
Get Closer to Your Best Customers Learn what companies can do in economic downturns to position themselves for later success. Find out what changes to make to customer strategy; how to align your organization to best support a winning approach; and how to drive excellence in execution to achieve results in today’s economy. Download this free SAP white paper to learn more!
Research Results: Outbound Email and Data Loss Prevention 2010 Listen as Proofpoint unveils the results of its 7th-annual enterprise survey on outbound email and data loss prevention issues. Each year, we uncover surprising statistics about how companies manage data loss and data privacy risks associated with email, blog postings, social media sites, mobile devices and other electronic communications streams. Download this webinar to hear Keith Crosley, survey author and Director of Market Development for Proofpoint, and analyst Michael Osterman of Osterman Research, discuss the findings from Proofpoint's ""Outbound Email and Data Loss Prevention in Today’s Enterprise, 2010"" report.
Ahhhhh... Get Relief from 10 Common IT Systems Management Pains Managing today’s IT infrastructure doesn’t have to be thankless. Nor does it have to be painful or require tons of overtime. In this panel webinar moderated by United Business Media Editor Dan Neel, gain valuable management insights from executives at People’s Bank & Trust and Gulf Coast Community Services Association, hear their discussion of common IT systems management pain points, and learn how these leaders found relief using IT automation technology.
City of Westerville Goes Google Westerville, Ohio, nationally recognized as one of "America's Best Places to Live" by Money Magazine, now has an email system to match. The city has Gone Google, selecting Google Apps over other hosted solutions to replace Novell GroupWise. Today, nearly 500 users across multiple departments use Google Apps. Since then, email inbox quotas and security are no longer issues, the city has cut IT infrastructure costs, and email is much more reliable for city employees who depend on it around the clock. The IT department has now invested in a community data center that will serve as a 'community cloud' as well as a launch pad for local businesses and community partners who need access to cloud-based technology to grow.
Patch Management: Four Capabilities You Need (But Probably Don’t Have) Every organization needs to apply software updates in a timely manner to prevent security breaches. Allowing malware to infect unpatched holes in a system can lead to the loss of intellectual property, exposure of customer and employee information, regulatory fines, notification costs, damage to reputation, and loss of revenue. Download this white paper to learn how the MaaS360 Patch Management Service: • Extends your reach to both on and off LAN • Simplifies your daily IT patching workflows—from discovery, packaging and testing through to deployment and tracking • Reduces your overall cost of patch operations
Endpoint Security Performance in Desktop Virtualization Environments Several critical virtualization metrics were analyzed in multiple deployment scenarios. These metrics include memory and CPU utilization and storage IOPs. The tests clearly showed that endpoint security solutions not optimized use in virtualized environments introduce so significant load to the VDI-Host, they effectively render the system unresponsive and thus unusable in a production environment. Only Trend Micro OfficeScan 10.5 showed only small increases in load, making it the only viable solution for deployment on a Virtual Desktop Infrastructure.
7 Undeniable Truths of IT Governance Today's business challenges are both epic and unprecedented, which, if not met by quick and decisive actions, can result in catastrophic consequences. Taking control of IT is one of the best ways to take control of your business. Learn the seven undeniable truths of IT governance, and how companies can take the ambiguity out of managing IT so they can guide their businesses forward.
Managing People You Can't See Attend our Webinar to hear James Ware and Charles Grantham, creators of the Future of Work program, discuss how the nature of work has changed to include mobile and remote employees, the challenges this creates for managers and tactics to effectively manage people you can't see.
Ziff Davis Research: Supporting Employees Anytime, Anywhere "The definition of work has clearly evolved. IDC predicts that 75 percent of the U.S. workforce will be mobile by 2011. Has the IT help desk evolved to support today’s mobile workforce? This white paper takes an in-depth look at the challenges of supporting today’s workforce and how Software-as-a-Service (SaaS) enables IT to provide secure, effective remote support – anytime and anywhere. "
Faster Problem Resolution with Efficient Remote Support Capabilities This three-part eGuide explores how user-centric remote support addresses today's IT help desk challenges, simplifies the troubleshooting process and speeds problem resolution.
Online Brand Protection: A Step-by-Step Guide to Creating a Proactive Strategy As the Web continues to become a more dynamic and vital part of every corporation, today's enterprises need to become more proactive at anticipating exploits and abuses that can tarnish their reputation and negatively impact their business operations by consolidating their Internet domain names and putting in place a series of protective measures. This guide shows you the steps you need to take to monitor your total online presence and strategically protect your various corporate brands, trademarks, and domains.
Should Your Email Live In The Cloud? A Comparative Cost Analysis Every time you have to upgrade, switch, or add users to your email system, you should examine your fully loaded costs and consider the delivery alternatives. This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users. And every company can benefit from outsourcing occasional users or email filtering to a cloud-based provider.
Building an MDM Data Model From Scratch This thirty-minute tutorial presented:  Configure a data container  Define and create a data model  Create browse views for the data model  Demonstrate dynamic changes to the model. A demonstration of several concrete cases were also performed.
Rack Powering Options for High Density Alternatives for providing electrical power to high density racks in Data Centers and Network Rooms are explained and compared. Issues addressed include quantity of feeds, single-phase vs. three-phase, number and location of circuit breakers, overload, selection of plug types, selection of voltage, redundancy, and loss of redundancy. The need for the rack power system to adapt to changing requirements is identified and quantified. Guidelines are defined for rack power systems that can reliably deliver power to high density loads while adapting to changing needs.
Double-Take Move Migrating applications, systems and data has always been a challenge for IT staff; in fact, most have just gotten used to the pain and suffering that comes with migrations. To properly migrate applications and data to new platforms involves risk and takes time to complete, meanwhile users have to stop changing data while it’s migrated. The larger the storage footprint, the longer that it’s going to take, and migrations routinely take hours or days to complete.
PCI Requirements Mapping PCI DSS regulations have changed since they were first implemented. If you are in the retail or hospitality industries, it's important to know what the standards are now. Read this white paper for a fresh look at security for debit and credit card transactions under PCI DSS and how WatchGuard XCS appliances can keep your network compliant.
eDiscovery 2011 Trends, Risks & Best Practices This special webinar is focused on how you should think about handling eDiscovery in 2011. Our esteemed guest speaker, Randolph A. Kahn, Esq., is well known in the legal/compliance circles and brings a wealth of knowledge on eDiscovery. He will be discussing current trends in eDiscovery that will dictate how you perform eDiscovery in 2011, risks associated with current practices/tools/processes and best practices to consider adopting in order to get ahead of your eDiscovery woes. Joining him in this discussion will be our in-house attorney, James D. Shook,Esq., who too brings tremendous eDiscovery knowledge to the event.
Employee Web Use and Misuse: Companies, Their Employees and the Internet The Internet has created new opportunities for mischief and new challenges for managers. In the end, it comes down to choice. Where do you draw the line? How do you balance individual access with the overall protection and good of the business? What is the correct balance between monitoring and blocking? This white paper examines a Web security solution that gives companies the ability to monitor and enforce their Internet usage policies, bringing site monitoring and URL filtering together while insuring security with anti-virus and anti-spyware protection.
Virtual Events for Dummies Understanding how you can use virtual events to engage your audience, cut out costly physical meetings and events, and bring in sales leads or prospects at four to five times your current rate is what this book is about. The virtual event is your key to realizing all these benefits, and nobody has to fly standby or stay in a terrible hotel room to attend. With this book, you find out not only what virtual events are but also how they differ from physical events. You learn how to use the power of virtual events in ways that can revolutionize your entire business. You also get examples of virtual event uses in the real world, and more.
How Web 2.0 Is Transforming CRM - Leveraging Social Media to Improve the Customer Experience How can you deliver a positive customer experience across touch points – and empower the customer to control the interaction – will improve customer satisfaction and gain a competitive edge? SAP Business Communications Management (BCM) technology streamlines such interactions by giving a company's customer-facing employees access to comprehensive communications tools and essential information. Download this free SAP white paper to learn more!
Managing Cash Flow in Times of Crisis Discover specific actions companies can take to ensure high cash-flow velocity and vital liquidity. Get answers to these key questions: How can I protect the health of my commercial cash flows? How can I gain better visibility into sources and uses of cash? And how can I increase control over my global cash balances?
Cloud Computing: The Evolution of the IT Help Desk Watch this on-demand Webinar with Elaina Stergiades, IDC senior research analyst, to discover how IT organizations can better meet the needs of their internal customers.
Consolidate and Virtualize Your Windows Environment with NetApp and VMware NetApp and VMware have teamed together to create a joint solution to help to consolidate and virtualize the existing Microsoft applications environment, thereby helping reduce the infrastructure costs by up to 50% and protecting all the applications with best-in-class availability. Because NetApp and VMware technologies are already jointly used in thousands of customer sites, the solution is simple and risk free. By boosting server and storage utilization to 60 - 80% (versus the 5 - 25% rates common in traditional environments), one can slash the hardware costs.
How Marketers Can Recoup Millions: 10 Best Practices for Preventing Online Brand Scams Online brand abuse is a costly problem for marketers everywhere. Many don't even realize that their web traffic and sales are being snatched right out from under them. The annual losses may surprise you: • 14 Percent of branded searches lead to sites other than the brand owners • $135 Billion in counterfeit and pirated goods are sold annually • $1 Billion is lost each year due to web traffic theft caused by cybersquatting – the unauthorized use of trademarks in URLs. But there's a way to fight brand abuse and recoup millions of dollars in lost revenue due to the interception of web traffic and other online brand scams.
Changing the Game for Anti-Virus in the Virtual Datacenter Examines the challenges of endpoint security within virtual environments.
Cloud Computing—What is its Potential Value for Your Company? Cloud computing may be new, but one thing hasn't changed: management's insistence on justifying IT investments by return on investment and total cost of ownership. You still weigh a solution's advantages/disadvantages and benefits/costs. This paper reviews four organizations who gained savings, productivity and innovation with Google Apps.
Power and Cooling Capacity Management for Data Centers High density IT equipment stresses the power density capability of modern data centers. This paper describes the principles for achieving power and cooling capacity management.
The True Costs of E-mail Encryption E-mail encryption doesn’t have to be as complex and costly as it has been in the past. New solutions using IBE (identity-based encryption) eradicate the need for digital certificates by calculating key values based upon identity characteristics like a recipient’s e-mail address. Of all of the e-mail encryption offerings based upon IBE, Trend Micro’s technical design and true cost of ownership stand out from the crowd. When ESG created a model to compare the costs of PKI and IBE solutions, Trend Micro Encryption delivered a 78% savings over a PKI alternative.
Bandwidth Bandits This paper will discuss how the Internet bandwidth is a finite and expensive resource that needs protection from spammers, criminals, hackers, time-wasters and employee misuse. Not only is it expensive and limited but it is a vital business tool. This white paper explains the true cost of bandwidth bandits on businesses.
Beyond Sales 2.0: Driving Next Generation Sales Prospecting Technology and improved access to information is making selling both harder, and easier. Our increased “connectedness” offers opportunities for the innovative, insightful and motivated sales professional to shine. This whitepaper discusses how to integrate sales 2.0, social selling and selling fundamentals for improved results.
Running and Optimizing IT: A Best Practice Approach To increase competitive advantage, organizations all over the world are looking for ways to wield IT as a strategic business weapon. The ITIL framework offers a widely accepted set of recommendations and best practices that help organizations achieve this objective.
Exploiting Untapped Opportunities: 3 Strategies for Using Executive Sales Triggers Prospects with critical trigger events are up to 8x more likely to buy than prospects without associated trigger events such as executive changes, mergers and acquisitions, and funding announcements… These trigger events can translate into immediate sales opportunities. Join best-selling authors and sales experts Craig Elias and Tibor Shanto for an insightful webinar to learn: • How to find and harness executive changes to drive sales • What common habits of specific roles can Trigger multiple selling opportunities • How a single change in personnel can lead to four separate qualified prospects
Avoiding the Hazards of IT Consolidation In an effort to reduce costs and streamline operations, today's large, distributed organizations are investing more in data center transformation, consolidation, and server virtualization. And yet many IT consolidation projects suffer from poor planning and implementation issues that ultimately impact application performance and user productivity. This technology brief investigates the processes and tools that are needed to provide complete enterprise visibility and WAN acceleration for high-priority traffic.
NetApp Storage for Windows Environments: Challenges and Solutions Consolidating your Microsoft® SQL Server®, Exchange, and SharePoint® Server data along with your Windows® files using NetApp® storage for Windows environments reduces the cost of physical storage as well as ongoing management costs in Windows environments. Storage utilization improves dramatically, storage management becomes simpler, and headaches associated with backup and restore are reduced or eliminated. NetApp storage solutions scale to accommodate growth, while letting you easily reclaim storage space as needed.
Seven Best Practices for Fighting Counterfeit Sales Online Counterfeit sales—easier than ever to perpetrate through online auctions, B2B exchanges, and eCommerce sites—now comprise between 5 and 7 percent of world trade, posing a serious threat to your revenues, channel relationships and bottom line. Fortunately, it's possible to choke off these illicit sales, by addressing both the criminals' promotional efforts and their distribution channels. Find out how in Seven Best Practices for Fighting Counterfeit Sales Online.
Security Whitepaper: Google Apps Messaging and Collaboration Products The security of online services is a topic of increasing interest to enterprises as the number of third party hosted service offerings has expanded in recent years. The emergence of various "cloud computing" concepts and definitions has highlighted not only questions about data ownership and protection, but also how various vendors of cloud computing technologies build and implement their services. Security experts, end-users and enterprises alike are all considering the security implications of the cloud computing model.
SAP Landscapes on Autopilot with Intelligent Service Automation This white paper discusses the benefits of introducing an enterprise-wide automation strategy, which coordinates SAP and non-SAP application workloads with the IT administration and computing demands of the operating system. Efficient coordination of these technologies will result in higher productivity of your SAP systems in your organization.
Solutions to the Top Ten IT System Management Pain Points From dealing with rogue “IT hobbyists” to naïve bosses, managing the IT infrastructure for a mid-sized company is a thankless job. People just don’t understand the expertise, time and patience required. This fact-filled white paper presents the top ten IT management pain points and the solutions for making your life easier.
How to Keep the Keepers and Maintain Optimal Turnover Levels Losing one or two key people can have a significant impact on profitability. This white paper outlines how managers can determine whom to keep, how to treat those who leave, and what to do to retain those necessary to the organization.
Gartner Magic Quadrant for Secure Email Gateway This industry report covers the email gateway market. Gartner, Inc. positions Symantec in the Leaders quadrant in its 2010 Magic Quadrant for Secure Email Gateways (anti-spam, anti-virus, outbound content filtering, email encryption, intrusion prevention). In this report, Gartner analysts note that, "The e-mail security market is very mature. Targeted phishing detection, outbound e-mail inspection, encryption and delivery form factor are the major differentiators." Please enter your contact information to view the complete Gartner Magic Quadrant for Secure Email Gateways 2010 report.
Top Ten Web Threats and How to Eliminate This paper raises real challenges for IT managers who have to protect the business against malware, keep internet bandwidth available for legitimate business needs and enforce acceptable use policies for the human resource department. Managers everywhere must also find a balance between allowing reasonable personal internet use at work and maintaining productivity and concentration in the office.
Strategies for Workforce Continuity and Productivity Watch this on-demand Webinar with industry analyst Jon Collins. Jon will explore the unique challenges facing IT organizations today and how to combine best practices with support tools to keep a remote workforce connected and productive.
Define, Hire, And Develop Your Next-Generation Project Managers This Forrester white paper explores the evolution of project management and outlines steps for defining, hiring and developing your next-generation project managers.
Windows Data Consolidation in Mid-Sized Virtual Server Environments In this ESG white paper learn about Windows data consolidation in mid-sized virtual server environments. This white paper focuses on the challenges of virtualizing Windows environments and the need to consider network storage as a part of the overall solution. NetApp and VMware's joint solution is also examined in detail.
Consolidating Windows Storage and Servers Yields Big Benefits In this article hear from Keith Alioto, IT Director at Osiris Therapeutics discuss the evolution of their infrastructure and describe where they are now and where they’re headed. He’ll also talk about why they made the decisions they have and the importance of choosing the right partners.
Securing the Physical, Virtual, Cloud Continuum Information security best practices have not changed much in 15 years -- strong perimeter defense and defense in depth are still the primary security controls. However, virtualization and cloud computing are radically altering data center operations, leading to a hybrid physical/virtual/cloud computing environment. Securing this new environment demands the adoption of best practices that achieve their underlying objectives while adapting to the dynamics of this new infrastructure. Security and compliance controls need to extend across the physical, virtual, cloud continuum. This requires an adaptive perimeter defense.
The Power of Virtual Collaboration in Project Management Watch this on-demand Webinar to hear Terrence Gargiulo, president of MakingStories.net, share stories of how companies use virtual collaboration technology to address these challenges and effectively manage projects.
Discover Five Ways to Manage the Rising Costs of Benefits Find out how to get the benefits package you need without breaking the bank. Read about five ways to manage costs and attract top talent, including: finding a benefits package that’s tailored for your industry, and taking advantage of technology to keep a lid on administrative costs.
ESG – What’s Needed for Cloud Computing Just what is cloud computing anyway? Skeptics might say it is nothing but industry hyperbole, visionaries might say it is the future of IT. In reality, both statements are true-cloud computing has been embellished by the tech industry, but it does hold real potential for new types of on-¬-demand dynamic IT services. This paper seeks to clarify the definition of cloud computing, identify how far along users are in terms of cloud deployment, and examine the role of the network in the cloud computing model.
ESG – What’s Needed for Cloud Computing Just what is cloud computing anyway? Skeptics might say it is nothing but industry hyperbole, visionaries might say it is the future of IT. In reality, both statements are true-cloud computing has been embellished by the tech industry, but it does hold real potential for new types of on-¬-demand dynamic IT services. This paper seeks to clarify the definition of cloud computing, identify how far along users are in terms of cloud deployment, and examine the role of the network in the cloud computing model.
Why the City of Los Angeles has Gone Google The City of Los Angeles has 30,000+ employees and 44 different departments – police, fire, transportation, and more. When the city’s information technology agency, responsible for managing enterprise applications – including email – was facing a $400 million deficit, it looked to Google Apps to provide the the richest, most cost-effective and efficient communication solutions. Beyond email, the City of Los Angeles needed archiving and disaster recovery capabilities to safeguard information – capabilities the city doesn’t have without Google Apps.
The State Of Customer Experience, 2010 With tighter budgets and fewer resources, companies across North America are turning to improved customer experience as a way to build business and enhance brand loyalty. The biggest obstacle to that effort? According to Forrester Research, it’s creating a comprehensive, company-wide customer experience strategy. Read this white paper for a survey of the current state of customer experience at 141 firms across North America and find out how your own organization’s efforts compare.
Targeted Trojans: The Silent Danger of a Clever Malware This paper will discuss the history and progression of the modern Trojan attack. It will explore the methodology used by hackers in selecting a target and developing a compelling attack and will cite several examples of some successful targeted Trojans. Finally, this paper will look at the Symantec Hosted Services MessageLabs™ Complete Email Guard solution and how Symantec Hosted Services can help protect an organization against targeted Trojans in the future.
Document Retention and Employee Terminations: Increased Risk of ESI Loss in Today's Economic Uncertainty Alitia Faccone, Esq., and Gina Trimarco, Esq., of McCarter & English, LLP with James D. Shook, Esq., of EMC discuss "Document Retention and Employee Terminations: Increased Risk of ESI Loss in Today's Economic Uncertainty".
HP Data Protector and Deduplication Solutions: Scalability and Performance from the Core to the Edge Explosive data growth, replicating data centers, and expanding data footprints are some of the factors that are making data deduplication one of the hottest topics around. But choosing a deduplication strategy is not a one-size-fits-all discussion. HP offers a variety of easily deployed target-based deduplication solutions which suit a range of performance and cost requirements. HP Data Protector software supports any 3rd party inline deduplication target. Together with HP StorageWorks target-based deduplication capabilities, it provides integrated solutions which allow management of both backup and replication from one software interface.
Top 10 Concerns of Buying a VoIP Business Phone System As more companies switch to Business VoIP as a cost effective means of telecommunications, many businesses have learned the hard lessons of working with the wrong technology or vendor. Learn the top 10 concerns that should drive your business VoIP vendor selection process. Learning from business VoIP implementation failures will ensure success in your business VoIP rollout. A good business VoIP deployment will ensure no dropped calls, excellent sound quality, no latency and a perfect uptime of your company's phone system.
Accelerate SAP NetWeaver with Application Automation SAP NetWeaver is an extensive set of business applications for managing important business processes across your organization. UC4 Software provides an advanced solution for the SAP NetWeaver technology platform that reduces implementation time, accelerates business processes, and provides true enterprise process management within, around, and beyond SAP NetWeaver.
Enabling Efficient, High Output Teams through Web Conferencing Based on in-depth interviews with Web conferencing users, this new Wainhouse Research white paper explores the value of Web conferencing for catalyzing team interaction and collaboration.
Anatomy of a Lousy Pitch: The 6 Worst Presentation Habits and How You Can Avoid Them Join us February 9 to hear Wackel reveal the 6 worst presentation habits that put barriers between you and your listener. You'll also learn unique and proven methods for conquering these habits so that you can become a more polished, professional and inspiring presenter.
Unified Windows Storage Consolidation This report documents the results of ESG Lab hands-on testing of a NetApp Unified Storage Architecture deployed in a VMware virtual server environment with a goal of simplifying, protecting, and consolidating physical servers hosting Microsoft applications.
Special Report: Nine Telltale Signs You Should Replace Your Current WMS Is an inflexible or legacy warehouse management system (WMS) putting your business at risk? You rely on a warehouse management system (WMS) to maintain ongoing operations, support changing customer requirements, keep up with new industry regulations, and simply get product out the door on a daily basis. What happens when you’re no longer able to get the job done? In this new industry report, you’ll learn to analyze the operational factors influenced by your WMS—and find out whether your system is constraining your company’s growth and global reach. Download Now
ESG Whitepaper: Windows Data Consolidation in Mid-Sized Virtual Server Environments ESG Whitepaper talking about Windows Data Consolidation in Mid-Sized Virtual Server Environments. This paper focuses on the challenges of virtualizing Windows environments and the need to consider network storage as a part of the overall solution. NetApp and VMware's joint solution is also examined in detail.
10 Principles for Building an Effective Human Capital Plan A high-level look at principles that should guide a C-level exec or an HR manager in creating an effective HC plan. Because human capital issues do indeed have a big impact on business.
Bullet-Proofing Instant Messaging Consumer-grade instant messaging (IM) opens a door for malware, and can compromise your regulatory compliance efforts and violate copyright protection. This white paper describes how a secure IM service works with standard IM packages to screen and filter traffic, enabling you to block malware and prevent transmission of unauthorized content.
Choosing Google Apps as Best-in-Class Cloud Solution A global organization with 7,800 employees and 90-plus locations, Brady Corp. was one of the early adopters of cloud computing in the manufacturing industry. When executives at headquarters challenged the IT group to provide best-in-class solutions with the lowest possible cost of ownership a vendor search was begun. After months of analysis and vendor proposals the team selected Google Apps hands-down. Brady deployed Google Apps in a "Big Bang" roll-out. Today, Google Apps is delivering value worldwide and a pace of innovation that can't be matched by other cloud providers.
Live Online Training that Works: Strategies for High Impact Learning and Development The demand for live online training has virtually exploded. Cost savings, as well as benefits unique to online training, make it a clear choice for trainers. To be successful, however, online training requires a new set of strategies. This new eBook by Tom Bunzel provides proven techniques for maximizing engagement, retention and the overall effectiveness of live online training. Plus, it includes an online training resource checklist. Read the eBook to learn: - 5 principles of a successful online training program - Tips for strategic planning and preparation - Best practices for trainer performance
Securing Data in the Cloud This document is intended to give a broad overview of our security policies, processes and practices current at the date of writing. It would be impossible to describe all security controls in a document of this length, security policies change over time, and our own security policies prohibit the release of detailed information regarding our security practices.
Workshifting Benefits: The Bottom Line This new white paper from the Telework Research Network provides a quantitative synthesis of the potential benefits that regular telecommuting can offer companies, employees and communities.
Start Branding - Creating an Employment Brand that Increases Engagement, Retention - and the Bottom Line Because regardless of size or industry, if you have employees, you have an employment brand. And whether you realize it or not, your employment brand is affecting your ability to recruit and retain employees – for better or for worse. What you need is a strategy for understanding how others perceive your brand, so you can create a brand that truly reflects you as an employer. This strategy will ultimately help you better attract and retain employees. Let this e-book be your guide to understanding how your employment brand is your greatest resource when it comes to recruiting and retaining your greatest asset – your people.
Dynamic Scheduling in Intelligent Service Automation The internet, global economy, and information demands have dramatically changed the way today’s modern data centers work. We have become an “on demand” society and have come to expect fast response to our information requests. This document describes the philosophy of just-in-time processing and how dynamic scheduling can solve the challenges that IT is facing today.
HP Data Protector Software Interaction with Deduplication Enabled Replication This white paper will describe the necessary steps and processes to import replicated cartridges into the media management database of an HP Data Protector Cell Manager for further tape/backup data handling such as restore operations or object copy operations.
The State of IT Systems Management IT professionals need to support users through innovative and cost-efficient IT services but currently lack the budget, staff and tools to meet their goals.
Total Economic Impact™ Of Trend Micro Enterprise Security In 2009, Trend Micro commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) enterprises may realize by deploying Trend Micro Enterprise Security and the Smart Protection Network for their endpoint, web, and messaging security. This study illustrates the financial impact of an organization migrating to Trend Micro Enterprise Security and the benefits received from deploying a cloud-client solution.
Increase IT Performance from the Enterprise to the Cloud with WAN Optimization WAN optimization plays an important role in today's highly distributed datacenters and cloud computing architectures. Massive consolidation and data mobility, enabled by virtualization, have radically altered how we build servers, design applications, and deploy storage for the emerging "cloud" decade. This paper discusses how Riverbed solutions effectively eliminate IT performance constraints in such environments.
ITSM in the Cloud - A Change in the Weather Watch this on-demand Webinar to hear David Mainville, CEO of Consulting-Portal, share his insights on cloud computing and its increasing role in IT service management.
A Day in the Life of a U.S. Information Worker This Forrester white paper provides a snapshot of a typical day in the life of a U.S. information worker. It reveals how workers are employing new technologies and applications, interacting with their teams and engaging in mobile activities.
Consolidate and Virtualize Windows Applications – Review Windows Consolidation Best Practices and Architecture Listen to this on-demand Webcast and hear Chris Rima of Tucson Electric Power discuss how his organization managed data growth and improved performance with storage and server virtualization. You’ll also hear Brian Garrett from ESG and NetApp experts discuss ways to consolidate your Windows® application data, files, and virtual machines to help you: • Simplify daily management tasks, reducing overhead by up to 60% • Better protect Windows data, reducing disruptions by up to 50% • Provision storage within minutes and efficiently meet data growth within budget
Increase IT Performance from the Enterprise to the Cloud with WAN Optimization WAN optimization plays an important role in today's highly distributed datacenters and cloud computing architectures. Massive consolidation and data mobility, enabled by virtualization, have radically altered how we build servers, design applications, and deploy storage for the emerging "cloud" decade. This paper discusses how Riverbed solutions effectively eliminate IT performance constraints in such environments.
Legacy Tools: Not Built for Today’s Helpdesk Today’s mobile workforce can help drive efficiency and boost the bottom line for your organization. However, it is essential that the helpdesk have the right tools to support a widespread employee base. This paper explores the challenges of supporting a remote workforce with legacy tools such as RDP™, pcAnywhere™, VPNs and VNC™ and identifies best practices that organizations can use to choose helpdesk tools that better support today’s workforce while also cutting costs.
5 Strategies for Generating Revenue Using Sales Triggers If you received 100 leads and I told you that 10 of them were 800% MORE LIKELY TO BUY…who would you call first? Imagine a tool that delivered that every day. Download this brief for quick hit strategies on using triggers and get a trial of iSell.
Building a Power Savings Policy Energy Star estimates that an organization can save up to $75 per computer per year with power management. This manual provides guidelines for managing energy consumption that are sensible, measurable and easy to enforce. Considerations include: customizing user profiles; qualifying for government rebates; automation capabilities of power management software; and reporting metrics, including ROI.
Email Archiving: a Business-Critical Application See how business email is increasingly at risk and examine options for protecting these business assets. Simple backup of email systems is not enough. Installing email archiving software may cost some companies more money and the loss of more data than outsourcing these archiving tasks. MessageLabs Email Archiving Service protects business email 24X7X365 with enterprise-level features and support.
Why Field Sales and Telesales Are Becoming Virtual Sales This CSO Insights white paper explores how telesales and field-based sales teams can strategically use online meetings to engage prospects, increase performance and reduce costs.
Ahhhhh... Get Relief from 10 Common IT Systems Management Pains Managing today’s IT infrastructure doesn’t have to be thankless. Nor does it have to be painful or require tons of overtime. In this panel webinar moderated by United Business Media Editor Dan Neel, gain valuable management insights from executives at People’s Bank & Trust and Gulf Coast Community Services Association, hear their discussion of common IT systems management pain points, and learn how these leaders found relief using IT automation technology.
Ahhhhh... Get Relief from 10 Common IT Systems Management Pains Managing today’s IT infrastructure doesn’t have to be thankless. Nor does it have to be painful or require tons of overtime. In this panel webinar moderated by United Business Media Editor Dan Neel, gain valuable management insights from executives at People’s Bank & Trust and Gulf Coast Community Services Association, hear their discussion of common IT systems management pain points, and learn how these leaders found relief using IT automation technology.
Measuring the Business Impact of Support This ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
Mobile Management: Reducing Risks and Maximizing Return Let’s face it – business doesn’t stop because of tight resources. Despite limited staff and budget, IT is tasked more than ever to facilitate employee mobility while minimizing the risks of data exposure. So how can you maximize your reach outside the LAN using minimal resources? Find out in this 60 min. Gartner webcast.
Beyond Job Scheduling: The Road to Enterprise Process Automation The new global business environment and in particular the Internet with its implied on-line, real-time, 24x7 operation has dramatically altered this rigid notion of job scheduling. This white paper discusses how new solutions are required that can automate and accelerate existing business processes and adapt to new processes and systems as they arise.
Helpdesks without Boundaries: Penske Supports Worldwide Users Through its use of non-employee agents to rent their big yellow trucks in areas that aren't large enough for a full Penske facility, Penske is a long-standing participant in the extended IT ecosystem. Although they have nearly 19,000 employees, they also work with a network of 1,600 external agents. These agents account for 10% of the 10,000-11,000 internal helpdesk calls that Penske receives each month - and Penske uses LogMeIn Rescue to help resolve almost all of these calls. Learn more in this case study.
Buying a Phone System? Compare the 94 Business Phone Systems in One Chart With this Spring 2010 Edition of the Phone System Comparison Chart quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 94 phone systems by 52 brands for small to big business. Our detailed chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to use Excel spreadsheet so you can add information to suit your analysis and presentation needs.
Sharepoint in Healthcare: Collaboration and Information Sharing in a Secure Environment Learn how organizations are using SharePoint to lower their costs while increasing the quality of their care and see analyst recommendations on how best to secure SharePoint.
Sales Force Automation Market Primer How companies sell and interact with their prospects and customers is constantly changing. Get the latest research on how companies are using CRM (Customer Relationship Management) and SFA (Sales Force Automation) to grow their business and revenue. Download your FREE Market Primer to get the fundamentals of how sales, marketing and customer service teams are using CRM and SFA. This free in-depth Market Primer provides you with an easy approach to today's dynamic and complex sales and customer interaction landscape.
Email on Cruise Control: How to Guarantee Security, Speed and Confidence in Email All manners of communication, external and internal, corporate memos to customer orders and even legal documents now flow freely via email. Given the high value of the information flowing through email, companies must ensure that their email systems are availability, secure, private, compliant with regulatory requirements and resilient to data loss and legal exposure. This paper will discuss the wide variety of challenges associated with email security and availability and illustrate how integral email is to the operations of any organization. More importantly this paper will highlight an alternative hosted solution by Symantec Hosted Services
Dealing with Significant Webcast Audiences Behind Corporate Firewalls Webcasts are frequently used for corporate meetings – such as a sales kickoffs, town hall meetings, and internal training. In these situations, virtually all of the webcast viewers attend from a single corporation, and view the webcast from a network inside the corporate firewall. For these types of “internal webcasts”, it is essential to assess the demands that such events place upon the corporate network, and to minimize any negative impacts on both the networks and the Webcast. Download this white paper to learn: (a) how internal webcasts place demands on your corporate networks, and (b) measures to address networks susceptible to high webcast loads.
Ten Questions to Ask Your Cloud Vendor This whitepaper will offer a strategic introduction to cloud computing, discuss its benefits and point out potential concerns. If you are looking to move to cloud computing, this paper will also provide a set of questions you should ask your cloud vendor so you can better understand its impact on your organization and help you avoid possible pitfalls.
CareerBuilder's Ultimate Recruitment Guide While your recruitment needs may be vastly different from every other business, you still do have recruitment needs. And whether you are concerned with getting less application drop-off, building a stronger employment brand, delving into the world of social media, providing more training opportunities for your employees, or a myriad of other challenges, CareerBuilder’s team of experts can help you isolate and tackle the specific areas of concern in your recruitment process and move forward to meet your next challenge with confidence and ease.
The Power of Trigger-Based Selling: How to Find and Sell to Prospects that 8x More Likely to Buy Research shows that prospects with associated sales triggers are 8x more likely to buy. Learn about specific trigger-based selling tactics that can help you to increase sales productivity by helping you to target prospects based on specific selling opportunities. Use Sales Triggers to Address These Critical Business Challenges: • Get to the hottest opportunities at the right time •Find the right executive & management contacts •Craft a compelling reason for a discussion •Spend more time on selling, less on researching Download this brief and qualify for a free trial of OneSource iSell—a unique, personalized sales engine incorporating intelligent sales triggers to drive effective selling.
Special Report: The ERP Warehouse Module vs. Best-of-Breed WMS The question for today’s supply chain professional isn’t whether your ERP offers warehouse management functionality. The question is whether you’ll actually be able to achieve efficient order fulfillment operations when using it. In the report, you will learn the critical decision factors every warehouse, logistics, IT and supply chain professional must consider when comparing these two very different options for optimal warehouse management efficiency. Download Now
Consolidate and Virtualize Your Windows Environment with NetApp and VMware This whitepaper explores the reasons for consolidating Windows environments and the benefits of doing so with a joint NetApp-VMware solution.
Cloud Design/Deployment and Managing Capacity Enomaly returns to the Intel Cloud Builders Webcast series with a short review of their reference architecture on the Elastic Computing Platform (ECP), which offers excellent scalability and provisioning flexibility to cloud deployments. They'll also preview their upcoming reference architecture and discuss SpotCloud - a secure platform central platfrom for buying or selling unused cloud capacity.
Computer Lifecycle Management: Save Energy and Slash Costs In this webinar, Gartner analyst Terrence Cosgrove looks at how IT can realize savings in desktop operations, specifically on software licenses and energy consumption. Using real-life examples, Terrence demonstrates how PC management tools can help companies run at peak cost efficiency. Also, Kurt von Schwedler, IT Team Lead at Bensalem School District, discusses how his team replaced manual software installations with automated imaging, and centrally managed the power usage of their PCs to save over $50,000 annually.
Safe and Sound: Ensuring Complete Protection for Your Company's Email Communication Organizations of all sizes send confidential business information by email. A single data breach can have serious consequences such as brand damage, customer attrition, regulatory penalties, and intellectual property theft. Download this white paper to learn: (a) 3 examples of how emailing confidential business information led to identity theft, (b) 3 steps that companies should take to protect confidential information, and (c) Options for encryting confidential data in business email.
Cloud Financials Come of Age The independent experts at Saugatuck Technology recently took a hard look at whether cloud computing is truly ready to take on mission-critical applications like Enterprise Resource Planning (ERP), financial management and accounting.
Content is Marketing Currency How do you make your online content stand out from the rest? According to Ardath Albee, B2B marketing strategist and CEO of Marketing Interactions, the answer is relevance. In this new eBook, Albee explores the critical role of an online content strategy in increasing the demand for your company's products and solutions. Read the eBook to learn: - 7 factors that play key roles in increasing the currency value of marketing content - 8 methods of listening that will help you improve content relevance - How to integrate different formats, create an editorial calendar and measure success
Overcoming the Online Trainer's Dilemma Today's training demands are complex and varied - ranging from issues of scalability and ease of use to price and content access. Download this new Wainhouse Research white paper to explore how trainers feel about the various types of training tools available, which features are useful for training online and how effective a Web conferencing tool can be for trainers. Download the white paper to learn: - How Web conferencing has evolved to improve training - What's behind the 3 waves of training technology - 5 major factors essential to a Web conferencing platform
NetApp Storage for Windows Environments: Challenges and Solutions This paper discusses how consolidating your Microsoft® SQL Server®, Exchange, and SharePoint® Server data along with your Windows® files using NetApp® storage for Windows environments reduces the cost of physical storage as well as ongoing management costs in Windows environments.
Configuring Oracle RMAN backups with HP Data Protector to Use Deduplication on the VLS The purpose of this document is to describe the necessary steps to modify Oracle Backup Specifications within Data Protector to support deduplication in the VLS.
Phone Systems for Small, Medium & Enterprise Business: Which to Buy? Read reviews on the leading five phone system brands in each category and understand why they lead their niche. See the differences between premise and hosted solutions, and help decide the best phone system for your company. Our free guide covers brands such as 8x8, M5, Smoothstone, Cisco, Mitel, Panasonic, Shoretel, NEC, Avaya and many more.
Virtualization Security: Achieving Compliance for the Virtual Infrastructure Virtualization introduces an entirely new environment to the data center with unique characteristics – each with potential compliance risks. Senior Analyst Ted Ritter from Nemertes Research takes an in-depth look at virtualization security solutions that can help address compliance concerns. The paper includes: *Tools and approaches security officers are using – for better and *worse Competitive matrix of virtualization security vendors and what they offer *A look at a new class of virtual security products *Predictions of key trends in 2010 and beyond *Enterprise recommendations to better achieve compliance
Demo: Automating SAP System Copy In a new online demo, UC4 Automated System Copy for SAP™, we'll walk you through the steps it takes to complete a totally automatic SAP system copy, with no pre- and post-processing to chew up time and money, and no needless mistakes. In under 5 minutes you will learn how simple it is to save time and cost of this SAP-recommended process by as much as 90 percent.
Contact Center Innovation: What the Future Holds Watch this on-demand Webinar with John Ragsdale to learn which qualitative, quantitative and cost metrics to include in a dashboard for customer service or technical support. Ragsdale will demonstrate how companies are leveraging innovative remote-support platforms to create and automate effective dashboards.
Driving IT help desk efficiency with customer-centric remote support The IT help desk is a high-stress environment. While the obvious objective is to resolve technical issues, IT help desks also battle call length, employee dissatisfaction and low morale. IDC predicts that by 2011, 73 percent of the U.S. workforce will be mobile, inevitably increasing the pressure. That’s why more companies are turning to Web-based, customer-centric remote support to support a burgeoning remote workforce.
Email Archiving in Exchange 2010: Are Third-Party Solutions Still Necessary? Organizations deploy email archiving solutions to address three main business problems: storage management, legal discovery and compliance. With the introduction of basic email retention and discovery features in Exchange 2010, some organizations are delaying or canceling the deployment of third-party email archiving solutions. But can Exchange adequately address these three critical business issues? And what about organizations that aren’t planning to upgrade anytime soon?
Buyer's Guide: Sales Force Automation This comprehensive buyer’s guide analyzes what SFA (Sales Force Automation) can do for your company. You'll get an in-depth understanding of what factors you need to consider when purchasing an SFA. Find out what solution is best for your sales, marketing and call center teams. Accurate sales forecasting and CRM can make or break a business, yet many sales and marketing managers struggle to find an SFA solution that gets their team excited. This FREE information-packed guide will help you find the right solution for your sales and marketing teams. You'll get everything you need to consider when purchasing SFA for your company
Top Ten Trends in Business Intelligence Business Intelligence technologies are evolving nearly as fast as your enterprise data is growing. This rapid evolution is causing confusion and new challenges for both the IT professionals tasked with maintaining these mission critical systems and the line of business professionals that rely on business intelligence to drive their business.
Manage Your Calls without an Operator Operator-assisted conference calls come at a price - about 25 cents per minute. And those quarters can add up to big bucks quickly, especially for larger audio conferences. This new brief explores how HiDef Corporate™ Web Controls enable you to expertly manage your audio conferencing and cut costs with a simple click of the mouse.
4 Proven Methods to Reduce Backup Costs Join this 45-minute interactive webcast led by IDG Senior Editor Jim Malone to explore the proven methods by which Iron Mountain helps customers better understand – and take control of – their growing data problems while significantly reducing their mounting backup costs. And the answer isn’t “more backup!” Iron Mountain technology executives Steve Blumenau and John Gniadek illustrate the hidden costs of data within your organization and help you think differently about how you manage your data.
Automating SAP System Copy UC4 Automated System Copy™ for SAP reduces the time and cost of this SAP-recommended process by as much as 90 percent. The time savings you’ll realize will make it easy for you to perform SAP system copies whenever you need them—whether you’re creating a test system or providing users with actual test data for simulation of real business situations. Request the whitepaper to learn more.
Latest Trends in Desktop Virtualization and Windows 7 Migration In this webcast, listen to a Forrester analyst discuss findings of a commissioned study conducted by Forrester Consulting on behalf of VMware on desktop OS migration adoption and the latest desktop virtualization trends in the migration process. Find out why organizations should consider application and desktop virtualization as part of their Window 7 migration strategy.
The War Room, the CMDB and the CMS: the Essentials of Networked Federation Join us for this one-hour Webinar, which will explore the: *Do’s and don’ts for effective assimilation of the Network Operation Center war room into a CMS *Real-world examples of how phased deployments are moving to combine this “best of both worlds” into a rejuvenated war room through a networked CMS *How this supports the move to virtualization and Cloud Services *Benefits of integrating IPAM into your CMS
Five Best Practices to Develop an Actionable Sales Forecast Hear from Right90 Vice President of Professional Services, Denise Stokowski, as she provides best practices on how to achieve a forecast that drives revenue, inventory and margin. These best practices are derived from first-hand experience working with customers in a wide variety of industries at different levels of process maturity. Learn how you can overcome the most common barriers to achieving forecast adoption, methods for removing subjectivity, and how to drive accountability and collaboration in order to deliver amazing business results.
Pivotal CRM from CDC Software: Proving the Value of Microsoft Office Business Applications This Microsoft white paper describes the concept of Microsoft Office Business Applications software that incorporates or builds upon the ubiquitous and familiar Microsoft Office suite—and describes how Pivotal CRM embodies this concept, bringing outstanding value to Pivotal CRM and Microsoft customers alike.
Mastering the Complexity of Revenue Management With complex regulations, continually evolving interpretations and stiff penalties, the mission-critical task of revenue management is more complex than ever. 66% of companies fail to evaluate the revenue impact of deferred revenue, and a whopping 92% of public companies say they still use spreadsheets for critical revenue-accounting tasks, leaving them exposed to a host of issues including compliance, audit and forecasting problems.
Absolute Manage Absolute Manage is a computer configuration lifecycle management solution that allows you to manage PCs and Macs from a single interface. In this 10-minute demo, we walk you through the following capabilities: Application and License Management; Security, Change and Configuration Management; Automated Patch Management; Computer Imaging; Asset Inventory; and Power Management.
CMO Guide to Maximizing Customer Marketing Performance & ROI We’ve all read how marketing to existing customers is less expensive and more profitable than acquiring new ones. Why, then, do marketing teams tend to devote the bulk of their attention – and budget – to acquiring new customers? This new white paper explores how to use intelligence and analytics to target marketing that drives more sales, increases the average value per customer and improves retention rates. Learn: • How to gain insight into tactical effectiveness, true sales lift impact and performance gaps • How to measure the greater profit potential of marketing to existing customers • 4 key factors of successful insights-based marketing
5 Hidden Costs of Using “Free” and Legacy Tools for Support "Next generation” remote support tools are specifically built for remote support and optimized for helpdesks addressing today’s tough IT challenges. Traditional remote access and meeting tools were not designed as remote support tools for helpdesks and IT professionals. Do you know what hidden costs their lack of helpdesk-specific management functionality may be imposing on your business?
Lower Your Windows IT Costs by as Much as 50% View this on-demand Webcast and hear Robert R. Ross from Data Center Inc. discuss how the company achieved 166% ROI over three years by consolidating its Windows® environment with NetApp® and VMware®.
Understanding and Enhancing Virtual Desktop Security Desktop virtualization isn’t a mere fad or industry hyperbole. ESG research indicates that large organizations are actively deploying desktop virtualization technology today or plan to do so in the next 12 to 18 months. This brings up a plethora of questions. Why are enterprises jumping on the virtual desktop bandwagon? How are they measuring success? What about endpoint security? Many CISOs consider endpoint security a chaotic mess. Will desktop virtualization make this situation better or worse—and why?
Improving First-Call Resolution with Team Collaboration Technology This new white paper examines key challenges facing customer support organizations and explores the many advantages of collaborative remote support, including ad hoc training, faster first-contact resolution and an improved customer experience.
Buyer's Guide: VoIP Contact Center Solutions Find out what you need to know before implementing a contact center. Download your VoIP Contact Center Buyer’s Guide now.
Using Social Media to Advance Your Online Training Program eGuide The social media revolution has come to online training. And experts contend that trainers who embrace social media will have bigger classes and better, more collaborative interactions with students. This new eGuide explores the latest uses and trends in social media and provides strategies for leveraging social media to improve the online training experience for both trainers and students. Download the eGuide to learn: - What online trainers need to know about social media - How to create a collaborative experience and more engaging content - Features to look for in online training technologies
Unleashing Cloud Performance: Making the Promise of Cloud a Reality Want to free yourself from the spiraling cost and complexity of your current IT infrastructure? Riverbed can help by giving you three key strategies for delivering cloud services with LAN-like performance to end users and IT managers alike. In this whitepaper, we explore how WAN optimization from Riverbed can break the cloud performance barrier and deliver on the promise of accelerated cloud performance for widely distributed enterprises.
How Web Controls Are Changing Audio Conferencing While the advent of the Web changed the way we do just about everything, audio conferencing kept a steady low profile. Until now. The next generation of audio conferencing adds Web-based capabilities to the traditional infrastructure, making it easy to manage users and get real-time usage and billing reports; all without the need (or expense) of operator assistance. Watch this Webinar to hear Marc Beattie of Wainhouse Research explore the results of a study on the next generation of audio conferencing, including business benefits, real-world impact and recommended best practices.
Top 5 Reasons to Replace your Remote Support Tool Even if you have a remote support tool, the changing demands of employees and customers may necessitate a change. End users are much more distributed, more mobile, and rely on an array of personal and corporate-issued client devices to access applications and data. This puts more pressure on the helpdesk to improve its responsiveness both on and off the corporate LAN. Now may be the time to reevaluate your remote support to add new capabilities, increase efficiency and consolidate support tools. What do you stand to gain by switching your remote support tool?
Unleashing Cloud Performance: Making the Promise of Cloud a Reality Want to free yourself from the spiraling cost and complexity of your current IT infrastructure? Riverbed can help by giving you three key strategies for delivering cloud services with LAN-like performance to end users and IT managers alike. In this whitepaper, we explore how WAN optimization from Riverbed can break the cloud performance barrier and deliver on the promise of accelerated cloud performance for widely distributed enterprises.
Endpoint Security: Data Protection for IT, Freedom for Laptop Users According to a survey by Research Concepts, 72% of IT managers believe their own employees are responsible for incidents of data breach. Even the best encryption is not fool-proof against careless employees or insiders armed with the right passwords. This whitepaper discusses the research findings and endpoint security that remains effective regardless of end-user reliability. Learn how you can take action if a computer goes missing from your organization.
Accelerate ROI with a Complete WAN Optimization Solution Want to achieve faster ROI by deploying a complete WAN optimization solution? Read the latest IDC report entitled “Improving the Business Value of WAN Optimization” to get the facts. You’ll discover how WAN optimization can help your business to cut IT costs without compromising performance, gain greater efficiency, and improve end user productivity and overall satisfaction. There are also some key real world case studies where current customers have shown real results.
Web Self-Service in Telecommunications: Growth, Differentiation, and a Sustainable Solution to High Cost Customer Support This white paper presents the blueprint for making telecom customer support organizations leaner and more responsive through Web Self-Service. Many telecom providers are struggling with customer experience online, and face a major upswing in support costs as a result. Does this sound familiar? Are you seeking ways to reduce your customer support costs AND increase customer satisfaction? In this latest addition to the IntelliResponse knowledge series, we present the blueprint for making telecom customer support organizations leaner and more responsive through Web Self-Service.
CRM+: An Innovative Approach to Agile Solution Development Torn between buying generic software that doesn't quite fit your needs and building your own from scratch? Discover a third option. An exciting new development concept called CRM+ exploits the underlying platforms of some leading customer relationship management systems to achieve a rapid development solution that avoids both the complexity of custom development and the inflexibility of out-of-the-box software. This approach enables not just deep CRM customization, but easy development of entirely new software applications that address all kinds of other enterprise software needs. Learn more in this white paper.
Email on Cruise Control: How to Guarantee Security, Speed and Confidence in Email This white paper explores the complexity of managing email as a critical business component. It discusses the 5 key challenges around email security, and illustrates how integral email is to the operations of any organization. It also discusses how you can ensure that your email systems are available, secure, private, compliant with regulatory requirements, and resilient to data loss.
American Cancer Society Case Study As a nonprofit organization, the American Cancer Society must carefully control and manage expenses. And after an unexpected $1,200 audio conferencing overage fee, the organization began researching a way to reduce the costs and complexity of audio conferencing. This new case study explores how HiDef Corporate™ from Citrix Online Audio enables the American Cancer Society to cut audio conferencing costs by nearly 50% - savings that bolster the organization's core mission.
CEO / CFO Outlook 2010 Survey More than 100 software and SaaS CEOs and CFOs shared their forecasts for their own companies and their predictions for the industry as a whole with the Sand Hill Group. Sand Hill Group has published a survey paper that highlights key trends and predictions
Hosted CRM Buyer’s Guide Customer serivce is the backbone of every successful sale. Personalizing the customer experience is critical to retaining clients, and in today's competitive marketplace it's absolutely vital to keep customers coming back. In this comprehensive Buyers Guide, Focus analysts have compiled a complete overview of what CRM can offer your company.
B-to-B Lead Generation: 2009 Marketing ROI Performance & Evaluation Study "Download the second annual MarketingProfs Marketing ROI & Performance Evaluation Study to explore the impact of the economic downturn on lead-generation marketing, current priorities for marketers and best practices used by marketing organizations with proven effectiveness and growth. Download the special report to learn: - Why economic pressures have led to an increased focus on lead quality - How to tap into the untapped potential of nurturing stalled leads - Common characteristics of organizations with effective lead-generation marketing"
Why Application Automation should be Part of IT Infrastructure This white paper describes how an innovative workload automation and job scheduling tool that is brought in at the beginning of a project and used as part of the infrastructure can significantly reduce implementation costs, by reducing the resources required at each phase of the project including design, development, testing, implementation, and maintenance, and thereby reduce total project costs
Sony Delivers a Premium Product with a Premium Support Experience In order to maintain its market leadership position in consumer electronics, Sony knows that it must deliver service and support that instills trust and confidence in its brand. Sony VAIO customers expect a premium product and a premium support experience. To that end, Sony always strives to improve their service delivery and provide high quality support. With the help of LogMeIn Rescue, Sony increased its customer satisfcation and reduced average talk time on calls. Find out how they did it in this case study.
Hybrid E-mail Security: Integrating SaaS and On-Premise Solutions Using a panel of qualified IT decision-makers, in May 2010 we conducted a web survey of 150 US organizations that have at least 1,000 users in their e-mail environments. Survey respondents have detailed knowledge of the e-mail security products and services their company uses, and have influence in the e-mail security purchase process. This paper discusses the results of the survey and our conclusions based on those results.
SaaS and the Global 2000: Best Practices for Deploying Security-as-a-Service With the latest advances in cloud computing and SaaS, numerous Global 2000 enterprises have moved IT security features 'to the cloud', greatly reducing their total cost of ownership, and radically simplifying infrastructure-intensive perimeter security environments. According to a recent Osterman Research survey, large companies can easily save 50-80% by moving email security to the cloud, and more than 40% by moving email archiving to the cloud, versus on-premises approaches. Watch this webinar to learn why large enterprises are increasingly turning to the cloud to maximize ROI and meet today’s email security and archiving challenges.
Save Resources and Reduce Costs by Simplifying 5 Critical IT Workflows in 2010 Managing desktops, laptops, netbooks, or handhelds? Cloud-based business intelligence services can simplify operations, improve data security, and reduce costs. This 30-minute webcast, featuring Chris Corbet and Jonathan Dale of MaaS360, will focus on the top 5 critical IT tasks that can be simplified in 2010. Individuals responsible for IT functions like Desktop Management, Governance Risk and Compliance, Mobile Operations and Helpdesk Services will find this information immediately beneficial.
City of Orlando Cuts Costs by Over 66% by Moving Email and Apps into the Cloud When Conrad Cross, CIO for Orlando, got his budget cut and lost two experienced IT administrators, he knew he had to find another solution to replace the city’s legacy email and communications infrastructure. After considering the usual options, Cross found a compelling value proposition in a cloud-based solution offered by Google Apps. With tough constituents to please – including the Mayor’s office and public safety departments – Cross and his team converted 3,000 users to the new system over the year-end holidays. The results were compelling: no more requests for mailbox increases, no need to upgrade aging hardware, and a mayor who corners the CIO for the latest updates on Google.
Citrix and Microsoft: Leading the Desktop Virtualization Revolution Planning to migrate to Windows 7? Struggling to patch end point devices for new application releases and updates? Data residing on end point devices creating potential security risks? Continuing to follow the decades-old PC refresh cycle and traditional distributed desktop model is a poor choice for IT departments that face reduced budgets and headcount. Join Citrix and Microsoft in this live webinar to learn about the only industry leading desktop delivery solution that will enable you to: - Radically simplify desktop management - Reduce desktop and application management costs - Improve security - Accelerate enterprise wide deployment of Windows 7
ON24 Virtual Briefing Center Organizations today face a growing number of marketing and corporate communications challenges. Improving lead quality and more effectively engaging buyers are common concerns. An innovative new virtual environment solution from ON24, the ON24 Virtual Briefing Center, is designed for enterprises seeking an effective, flexible and exciting marketing and corporate communications solution. Click below to view a demo.
Getting Encryption Right: Practical and Proactive Data Encryption Listen in as MassMutual's CISO and Security Executive of the Year Bruce Bonsall and the 451 Group's Security Research Director Josh Corman discuss proactive approaches to protecting critical mobile data on end-user devices. Bonsall will discuss how his Fortune 500 company proactively protected customers' data prior to state privacy legislation by rolling out centrally managed encryption to thousands of professionals and a large network of brokers in the field. By attending this live eSeminar, you will discover how to protect an ever-expanding list of endpoints, including laptop and desktop computers, smartphones, and USB flash drives.
Achieving Business Value with Network and Application Visibility In this white paper, IDC analyzes the ROI that customers can expect from Riverbed Cascade, based on interviews with Cascade customers. Additionally, IDC lays out the business case for proactively managing network and application performance. Get the visibility you need to achieve your IT objectives. Download this whitepaper today.
Improving E-mail Management and Supervision Information governance: You know it's critical to have the right strategy—especially when it comes to managing e-mail. But, do you know if your archiving, compliance, and eDiscovery practices are adequately protecting your business? View this recorded webcast to find out how EMC SourceOne solutions for e-mail management and supervision can help you implement the best information governance strategy—one that saves you time and money.
4 Strategies for Controlling Applications on Your Network Use of instant messaging , peer-to-peer, mobile synchronization, games and other non-approved applications on the corporate network zaps productivity and is a source of malware infection and data loss . Controlling applications is a sound security policy and is required to be compliant with Sarbanes-Oxley, HIPAA and other data protection legislation. But, monitoring and controlling applications is difficult and time consuming for resource constrained IT staff.
A Facilitator’s Guide to Training and Collaborating across Generations Today's workforce has a broader representation of generations than ever before. As each generation asserts its needs and desires, organizations are facing the challenge of helping the generations work more collaboratively and ultimately improving productivity. View to: - Understand best practices for hiring, training and communicating with people from each generation. - Understand the impact generational perspectives can have on an organization’s abilities to develop high performing teams and to thrive in a competitive environment. - Identify how to promote a culture around collaboration, where organizations leverage each employee's unique perspective and where generational differences contribute to a rich learning environment.